By BESPOEK

Read 97 Reviews of By BESPOEK to check if it is legit.

Website & Phone: 1968 S. Coast Hwy #1019 Laguna Beach, California 92651 United States
951-783-4364
 http://bybespoek.com

Marcia
4 months ago

Very happy with the product and customer service.
I purchased 6 Wishbone chairs in ash.
This is a very well made copy of the Wishbone chair. The bent backrest is made out of one piece of wood (not pieces joint together) which was very important for me.
The chairs arrived a couple of days earlier than expected in perfect condition thanks to very well packaging.
The customer service experience has been super with several phone calls, text and emails from by Bespoke during the process.
I can highly recommend to purchase from
by Bespoke.

,

Alyssa
4 months ago

I love my wishbone chairs I just received! They arrived in perfect condition with no assembly required. They did take some time to arrive but that is to be expected during covid. BESPOEK customer service was great and always responded to me via text message with updates on my order. Very happy and have already recommended the chairs to friends!

,

Jodi
4 months ago

I ordered 4 wishbone chairs from by BESPOEK. The chairs themselves are great. They feel sturdy and were well packaged.

Shipping time was nearly 2 months, but that was clear when I purchased the chairs. My only complaint is that I was charged a foreign transaction fee for the purchase on my credit card.

Customer service is great. All my questions were answered quickly.

,

Camille
4 months ago

Perfect condition arrived a day early as well! Customer service does a great job following up!

,

Beverly
4 months ago

Arrived in perfect condition in timely manner. I just love my new chairs. Very consistent communication through the whole process. Highly recommend

,

Kelly
4 months ago

Amazing customer service! Amazing products got two wishbone chairs and they are great they shipped quickly and got here in mint condition! Super happy with this company!!

,

Stacey
4 months ago

I just received two Wishbone Chairs from Bespoek! When I bought them online a little over a month ago I knew they would not be arriving right away. Bespoek kept me up to date on the arrival of them and they were quite precise on the date as it turned out. They arrived well packed in one box, easy to unpack. They are beautiful, very sturdy and rival the more expensive ones I saw also online. A few years ago I also purchased four of the exact same chairs and these new additions match perfectly for my set of six now. Thank you Bespoek, I will tell all my friends where I got them when they admire them….

,

Rhonda
4 months ago

I will give 5/5 stars! The whole experience was smooth and the product looks great. Although it experienced some shopping delays due to Covid issues, the team kept me Up to date via text. I will absolutely order from them again!

,

Selena
4 months ago

Really great experience! Bespoke was very communicative about shipping delays. I was so impressed with their customer service. Very helpful and quick to respond! I was so pleasantly surprised to find out the chairs we ordered arrived pre-assembled. They were perfectly packaged and exactly like their online description. We love our chairs!! Thank you so much! Would highly recommend!

,

Desirae
4 months ago

I cautiously ordered 2 wishbone chairs from here after reading mixed reviews. I am so glad I did. The chairs are beautiful, well made and arrived well packaged. I received them a week and a half after placing the order. Their customer service was wonderful too! I would highly recommend bybespoek and wouldn鈥檛 hesitate to buy from them again.

,

Kyle
4 months ago

I'd never heard of this company when I ordered two wishbone dining chairs from them. I ordered from here because they were on sale and would save a few dollars. The chairs themselves are perfectly fine. They arrived in perfect condition, and look great. The problem is with the time it took to receive the items. I placed the order at the beginning of August and have just received them at the beginning of October. I would have been willing to pay more with a different company to receive them faster had I known it would take two months to receive the chairs. I really love the 3 arm Mulle knock-off lamp that is sold here, but won't order it because I do not want to go through such a long wait again for an order.
Customer service is excellent. All inquiries were responded to in a prompt and courteous manner.

,

Priscilla
4 months ago

My lamp is absolutely beautiful and arrived on time! Beyond that, it is always a pleasure purchasing something from a company that makes such an amazing effort to provide excellent customer service! Will definitely be making purchases with them in the future!!

,

Earl
4 months ago

My lamp is beautiful and the level of customer service is outstanding. Responsive, helpful and considerate. Highly recommended!

,

Stacie
5 months ago

Ordered the AJ floor lamp in grey. The price was substantially lower than other sites, and free shipping.
I received the lamp promptly with a tracking number and packaged with great care.
Extremely happy with the product and customer service. Will purchase from Bespoek again.

,

Erica
5 months ago

I was looking at the Egg chair on another online retailer鈥檚 site when I discovered Bespoek. I could get the same chair at half the price with free shipping and a quicker delivery date. Thought the site was too good to be true but my chair arrived yesterday and it is great. Took 2 minutes to build and now has pride of place in my living room.

,

Daniel
5 months ago

Lovely Hans Wegner copy chairs. Very cool design. The color I expected for walnut came out to look much lighter.

The delivery was perfect, sooner than expected and packed very well.

All in all a great experience!

,

Dewayne
5 months ago

I ordered two sets of wishbone chairs in two different orders (a week apart from each other) both orders arrived in perfect condition (having been wrapped with care) each limb of each chair had a styrofoam sheet on it to prevent any scuffs during shipment. I was reached out to via email once both of my orders were received and then again once they had reached their shipping location. I asked one question throughout the order process and it was responded to quickly and clearly. I was given clear tracking information and once my package arrived I was sent another email just to check that everything arrived safely and to my liking. The wishbone chairs are to die for, a work of art without question and the Bespoke team is helpful, professional and I only wish I could receive their quality of service for ALL of my online orders! Quality product from quality vendors! I could not ask for more. Thank you to Bespoke for making this a wonderful experience and for the dreamiest set of wishbone chairs!

,

Meagan
5 months ago

I ordered wishbone dining chairs and afterwards reached out via email to customer service. They responded to my inquiry very quickly and politely via email and followed up with 2 phone calls. Their follow through on communication was excellent and wanted to make sure that I was satisfied with the product. Chairs arrived timely via Fed Ex. They are beautiful and make a great style statement.

,

Jeannie
6 months ago

We are extremely happy with The Lounge chair that we purchased from Bespoek. The ordering process was so simple, I felt included in the process with updates – and I felt that the customer service team went above and beyond with options for me due to longer shipment times than expected – I did not mind waiting the extra time for shipping, but they offered to cancel the order if the unexpected wait time would not have worked for me – that was so nice. The chair came in two boxes – we assembled it well and it is very comfortable we are very glad with the quality and style. We wondered if the upper chair could have been assembled and placed in one box and stool and platform for the chair in another box – as it was awkward/difficult to keep the back and bottom of chair aligned as well as the arm rests – definitely needed a second person to make it easier. Overall, 5 stars – very happy with the look, comfort customer service and value.

,

Traci
7 months ago

Chair arrived way late and was broken beyond repair. Seller only offered a 20% refund for a completely broken product

,

Caroline
7 months ago

I ordered the Eames-style chair, and after what seemed like shady process, I got no email confirmation, once I used their online chat, I got really good customer service and the chair is exactly what I ordered online. I think they are a small business buying cargo loads from China, and they need to be more transparent about their timing, but I got what I was promised.

,

Nora
7 months ago

I never leave reviews, but I have never had a more confusing and sketchy online purchase. THIS COMPANY IS A SCAM (although they鈥檙e really good at looking legit at first). I would NOT recommend buying anything from them. I ordered two wishbone chairs at the beginning of June and received multiple texts/emails saying my order was delayed in getting to the warehouse (before even being shipped out to me); first it was June 20, then end of June, then July 12…then suddenly I received an email saying they've shipped, but the tracking link shows them going to New York (I live in Montana). Now they're telling me they sent me the wrong tracking link, and my chairs will be here in 3 days.

I also kept getting odd/unprofessional replies including "Please note, due to Holiday in our Customer Success Team, we are experience delays in getting back to our customers."

This is hands down the worst online shopping experience I've ever had. I don鈥檛 trust that I鈥檒l get good quality chairs. At this point, I don鈥檛 want the order, just want my money back, and I'm looking for where I can report them for scamming.

,

Natalie
8 months ago

I ordered 6 of the Wishbone Chairs in Black, with the Natural seat when they were on sale. I have been looking for chairs for out dining area for some time and finally pulled the trigger. They arrived in a week or two and are great quality. I wasn't sure if they worked with my table at first, but my designer daughter recommended I paint the metal legs on my table to a complimenting dark gray. That was pretty easy, and now I love the chairs in my space!

,

Beatrice
8 months ago

Ordered the wishbone chair from Bespoek. I originally changed my mind and was intending to return it, but I couldn't resist unpacking it when it came. Once I sat in it, I was a goner… super sturdy, comfortable, and holds up to cat claws. On top of that, responsive and genuine customer service! I'm keeping the chair and Bespoek in mind for future furniture.

,

Meagan
8 months ago

Ordered my eames style lounge chair then saw some bad reviews about delivery. Very pleased to say the chair arrived only 1 day after the ETA on the tracker. Excellent communication from Mia and the team. Chair looks and feels like a quality item. Thanks to all involved. One happy customer.

Is By BESPOEK legit or scam? Can I trust By BESPOEK?

Our user(s) provided the above reviews and comments against By BESPOEK, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the By BESPOEK reviews at any cost.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *