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never trust them .
them make spam .
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I contacted one of the agent name Karan from sales team all the information was given to us was a total lie.
i requested for international payment gateway and i was given 2 option one was with a regular charge of around 5000 INR and other privilege package was of 35,000 INR in which i get account setup with 15 days However they took almost 40 days to setup account and before paying i clarified how our business works and then they offered the the 3d secure payment gateway and ended up saying that all the card users will receive OTP on their registered mobile number. However instead of OTP it always ended up asking the security questions which our customers ended up setting while activating their net banking and definitely no customers will share those answers because of which we did loose so many sales and half of the payment used to get decline because of not authorised payment as CC Avenue is an unknown gateway in united states.
Later on we did receive one of the dispute from our customers and cc avenue ended up asking us for the id proof of the card users. First of all they clearly informed us while using 3D payment gateways we never receive any dispute which was a another lie.
Then they ended up saying we did receive 5 more dispute which was a another lie as we spoke to our customers and they said they did not file any dispute and when we shared the same info with the CC Avenue team they responded as we being fraud because the IP Traces says we are in Uttrakhand . I don't know how come as we work in Gurgaon and it is a 5 years old organisation and they refunded all the amount we ever earned and charged through their gateway.
From the beginning all they did is to lie. Such a pathetic company and Fraudster company i have ever come across.
I will never ever suggest anyone to use their services and i am filing a complaint to Better Business Bureau as well.
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i hope its good website.
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