Boxbee

Read 51 Reviews of Boxbee to check if it is legit.

Website & Phone: 220 Water Street San Francisco 11201
888-880-2074
 http://boxbee.com

Lizette
1 month ago

was a nice service but the price is not low enough at least I expected to pay less,still great thing when you are moving

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Tasia
5 months ago

They called me right at my delivery time and told me they wouldn't be able to make it because they didn't have enough drivers. Instead of trying to solve the problem, they suggested that we reschedule for next week. Moving is a time-sensitive event and something that can't be easily rescheduled. Customer support did not try to help solve the issue at all. Do yourself a favor and go with another company.

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Ebony
5 years ago

Super convenient storage for students like me who are moving out of the dorms. Boxbee picks and deliveries right to my dorm room. I love the option of referral codes because it gave me a chance to save a little on the storage fees. 10/10 would recommend to everyone who wants to skip the heavy lifting, paying for a space rather by how much you have, and skip the hassle of transporting your stuff to a far away storage facility.

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Kristin
6 years ago

Boxbee delivery guys are great, love this service.

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Yvonne
6 years ago

Convenient, helpful, always on time. Can't recommend them more in San Francisco or New York!

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Neil
6 years ago

Getting signed up and ordering boxes was super easy. They were able to easily accommodate the Saturday pickup I needed due to work and the support team was responsive. I was moving but not taking furniture with me and Boxbee was a great choice to deal with the gap between the old and new apartments.

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Nikki
6 years ago

What better magic than Boxbee's making objects disappear and re-appear (no effort required!)

hmm. Maybe the service could be improved. How about yellow Boxbee limousines for carting off spouses to graze when they're in the way?

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Heather
6 years ago

Curtis was my pickup and drop off person. He was kind, professional, and in time. I heard of Box Bee through a friend and am now a total evangelist for others to use the service too!

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Lashonda
6 years ago

Boxbee messed up a bit and made up for it. They showed up at the wrong address and even delivered to the wrong address at one point.

Biggest areas of improvement involve Boxbee's suitability for moving, apparently this product isn't made for moving. It didn't support multiple addresses very well. Also, it was really difficult to communicate quickly for last minute changes. We had a delivery scheduled for 6:30, but I couldn't be there until 7pm. I sent an email at 5:45 with instructions for the driver, but the email didn't end up getting to the driver and the driver ended up waiting for 30 minutes to get into the house to dropoff the boxes.

– When an email is sent in, somebody should immediately receive it in case its urgent or related to something immediate. The driver should have received my instructions, but had to wait which was a waste of time.
– Support multiple addresses, because people often use storage for moving

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Kristy
6 years ago

My boxes were never scanned into the Boxbee system, so I had to pay someone else to move them for me. No service was rendered by this company, which made the experience useless and inconvenient. The end.

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Alan
6 years ago

The online scheduling works without hiccups (e.g. "Oops, that time was already booked!" emails, like some other companies do sometimes). Every time they visited I was absent, but they texted me in advance, I gave them the door code and told them what to do, and they did it (e.g. pick up the eight full boxes and drop off four more empty boxes). The boxes themselves are very sturdy plastic and custom-made for Boxbee's brand (not just decals).

To be fair, I haven't actually retrieved my stuff yet. But every experience I've had so far has signaled a highly professional operation.

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Dion
6 years ago

Boxbee is an amazing company with professional, courteous, enthusiastic employees and owners. I love this company and tell everyone I can about it. My mom and I both use Boxbee and couldn't be more pleased.

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Mackenzie
6 years ago

Got charged after Boxbee was returned & was surprised by the costs

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Milton
6 years ago

I couldn't believe that I discovered a solution to storing a box without the usual hassles. I signed up, received simple instructions for the next steps, and within 24 hours met a nice delivery guy who happily carried my box away to a safe place. For very little money per month and a low-cost, retreival fee…I am without the headache of storing somthing I cannot handle right now. Boxbee made my life and space feel free.

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Kari
6 years ago

BoxBee is an amazing service for "life organizing," and it's also a game changer for urban apartments, especially in NYC! It's the easiest and best storage solution I've ever used, I LOVE it, and have already ordered boxes from them 3 times in just a few months. The people at BoxBee are so friendly and the quality of service is extraordinary– I'm a very last minute person and through their easy online interface they always let me schedule my deliveries within a matter of hours and even same day if I need it. They have a concierge for deliveries as well, so your stuff is always accessible whenever you need it. Literally someone comes all the way to your doorstep to drop off your boxes, or to pick them up (if you've ever used a storage unit in a city like NYC, you know that it's a NIGHTMARE getting there and even harder getting your stuff back unless you want to take all of it at the same time). I dream of having a perfect zen apartment, but always seem to have too much stuff so it looks cluttered. This has been the perfect solution because I can rotate off season clothing and items. They price it per box, so you literally only pay for what you actually store. I'm totally obsessed with BoxBee and, for a change, am actually excited to start my "Spring Cleaning."

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Christen
6 years ago

They dropped off the boxes on time, everything was very easy to upload to the website, they picked up they picked up the boxes on time. My only suggestion would be: extra tie closures for the boxes would be a nice idea. If you needed to open a box you already closed it wasn't really possible.

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Demetrius
6 years ago

They were very customer friendly. It would be helpful if you can change delivery location from time to time. Otherwise, excellent service!

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Leonard
6 years ago

As a sales professional in San Francisco, BoxBee helps keep me organized and allows me to manage my business without clutter. It is simple, efficient and affordable and helps me do my job better.

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Jacqueline
6 years ago

So happy with Boxbee. Easy and simple and totally trustworthy!

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Stacie
6 years ago

Loved the promptness and attentiveness of the service.

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Lakisha
6 years ago

Easy peasy. Everything worked just as they stated – they deliver boxes, I fill them up with my old crap, and they take them away for storage.

Pickup / delivery was on schedule and they were super nice.

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Rene
6 years ago

i hate moving, but i hate using a storage unit even more. I don't have a car, so if need to keep stuff stored when I am between homes, or when certain belongings don't fit in my apartment. Boxbee is the service I've always wanted. They pick up my stuff, store it, and bring individual boxes to my home whenever I need something from that box. Oh and I have pictures and detailed descriptions of what is inside each box on Boxbee.com, so I always know which box I need when I have stuff retrieved.

This service is awesome. Highly recommended.

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Tyler
6 years ago

Would recommend this to anyone looking for a quick and easy solution to storing some of their things. Convenient pick-up/drop off schedule and boxes were very clean.

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Alfonso
6 years ago

Boxbee was incredibly convenient and easy to set up. And now that I have loaded two boxes I have less clutter in my apartment.

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Octavia
6 years ago

Boxbee is great for storing things that you don't use frequently. I use it for scuba gear and car gear that I don't need on-hand year round. I'd also recommend Boxbee for moving items across the city. It's easy to have things picked up in one place and dropped off in another.

Is Boxbee legit or scam? Can I trust Boxbee?

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