Boundery Reviews - Boundery Scam or Legit

Website: El Camino Real 6965 Carlsbad 92009 United States
 http://boundery.com

Heath
1 month ago

Total rip off.. ordered emergency lights on 12/9/20.. took money same day, no emails stating in process.. sent multiple emails resquest on order status and get an automated response stating be patient and you should have already received an email within six days of ordering. filing a complaint with PayPal might be my only hope to recoup $102.. terrible company

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Simon
1 month ago

Total rip off.. ordered emergency lights on 12/9/20.. no info.. no emails stating in process.. sent multiple emails resquest on order status and get an automated response filing a complaint with PayPal might be my only hope to recoup $102

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Brendan
1 month ago

Ordered Lumibulbs Dec 4th. Received a thank you; order will ship in two days. Never received a confirmation number or tracking info. My Amex account was billed on 12/4. It's 12/30 and still no delivery of product. I emailed the company but have only received an automated response. Should have checked company reviews prior to placing order with them. I believe they are not legit. Amex is handling my complaint. Currently, I am out $85. The only thing I continue to receive from them is advertising emails about their products and, oh yeah, holiday wishes.

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Madison
2 months ago

Bought several of these bulbs for Christmas back in August and I used mine and charged it plenty of hours since August and now it鈥檚 December and it doesn鈥檛 work with the little hand thing but they don鈥檛 explain that it doesn鈥檛 just turn on in the light fixture of outrage and that you have to put it on the little handle but it doesn鈥檛 even work in that it won鈥檛 turn on. They will not honor their product and refund me anything. They just want me to deal with it. I don鈥檛 feel good giving these as gifts because clearly the one I have does not work.

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Jeannie
4 months ago

Ordered multiple eBulbs from BOUNDERY… never delivered; never provided a confirmation for delivery date; terrible customer service; not willing to take ownership of the problem; either they are that incompetent or this is a complete SCAM.
DO NOT BUY ANY PRODUCTS FROM THIS COMPANY!

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Alma
5 months ago

Ordered one of their outdoor lights back in June, still haven't received my order. Tried to contact multiple times but no real response, just auto response…this company is a SCAM!

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Damon
5 months ago

Ordered one of their outdoor lights back in June, still haven't received my order. Tried to contact multiple times but no real response, just auto response…this company is a SCAM!

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Demetrius
5 months ago

My order never came

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Joanne
6 months ago

July 26, placed order. Confirmed 29.74 total. Aug.8 order is being prepared for shipment. Aug.9 Bry customer service says due to covid-19 delays. I am still getting same story over and over. Aug 16 tried again same story. Many products on Facebook, needs to be removed. Used credit card and charges went through already and I don't have my purchase.

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Terrell
7 months ago

Ordered Lumi-Guard on 3 May 2020. Received items on 8 July 2020. I tried to cancel order after 10 Days because that was their delivery time. They wouldn't cancel. If I returned the items I would have to pay shipping plus a restock fee. If they can't meet their advertised shipping they need to be responsible for all associated costs.

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Kurt
7 months ago

I need the customer service phone number to track my items I never received.

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Darlene
7 months ago

As with all the complaints here I too was taken by these scammers for over $140.00. I cannot believe I got taken their site looks so legit. It鈥檚 been over three months since I sent my money off. I can鈥檛 locate the transaction on my bank statements, but I also cannot remember which bank I used so guess I鈥檒l be going through months of statements in three banks. I鈥檓 reporting it as a fraudulent charge and hope I can get money refunded!

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Mandy
7 months ago

I will never use this company again, they refuse to acknowledge your order and take your money they are a scam, DO NOT USE! this is your WARNING!

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Felicia
7 months ago

Read the reviews 100% scam do not order from them
I never received my order and never will

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Gina
7 months ago

And another scammed, I should learn to read the reviews before ordering. Nine days trying to get their customer support, Boundery must laugh at all the complaint e-mails whilst they are banking our money……..One saving grace that might get money back is purchased through Paypal. I am just hoping Paypal gets my money back from them….

