Caretaker

Read 28 Reviews of Caretaker to check if it is legit.

Website & Phone:
 http://caretaker.com

Melinda
8 months ago

I was skeptical at first, but Flip has turned out to be Amazing! They took over the remainder of my lease and have been incredibly helpful! They鈥檙e support team is also super great – always a quick response, and extremely friendly. 10/10 would recommend them to anyone!

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Pedro
8 months ago

I moved to Chicago from another country and rented my first home via Flip.They are professional, high-tech, passionate, and honest. They have excellent customer service, everything went smoothly. And most importantly, it's really a good deal!

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Amie
9 months ago

Flip Instant SAVED us, and there's really no other way of putting it. We had been living in NYC for 2.5 years when I received a great job offer in Los Angeles, but we still had 6 months left on our lease. Leasing/renting in NY is a nightmare, and we had minimal time and options to find someone to take over the remainder of our lease. After a little research, we came across Flip Instant, and although we were a little hesitant because it sounded too good to be true, we did our due diligence and decided to take the leap. BEST DECISION EVER. Within minutes of starting the process, we received word from Flip and from then on, they were there to help every single step of the way – from answering all our questions to directly working with our management company. Moving itself is stressful enough, and Flip was there to take all that extra weight off our shoulders. Within a few weeks we were in LA and the rest is history. A sincere thank you to Jacob, Alex, and everyone else at Flip for all that you do – the service you provide is a life line.

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Brooke
9 months ago

I recently moved to Chicago and had about two weeks to find a place to live. I toured many different apartments with various brokers and was about to sign a lease, but figured I'd do a quick search to see if I could find a sublet that was in my price range.

I stumbled across Flip.lease and found an apartment that was in the exact area where I was looking and way below average market price. It honestly seemed too good to be true, but the website mentioned that there was a keypad on the door and that I could go see it at any time. This was perfect because the price on the lease I was about to sign was only locked in for one day.

I made the drive over to the apartment, entered the code, and got immediate access into the place. As soon as I walked in I knew that I wanted to live in this apartment, but to be honest I was still extremely skeptical about whether or not it was legit, the apartment was too perfect for the price. I did my research on the company and decided that it was worth it to at least try put in an application.

Flip's normal business hours do not cover weekends but I was able to get a response on a Saturday and they walked me through the process of applying. Unfortunately I didn't have the proper paperwork to prove my income met the requirements so the application process was delayed, but Flip helped me gather the documents I needed and my application was submitted to the building.

At first the building didn't approve my application, so I spoke with Flip who informed me that if a signed with a guarantor I would most likely be approved. I had my guarantor fill out the necessary paperwork and shortly after I was approved for the apartment.

I have been living here for three months and I still can't believe what a deal a got. I absolutely love my new apartment and pay 25% less than what the building is asking. Not only that, but Flip covers the vast majority of my utilities as well, including internet. I'd estimate that I'm saving $600/month by utilizing flip.

The only downside is that if I want to stay here after the sublease is up I will have the pay full market price, but I plan on keeping an eye out for another sublease through Flip when that time comes.

I will say that I was a little nervous utilizing Flip at first. As with any lease, you need to provide social security numbers, bank account info, and other various sensitive information. While Flip is EXTREMELY responsive via text/email/chat, it would have set my worries at ease if I could have talked to someone on the phone prior to handing over this info.

I also feel as though they should go into more detail about how they keep your sensitive data secure. It was a bit nerve-racking giving up this information with the limited explanations that are found on the site.

As Flip is a relatively new company, I'm sure they will work out these details and continue to improve the user experience. With that being said, I'm extremely happy that I found Flip and would recommend them to anyone who is moving to a new city.

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Terrance
10 months ago

A few months ago, my husband and I needed to move out of our apartment within the month and find someone to sublet or take over our lease. After several failed attempts looking for a subletter ourselves, we signed up for Flip Instant. The application process was very quick, and we received an acceptance within 24 hours. From there, the Flip team listed the apartment and scheduled a viewing shortly after. Though there were some hiccups along the way, Flip stepped in quickly each time and managed all communications with the appropriate people. They were extremely responsive and professional throughout the whole process, working nonstop to facilitate the lease transfer so that the new tenants could move in as soon as possible. I've since recommended this service to a few people and will continue to do so!

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Tania
11 months ago

I had just moved back to LA, and had been sleeping on friends couches until I finally landed a job. I knew it would be some time before I could commit to a full lease, but I couldn't keep imposing on my friends now that I had a real income. Flip helped me find a sublease close to my office, making the search and application much easier and faster than I would have thought possible. The online portal makes it a breeze to pay rent, and having their support when dealing with issues with the landlord proved to be invaluable. Any time I had a question, I could shoot over a message and get a response back within a day — if not an hour! I'd highly recommend them if you need somewhere to stay for an extended period of time, or like me need a place to call home while you get settled in a city.

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Roger
11 months ago

Great service. They did exactly what they said they would and always paid the rent on time. Outstanding customer service and communication too. Overall Flip made a stressful situation with my lease much easier.

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Randy
1 year ago

They made breaking my lease and moving out very simple. After I signed the contract I didn't need to do anything. They scheduled the viewings and found a new tenant. They take on all of the risk in what is probably a stressful time in your life.

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Franklin
1 year ago

Before working with Flip, I was initially looking at paying nearly a year's worth of rent for an apartment I did not intend to live in. The area has a rental market that turns over at a few consistent times every year, without much movement in-between, so my efforts at locating at replacement tenant on my own were unsuccessful. Flip stepped in, was prompt and polite in communicating with management, and quickly found a replacement tenant all while I was now living in a different city. Their assistance was worth every penny.

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Elisha
1 year ago

Flip is incredible-there is no other way to describe it.

