Boundarysupply.com Reviews - Boundarysupply.com Scam or Legit

Website: W Pierpont Ave 329 Salt Lake City 84101 United States
 http://boundarysupply.com

Sidney
4 months ago

All the purchases I鈥檝e made are beyond excellent all have fully satisfied my expectations. While expensive the errant is a supremely good bag, I鈥檝e gone camping, traveling, and studying all within the same bag and it has features for all scenarios. Furthermore I鈥檝e been complimented on the bag in each of these settings proving the stylistic versatility. The only disappointment I hold is that the coupons they send are for new consumers not loyal ones.

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Miriam
4 months ago

Admittedly, we had a rough start when the delivery of my Errant pack was severely delayed due to supply chain issues while I kept getting marketing emails to buy more products. But customer service always replied promptly to my requests, and in the end they came through and I received my backpack with all extras as ordered. I haven't had a chance to give it a hard on-the-overland-bus-in-the-luggage-hold test but so far I'm extremely happy with the quality and the functionality. I hope we will have many happy years together.

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Trey
5 months ago

it is a nice product

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Josh
5 months ago

i've had the errant pack for qutie a while now and was super happy with it and will continue to be happy with it. however, i needed a slightly larger one for a commute. i read and watched some reveiws for the prima and thought this will be the one to suit my needs especially taking into consideration how happy i am with the errant.
i must say i was quite disappointed from the second i took the prima out of the box. i find it much flimsier than the errant. the laptop/tablet/paper sectoin in the back is more difficult to access than the errant although i agree with most reviews that it is better to have just one zip. all the other pockets and compartments are not as well placed and accessible and solid as with the errant. and even though the size is much larger it is in a way more difficult to fill it. i hope i will get used to it with time.

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Britney
5 months ago

i used many backpack till now but earnt is best ones i have ever use.
thanks for your team

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Stanley
5 months ago

It took months to deliver my order and when finally it arrived it was incomplete. I notified Boundary and never responded.

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Dorothy
5 months ago

Amazing service and incredibly quick delivery, as usual!

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Maritza
5 months ago

Great customer support!

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Jeremiah
5 months ago

I have bought both bags about a year ago and use them every single day. Love the way these bags function, build quality, materials and ease of use. Hard to remove some stains on the errant in hymassa tan but i can live with that being my edc and travel backpack. Will definitly buy again from boundary

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Deanna
5 months ago

The product is excellent, good materials, well made and clever design.
Customer service is appalling, non-responsive to emails, did not refund on orders not delivered and never received, no phone contact available whatsoever and a clear inability to understand minimal levels of customer service requirement.
As a consequence I have the bulk of what I ordered but it has cost me around 30% more as I have never received the remainder. I cannot imagine I will buy from them on line again.

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Isaiah
5 months ago

I realy like this bag and i still use it, but often its a little bit to small.

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Seth
5 months ago

Ordered from them, they could not make my product, waited almost a year to tell me. I got my refund, but come one, almost a year!!! Even with COVID!

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Alan
5 months ago

It looks nice but it's not a good backpack as daily drive. It's not convenient to get and put stuff from it.

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Benjamin
5 months ago

I bought errant pack last 2 years ago. Great Delivery with DHL within a few weeks since shipping options can't reach to my country. Still Durable, nothing wrong with straps and zips. A few scratches on the front but it is acceptable. Color is still looks like new, I didn't wash that bag yet. Whatever it is a great bag ever. I really like it.

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Maria
5 months ago

Customer service was extremely bad. I was mislead to believing that return postage would be covered and was asked to return with express shipping + tracking, the highest tier of shipping. Normally i would have paid for regular shipping which would have cost a fraction of the price. Living in Australia, the shipment price (High priority express + tracking) cost half the amount of the product itself.

After this, my return wasn't processed until after a month. I was advised my refund would take another few weeks to process, and after 4 weeks i emailed asking where my refund is, waited another 2 weeks before getting a response, and then finally after another month i finally got my refund.

The build material of the product itself was great, but the customer service was absolutely disgraceful.

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Tatiana
5 months ago

Great product! But bad shipping
Product is great in design and durability. Looking forward to using it for years. However, it really toke a long time for the company to ship the bag.

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Brady
5 months ago

BAd customer service ruined entire experience.

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Kimberly
5 months ago

Very good quality and values the price. I enjoy to carry my Errant pack everyday!

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Jeanette
5 months ago

Ordered some pants. Weeks, then months passed. Contacted BS on several occasions and finally got the 鈥渃hecks in the mail鈥?response. Asked for money back. Refused. More weeks and months passed. Contacted BS on several more occasions and was told my order was a 鈥減re-order鈥? However, that was not made apparent during purchasing; was told pants would ship within a couple weeks. Asked for money back again. Refused again. More weeks and a months pass before being told the original 鈥榬un鈥?of the pants was defective. No communication regarding that was made. Asked for money back once again. Told pre-orders can not be refunded. Hilariously $hitty response. At 6 plus months from date of purchase finally received pants. Negative 3-Stars (-3) for literally $hit customer service. Who ever trained the people I dealt with should be let go from the company post-haste. Nice pants. Two stars overall.

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Elizabeth
5 months ago

The bag was a gift to my brother. He only had good things to say about it. Very versatile with a lot of pockets. It was well constructed and material used was so the bag is made to last.

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Janelle
5 months ago

I purchased the Errant backpack and port pack inserts and so far have found the bag to be quite good quality. There are a few scrapes or so around the base and along the more solid material on the top but that is to be expected from regular wearing in and it does not tarnish the appearance. Internal space is good if you plan it properly for your needs and because it keeps everything nice and tidy within it, it feels very balanced while wearing it. It also allows you to keep your back straight which some other bags dont do very well when the bag is more than partially loaded. I will keep using it for my everyday work carry bag and hope it continues to wear in nicely.

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Jarrett
5 months ago

I love this backpack. I鈥檝e been tooling around with it for the last few months and I don鈥檛 go anywhere without it. When my camera is in there I feel like I have easy access to my gear. The remaining space feels more than adequate for a day pack or a hike, and I鈥檓 impressed just how much I can stuff in this thing. I love the way the bag feels on me, and I鈥檒l even take it out for a strenuous hike over my normal day hike pack.

Well done!

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Eli
5 months ago

The delivery was smooth, even abroad.

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Jamie
5 months ago

Bad serivce! Bad quality! Never order again!

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Andre
5 months ago

I use Boundary Supply when i go to trip for taking photo. I think these bags are very useful. I have no dissatisfanction.

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