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Kirsten
7 months ago

Chinese scammers.

They will make up silly stories about how your name is incorrect, your address is incorrect or your order is non-existent. They even forge fake tracking records to show that your order has "left" their warehouse (probably just a sad middle aged guy living in a hazy basement of a dilapidated complex).
Their site is fake, their videos are fake, their "couriers" are fake, their wares are cheap fire hazards from some Chinese dumpster and all their drivel about some infos being wrong are just scams. My order never arrived and they insisted that my address was written wrong, despite being quoted as correct.
Since they pretend they're from the US, if any of you pals from America manages to track them down and give them a hard time with local authorities, it would be great. Unfortunately there's little we can do against the Chinese representative, but you never know.
Steer clear. I wish I had checked trustpilot before ordering. Now I'll do it every single time before placing a 1st time order. And shame on Facebook accepting ads from con artists. They should at least verify is a company is real or not.

To all of you: be VERY wary of a website that has an entire section about how they refuse refunds under any circumstance and are very detailed about it. It should already smell bad. In Boundery's case, it is rotten fish.

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Joshua
7 months ago

Complete scumbags ! Same old story as everyone else, over 2 months now, and i was issued a tracking number almost immediately and it says its still in california waiting on the courier. They took my money two months ago and i'm still getting the run around !
My only hope is I paid via paypal so have started a complaint through them.

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Wayne
7 months ago

If I could give this company 0 stars, I would. Legal thieves operate this company. Spent $100 on simple solar lights, never have received anything. Everywhere I look the same complaints of not getting product and this lame company's excuses for not providing merchandise to those who have paid for it. DO NOT ORDER FROM THIS COMPANY. AND IF YOU ALREADY HAVE, REPORT THEM TO THE B.B.B.

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Isaiah
7 months ago

The company info states it is a California licensed corporation but it isn't. This is a Chinese scam company and will never provide a product or a refund of your money spent. DO NOT BUY ANYTHING FROM THIS COMPANY< EVER!!!!!!!

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George
7 months ago

I placed an order on 4/22 and to this date (6/29) never received it. I sent an email on 6/16 and got a response saying: "We sincerely apologize for any inconvenience you may experience during this process. In normal circumstances, our delivery time only takes at least 1 to 2 weeks. But due to the coronavirus situation, our deliveries have been affected but we continually check with our ground carrier for updates. Rest assured we will update you on your tracking details as soon as we hear back from our carrier." I even got a tracking number. Since then the tracking information on USPS' website says that the package is: "On Its Way to USPS". I sent them another email on 6/22 to cancel my order and never received an answer. STAY AWAY FROM THIS COMPANY!!!!

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Ernest
7 months ago

Placed order on 4/23 #S0597263 on 5/15 received email that order was being prepared for shipment and that I would receive tracking number. Still have not received anything nor any tracking number. I have sent 2 emails no response. Tried calling not accepting phone calls I can see why with all the complaints. Will be contacting American Express and Better Business Bureau.

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Shanika
7 months ago

Do not buy from this company!!!
Ordered some lights and they did not arrive. They will not give a refund because I didn鈥檛 take out 鈥榮hipping insurance鈥? I mean what a joke!!! Clearly the 拢10 I paid for shipping means nothing!!

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Alma
7 months ago

This is a scam. I ordered my lights on April 2020. It is now the end of June & I鈥檓 still waiting. Emailed them a number of times. No response. Buyer beware….

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Kenny
7 months ago

Stay away and save yourself some trouble. Going for a refund /dispute with my bank. I always get a full refund with my military bank but I鈥檓 disappointed in this so called 鈥渃ompany鈥? They don鈥檛 ship the product at all. It never leaves CA. 鈥?label created not in the system鈥?status for over a month. Unprofessional, probably a scam. Stay away!

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Vernon
7 months ago

month and a half since ordered zero response to email inquiries , called and they would look into it and no reply.. Call them back and now offering partial refund for an order their tracking shows never got out of CA. Had to go to Paypal for help..

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