Though my life, I've moved 23 times. I've seen it all, from unhelpful brokers, listings on online platforms for units that were actually rented weeks ago, to difficult-to-understand rules and regulations.

Flip made the process incredibly simple and was there at every step of the journey when I needed to get out of my lease. The team was always quick to answer any email I had sent with questions. Even better, Jacob went above and beyond to ensure that the entire process was seamless and worked perfectly.

I'd recommend Flip to anyone and everyone

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Chrystal
1 year ago

Listed my place for a month (all the time I had before I moved 800 miles away) and got ZERO responses. Tried the "Flip Instant" thing and was told it wasn't available in my area–although the website insinuates that it's available everywhere. Not only was this a waste of time, the website is super-crunchy and I had all kinds of problems with posting and removing the listing. They have a LONG way to go to make this viable. Facebook Marketplace is a much better way to go and has an exponentially larger number of users who will see your listing.

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Tammy
1 year ago

Flip instant For rich millennials only! Not for people in hard times and need to get out of there lease! Another white tech company catering to more rich white millennials. Waste of time! Hopefully an actual company comes out that actually helps people!

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Maryann
1 year ago

Horrible experience with Flip.instant, which turns out to be neither. After being unemployed for 5 months, got a new job…on the west coast. Landlord鈥檚 agent is being a jerk (and bordering on breaking the law) by claiming I and not they are primarily responsible for finding a replacement tenant with 8 months left on my lease. Contacted Flip, waited 6 days and had to follow up to get an answer. Alex said someone would get back to me, only to have them reply with 鈥淯nfortunately, your lease is not currently eligible for Instant. We reject requests for a number of reasons, but we're always finding ways to accept more. 鈥?Whatever that means. I can鈥檛 pay this lease and my new one. I have to move in a little over twice weeks. Flip 鈥渋nstant鈥?is a scam.

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Stacie
1 year ago

I had to move 8 months before my lease in Brooklyn ran out. I bought Flip Instant and could move out right away while they spoke to the landlord and found a tenant.

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Callie
1 year ago

Flip Instant made it super easy for me to get out of my lease in Brooklyn!

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Robert
1 year ago

I had a nothing but seamless experience using Flip. Excellent and quick customer service, as well as SUCH an easy process. Would highly recommend to anyone.

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Christopher
1 year ago

Jacob and the Flip team honestly saved my life. When my wife and I had to move abroad, we were stuck with less than two months to find a sublet, in a building that stated they did not approve them. In three weeks using Flip, I'd found a subletter, and Jacob & the team helped navigate through the fine wording of my lease to understand how we could push back on Clipper Equity and building management. It was also incredibly easy to trust them due to their upfront transparency and consistent communication. All in all, the subletters then extended the lease and purchased the majority of my furniture, leaving me with perhaps the best case scenario. Would not have been possible without them!

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Lamont
1 year ago

Flip is absolutely amazing. My girlfriend is leaving for law school and we needed to get out of our lease fast. Cristina from Flip was so helpful in the process — which was quick and easy. Then, due to unforeseen circumstances, we decided we needed to stay in the apartment. I was terrified we'd lose the money but Cristina was extremely helpful in finding us a solution and getting our money back. The team is so kind, efficient, helpful, and thorough. It almost sounds too good to be true, but it's real! If you need to get out of your lease and don't have time to find a subletter on your own, I highly recommend Flip.

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Shante
1 year ago

I used Flip.instant and it was amazing. Jacob provided such an excellent level of responsiveness and customer experience that it made my entire relocation process as easy as possible.

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Evelyn
1 year ago

Due to some sudden life events my wife and I had to move out from our apartment 7 months before our lease was up. We were really stressed at the time and ended up using Flip, who took over full responsibility of the lease, including finding a new tenant and assigning the lease to them. The process was very easy, the service was excellent and in the end it was a real life-saver for us, as we were completely swamped preparing to move back to Europe. I hope no one else finds themselves the same situation but, if they do, Flip is of huge help. I am also very thankful that my old landlord TFC helped us navigate through this jungle and recommended us using Flip!

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Allison
1 year ago

Flip was so helpful in helping me find a sublet. I didn鈥檛 know what to expect, and after working with Jacob, it was so easy! Not only did I find a sublet for my Chicago apartment, but they helped assure the tenant was legitimate and guaranteed my payments. I definitely recommend!

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Harrison
1 year ago

Flip is an incredible service. I have used them twice now. Once for a sub-lease and again for a lease assignment. Both times the customer service has been the best I have ever received from an online service. The site itself is easy and makes these very difficult tasks not so difficult anymore. The area of apartment leases has generally been burdensome for most people and Flip just comes along and smooths everything out. I will continue to recommend Flip to anyone looking to sub-lease.

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Kimberly
1 year ago

My bank was not set up with Flip but after speaking with Jacob at Flip customer service – he not only helped refund the charges to use my credit card to secure the rental, but also set up bank payment capabilities and answered ALL of my follow up questions within 24 hours, if not faster. I鈥檝e worked in customer service and can honestly say Jacob provided the absolute best customer service I have had to date. Jacob was courteous, helpful, detailed, provided speedy responses, and follow-up/followthrough. Thanks for the A++ experience.

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Jamar
1 year ago

Flip was so each to navigate and Jacob was extremely helpful. I was in a bind and needed a subletter for a short time. I found someone through Flip and it was such an easy process. Jacob always replies in a timely manner and is very professional. Highly recommend!

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Abigail
2 years ago

Flip made my whole subleasing process every easy. From verifying the tenants income to preparing a lease agreement. Even when the tenant didn鈥檛 pay his rent Flip was there to moderate the situation and get me the owed money. Highly recommended it.

Is Caretaker legit or scam? Can I trust Caretaker?

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