Canine Connection
Read 14 Reviews of Canine Connection to check if it is legit.
Website & Phone: ⚑
4920 Tchoupitoulas St
New Orleans
70115
United States
☎(504) 218-4098
⇗ http://canineconnectionnola.com/
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The staff are warm and knowledgeable and quickly learned my dog's name and personality. It feels good leaving my pup with people who genuinely care about her wellbeing and act so professionally.
If you're looking for a daycare or boarding facility for your dog I wouldn't go anywhere else in New Orleans. Come to canine connection!
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I always call before coming in, they ask for my dog's name, and check availability based on the room (there are different rooms for dogs of different ages and temperaments). I can usually get in on short notice, but I know they get full around major holidays.
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I gave them 4 stars instead of 5 for a few reasons. First, they were a little more expensive than many of the other options in New Orleans, however it is worth the extra cost to have your pets well cared for. Next, there was not a ton of warmth towards the animals from what I could see. My dog has never been to boarding or daycare and I'm sure she was much more nervous (and confused) than I was. Regardless, I stared at my phone off and on all day watching her. She seemed confused and basically followed around closely any person who entered the dog yard and tried desperately to get their attention. I think I saw someone pet her once that day. Now, to be fair, there were a ton of dogs who wanted attention, I didn't watch her all day, and it may be policy not to interact with the dogs too much, so I am not too concerned about this at all. They took great care of my girls, I just know my pup probably could have used a little encouragement during her first day of daycare. Lastly, I probably won't bring my cat back, not to any fault of theirs, it just seemed like a bit of tight quarters. They were kind enough to open up the cat crates up so my cat could move between three of them, which was so sweet, but even that looked a little tight and I can't imagine how hard that would have been for her if she were limited to one crate. They are called "canine" connection, not "feline" connection, so I understand that this was just a means to an end. Ultimately, I will most definitely bring my dog back. She came home clean, healthy, and tired. She got plenty of play time and was well cared for. I will not bring my cat back but in emergencies where she needs medication. This is a great spot and I appreciate how they care for animals.
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Every person that met my Kiwi knew and remembered her name. They always treated her like their own pup.
I loved the pricing here, as well. I always had to spend a nightly rate plus up to $25 extra for my dog to be in daycare all day. But, Canine Connection just puts your pup in daycare unless you request them not too. They give them a nap time on days they need a break or need to eat dinner while staying over night.
This boarding facility also offers a store for food and toys, as well as grooming services. I had Kiwi's nails trimmed here often and never ran into any problems with special requests.
I will always recommend this business to friends living in NOLA.
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The workers are great with the animals. They have a totally respectable number of handlers throughout the day and night to take care of the pets. They have plenty of options on where the dogs can spend time. Our dog always leaves Canine Connection exhausted. He plays like a madman when he's there.
The facilities are as clean and well kept. On a surprise visit by Shari V, she said the staff was more than happy to show her around without advance notice and all the areas looked good. Mixed blessing is the webcam for the playroom. Shari V spends too much time watching it, but if you are into that, then it's a positive.
Overall, we trust Canine Connection with our dog and we are repeat customers.
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Canine connection is conveniently located and offers extended hours which is amazing. They open at 6 am and close at 8 pm on weekdays. And hours are 7 am – 7 pm on weekends. The dogs have to wear a quick release collar and if boarding must have all items named and food individually packed and labeled.
When Sebastian sees his Canine Connection collar he is so eager to sit to wait to put it on. Then he drags me out of the house, then drags me towards the car, and then drags me into Canine's doors. When you arrive you will be greeted by the friendliest, most helpful staff. Even though it tugs at my heart to leave him there either for the day or long weekend, I know he will be taken care of. We've had multiple stays here in the last year and a half and each experience have been a positive one.
The Canine Staff are so helpful and understanding when I've called in the to check on Sebastian. They will entertain your phone call as many times as you need. And, they have boarding units with cameras so you can keep an eye out and a camera in the play room so you can waste your day away at work or vacation watching your fur love ball. You do have buy the App to subscribe to it $5 for the year.
All in all, Canine is Sebastian-approved and that's all the endorsement I need.
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I'm a neurotic dog-mom. As such, there are a number of things I truly love about CC. My dogs (Riley, Jack and Roux) have attended daycare and boarded a number of times and always, ALWAYS, at the end of the day or stay, are healthy, clean and most importantly, happy. Each of my kids is different, and the staff at CC recognize this and respond accordingly. They look for and do their best to meet the needs of the dog. Jack is timid, but loves to play fetch with his tennis ball – they give him time and attention to meet this need. Riley is aloof but adores the company of other dogs – they know and put him in a very active social group. Roux doesn't mix, but is content to observe – and the staff are all sensitive to her anxiety. When we arrive – staff members seem genuinely happy to see our pups return – that is comforting.
Of course I watch on webcam. I have called to ask questions about what I've seen (like 'where is the 3rd bed in the suite?' – 'got a little wet so we're trading it out for a dry one and washing the blanket') – and the fact that I can call 24-hours a day and talk to someone who is actually THERE, ON PREMISES – whoa! Priceless. They have even emailed me with a photo a a scratch to Riley's face that happened while playing with another dog – just giving me a heads up.
To be able to go out of town and not worry about my dogs permits me to truly enjoy the time that I'm away. The service these guys provide is incredible and worth every penny. Apparently you can buy love, and I'm willing to pay for it!
Thanks CC! See you soon.
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