Carnival Cruises.

Read 1 Review of Carnival Cruises. to check if it is legit.

Website & Phone:
 http://carnivalcorp.com

Bridgett
7 months ago

Dear Millie Spicer
Carnival Cruises
I do not appeciate your ignoring my email as previous
I now Notice every time I send a email reply comes back out of office and will return in 3 to 5 days no wonder there are so many cruisers not receiving their refunds I requested a refund for our future cruise deposit which when I gave it was guaranteed it would be refunded when requested it is now 3 months since requested and still not received after chasing on telephone and my complete waste of my time at my expence and promises was told a cheque was posted on the 1st June why not return to my credit card which was charged originaly still not received up to the 17th July cannot get any sattisfaction

I NOW HAVE NO ALTERNATIVE BUT TO REPORT THIS TO ABTA AND USE ALL THE SITES LIKE TRUST PILOT FACEBOOK AND TWITTER TO EXPOSE HOW PRINCESS AND CARNIVAL ARE TREATING THEIR CLIENTS

WILL NEVER BOOK ANOTHER CRUISE WITH CARNIVAL IF THIS THE THE SERVICE YOU OFFER

—–Original Message—–
Sent: Sat, 11 Jul 2020 10:37
Subject: Re: Ref: HX2JWN

Dear Millie Spicer

Despite my many Telephone calls at my expense to your Customer Services and email that was Requested in May for a Refund of the Future Cruise Deposit which I was told was sent out on the 1st June as of today's date 11 July nothing has been received all I get is request from your advisers to be patient it will arrive by cheque shortly this is not acceptable as when I gave the future cruise deposit I was guaranteed it would be refunded immediately if requested

I am now very concerned regarding the integrity of Carnival Cruises and Princesss as I have no alternative but report this to ABTA as it is a fragrant delay action it does not take 3 months to get a refund which I am entitled to is this the way you give confidence to a future regular cruiser who has sailed so many times on your fleet of ships

Await your Very Urgent Reply

—–Original Message—–
Subject: Ref: HX2JWN

Thank you for contacting Princess Cruises.

I just wanted to contact you to let you know, we know you鈥檙e waiting for your refund for your Future Cruise Deposit and may be frustrated by how long it鈥檚 taking. We hear you and are doing everything in our power to get it to you as soon as possible. Rest assured we鈥檝e received your request, and it鈥檚 in our queue.

We ask for your continued patience in affording us the time to work through the refunds properly. Because we are not able to use our usual automated process, our team is manually handling a large volume of requests while working from home. We want to try to make sure each and every guest's booking is handled accurately, and as efficiently as possible and this is taking more time.

As always, we thank you for your understanding and hope you and your loved ones are staying healthy and safe during this difficult time.
Assuring you of our best intentions at all times.
Millie Spicer
Millie Spicer
Guest Relations Representative & Family Assistance
Princess Cruise

Is Carnival Cruises. legit or scam? Can I trust Carnival Cruises.?

Our user(s) provided the above reviews and comments against Carnival Cruises., and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Carnival Cruises. reviews at any cost.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *