Carrada鈥檚 Cleaning Service

Read 16 Reviews of Carrada鈥檚 Cleaning Service to check if it is legit.

Website & Phone:
+18622164389
 http://carradascleaningsvc.com

Noel
6 months ago

I've never hired anyone to clean my place before but Decided to so I can Airbnb a room in my apt. Carrada and his team were a perfect hire. They went above and beyond to make my apartment spotless. They even touched areas which weren't originally discussed for no extra. And speaking of charges they're very reasonably priced! Will absolutely use them again in the future!

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Christi
7 months ago

I've never been so disappointed in a service. I found Carrada's Cleaning Service through a Yelp form for a cleaning job, and was thinking they'd be a great small business to support vs a huge corporate-type cleaning company, and had to be reliable since there were so many good reviews. I hate to blast a company through reviews, but definitely do not feel that we received anything near what was promised.

I messaged the owner Jair through Yelp and he gave me a very fair estimate for a deep cleaning service ($270 flat rate for deep cleaning of "inside refrigerator, oven, microwave, dishwasher, cabinets, closets, also do windows, baseboards, doors, floors, bathrooms, we bring tools and supplies – also deep clean washer / dryer"). We agreed on a date and time and I said I'd confirm with them again the night before our scheduled time. The first red flag was when Jair and two of his cleaners arrived to the house one whole day early(!!). He texted me, said that he was in the front of the house, and then realized he got the dates mixed up and asked if they could clean today instead. Luckily, I was running errands only 10 minutes away, so I was able to meet them and let them into the house – but honestly, I shouldn't have had to reschedule my own day when he got the date wrong. I gave them a pass because they had already travelled so far to get there. Upon my arrival, we did a quick walk through so I could show him more specific areas I wanted to make sure would get a deep cleaning (refrigerator, washer, dryer, ceiling fans, kitchen cabinets). Since I didn't want to be in the way during the cleaning, I left after confirming how long they would take. Jair said it would just take about 3.5 hrs since they had 3 cleaners that day, instead of just 2 cleaners, and that he could text me with 30 minutes notice when they were almost done.

I went back out to do errands and pickup lunch for the cleaning crew. After an hour over the estimated end time, I texted Jair and he said it would take another hour, so I decided to head back to the house around the time he gave me. When I got back, I was surprised to see no one else except one of the cleaners working there. She was working on half of the house by herself. I texted Jair and asked if the cleaner was doing the whole job by herself, all he said was that the three of them did clean the other floor together. After the cleaner packed up all her supplies over another hour later, I did a quick walkthrough of the areas I asked for deep cleaning, and was surprised to find that the fridge was still full of food stains, the cabinets have not been cleaned at all, the ceiling fans have dust, the windows still had smudges and dirt on the frames (looked untouched), and the floors still had visible construction dust/dirt on it. The washer and dryer were definitely untouched. I pointed out the areas to her and asked if they had been cleaned. She said they were cleaned. I had to show her the washer and dryer and the stains on the fridge again. She barely wiped them off and said it was done. I texted Jair to ask him how far away he was, and he first said 30 minutes. Then he said an additional 20 minutes because of traffic. I wanted to let him take a walk through of the space because I did not see a deep clean as promised. The only cleaning I saw was superficial, and none of the areas he quoted me were cleaned at all. I waited almost an hour for him and Jair still didn't show up yet, so I gave a payment check for $270 to the cleaner and called it a night after texting back and forth about his ETA.

I have never felt so shitty after using a service, and the house is probably still in the same condition as before. I felt like it was my fault for expecting a deep clean service to be an actual spotless deep clean. After texting Jair about how disappointed I was, he said he could come back again to clean. I did not want him or his crew coming back again because I just don't trust their work at all at this point. I basically threw my time and money away for nothing. I would not recommend using Carrada's for any type of deep clean services.

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Alma
7 months ago

This cleaning service was amazing! We weren't able to get in with our usual cleaners so we reached out last minute. They accommodated our weekend request, wore masks the entire time, brought their own supplies. The place was SPOTLESS. We just scheduled to use them again!

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Janie
9 months ago

I was in the market for a new cleaning service after my regular cleaners started to go from acceptable to unacceptable. I AM SO GLAD I FOUND CARRADA'S CLEANING SERVICE! They were on-time, courteous, and did an AMAZING service. I have hired them regularly and if you're in the market for a cleaning service – CALL THEM!!

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Robyn
9 months ago

Carrada's cleaning have been cleaning my home for almost a year now. Recently, my toddler made a huge milk spill over our fabric recliner. The day before they arrived, I mentioned the spill. Within no time at all, they cleaned the entire fabric recliner with fabric washer, and vacuum, and there was no smell, or stain. They removed the large stain, and our recliner was like new. Every time they do a beautiful job and they leave my home clean and organized. They go above and beyond when they clean. Even during the social shut down they come to my home, very prepared, with masks, and leave my home in tip top shape. I highly recommend them for any cleaning deep or regular, including carpet and fabric washing!

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Carissa
10 months ago

I hired them to clean my carpet and my apartment, and they did a fantastic job. Very helpful, professional, and courteous service. Price is very reasonable. I don't remember my apartment being as clean ever since I moved in.

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Gordon
10 months ago

Just used their services and with only two people, they did an amazing job. Everything was touched. Being a household with small children, it is very difficult to get into the nooks and crannies, but Carrada's Cleaning definitely took care of those areas. Very reasonably priced and professional, I will be using them again.

I am very happy with their services.

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Carly
11 months ago

Jair and his colleague did a good job at my house. All the surfaces, baseboards were cleaned and I liked the fact that they took their time doing the job instead of trying to stick to the estimated time he had provided during initial consultation. They are reasonably priced compared to other similar services, therefore I recommend them. I will be scheduling them for every 2 week service.

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Sean
1 year ago

There was everything to like about my experience with Jair and Lisa. The response to email was prompt. The quote was reasonable and less than I expected. When their arrive time was delayed, I was notified promptly by text. The cleaning was excellent. Bathroom, kitchen and stove were beautiful. I will definitely hire them again for monthly cleaning because they do a better job than I could. I love the feeling of a clean house!

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Keenan
1 year ago

Great service, left my place very clean and organized. They were in and out very quickly. Respectful and responsive via text.

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Eli
1 year ago

Excellent service. They are very professional, they cleaned my rental apartment with out leaving an inch behind. I totally recommend them for any last minute appointments also. Will be using their service again.

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Maryann
1 year ago

I do not recommend using them. I paid extra to have my laundry done. It was left in my washer and dryer. They finished cleaning, and left. They took pictures and videos of both my home and office, and posted them online without my authorization. I gave them specific directions about the garbage. They did what was convenient for them, and I got a $250 fine from my association. They decided that my shoe boxes were in the way, so they threw them away. They also threw away the authentication cards and receipts that were in them. They shoved my clothes and anything else into my drawers. I texted advising not to cash the check due to the money their negligence and laziness caused me. They cashed it anyway, and refuse to respond. I was patient with them and gave them another chance, which is when they caused me more damage.

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Devon
1 year ago

I called these guys a day before they came the next day on time . Absolutely amazing !!!!! They cleaned everything , even helped with laundry! They were professional and came to work . My house is sparkling, I highly recommend them !!! If I could give 6 stars I would ! Give them a call ! For sure worth it !

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Breanne
1 year ago

They were available on the day I requested. In addition, they came and did such an amazing job to my apartment. Thorough, clean and reasonably priced. I will definitely use them. Great Job Carrada!

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Jack
1 year ago

Jair and Lisa are very thorough. They made sure to clean our house very well. We have had a couple maid services, by far they are the best! I highly recommend them.

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Zackary
1 year ago

Best cleaning service I've had in a long time. From start to finish the owner Jair made me feel safe and gave me a good a price.

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