CameraTek

Read 6 Reviews of CameraTek to check if it is legit.

Website & Phone:
 http://cameratek.co.uk

Bridget
9 years ago

Bought a Sony SLT-A35 from CameraTek. Good price and quick delivery. Had a problem downloading the Invoice but this was attended as promised via email. I would happily deal again, but I recommend that some attention is given to the web site as it is flawed and makes the purchasing process a little more traumatic than it should be.

,

Valarie
11 years ago

Cameratek advertised the Panasonic Lumix LX3 on their site for a good price. It was not in stock so I called and was told that they had just shipped some and would have more next week so I placed an order. That was as far as I got. I called multiple times and got no answer and when the phone was answered I was not able to get a firm date of delivery. I waited TWO MONTHS. They never once called or emailled to let me know what was happening.

When I cancelled my order they messed up the refund. I ended up paying 拢50 more and ordering from John Lewis – the camera arrived the next day. Avoid this company.

,

Kristopher
11 years ago

I would recomend you purchase your expensive electronic goods from a reputable dealer rather than CameraTek. Let me explain why…

I ordered a Nikon D5000 from CameraTek.co.uk on the 15th of May, 2009, as it was about 拢80 cheaper than on Amazon and displayed as being in stock. I paid 拢6 for delivery in 1-3 days. I received an e-mail shortly afterwards stating that my order was being processed and would be delivered in 1-3 days.

On the 19th, 20th and 21st of May, I phoned CameraTek on their advertised number, 0800 955 6767, numerous times during the working day as I'd received no further communication from them regarding the delay. The only customer service was a BT answer phone inviting me to leave a message. I e-mailed them on the 22nd of May informing them that I wasn't too upset that it had been a week since my order, but I would appreciate some semblance of communication. I phoned them again on Friday, and again during their working hours on Saturday, 23rd of May. BT lady's droll voice responded to my phone calls and an electronic silence permeated my inbox.

Now, on the Bank Holiday, Monday, 25th of May, I've contacted PayPal (thankfully I didn't pay CamerTek directly) to open a dispute. Considering CameraTek鈥檚 lack of staff to answer phone calls and e-mails, I doubt they'll notice the message in their inbox. I will be escalating to a claim.

I suspect CameraTek are either a one-man operation or in financial trouble and Mark, Hugh and Seb below might have other motives behind their high-starred reviews. I'd read these reviews before deciding to buy, and to be frank, I'm disappointed by CameraTek's complete lack of customer service. We had hoped to have the camera by the 28th of May prior to a holiday in Spain. Either way, I know my family, friends and I will be avoiding CameraTek for the foreseeable future.

Apart from my poor experience I have no competing interest in writing this review. I hope this helps both CameraTek improve their services and makes anyone considering buying from them aware of the situation they are likely to face.

,

Marsha
11 years ago

I ordered a camcorder from Cameratek.co.uk and overall pleased. However I'm not sure why a order placed on a Monday evening wasn't delivered untl the following Monday, dispite many e-mails assuring me the camera was being dispatched that evening.
However whenever I e-mailed to chase, I always got a reply to explain.
I would use them again, but maybe consider the order may take longer than expected.

,

Stephen
11 years ago

Camera was ordered via eBay, as it was a new model there was a delay of about 4 weeks before I received it due to having to wait for stock but I was kept fully informed of progress. It was extremely good value for money and arrived the next day after being dispatched.

,

Ernesto
11 years ago

Andy @ Cameratek Helped me order my camera, advised me which one to choose via the chat service on thier website, which is instant and superb. Camera was pre ordered at a competitive rate as they were hard to get hold of and i was fully updated every few days via email of the status of the order and delivery. superb service and would reccomend in the future. Seb Lewis

Is CameraTek legit or scam? Can I trust CameraTek?

Our user(s) provided the above reviews and comments against CameraTek, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the CameraTek reviews at any cost.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *