Cengage Learning

Cengage needs a lot of work and it sucks for students who have to use it! Here I am trying to take a final and per usual it鈥檚 lagging. It does this all the time. I鈥檓 so ready to be done with this class and hopefully CENGAGE AND SAM as well

I had a helpful lady named Mackenzie. She fixed my problem in no time! Excellent service!

Not user friendaly. Unlimited doesnt wok. I have had to use itt for many classs. Hors of frustration. Waks wasted jusst trying to do basic assigments. Notice all my grammar and spelling errors? That's what it's like using Cengage.

I could make a better website with my brain amputated, and my fingers scattered across the observable universe. Honestly, every single time I use Cengage I wonder why it's allowed in colleges. The website is buggy, the quizzes are low effort, and the courses are either nonsensical, too hard, or just time consuming to the point of madness.

They promised a quizlet subscription but I could not redeem it. I paid $200 for Cengage unlimited.

I have 2 classes on Cengage, Spanish and Calculus. Calculus isn't too bad on here as you can easily use an online calculator to find the answer yourself if you mess up. However, Spanish is an absolute nightmare on Cengage, especially with fill in the blank questions. The questions don't tell you what you got wrong with the fill in the blank questions, only that you got it wrong. To give an example, one sentence I had to write was "Yo voy a comer con mis padres el miercoles a la una de la tarde." I accidentally typed in "o" instead of "a" in una, so I got the answer wrong, and I thought I had conjugated wrong or used the wrong time of day. Nope, I mistyped ONE LETTER, and the program couldn't even tell me that. Not only are the fill in the blank questions way too long, but the instructions are vague as could be, they use the worst examples possible for their questions, and they can't even tell you if you misspelled something by ONE LETTER. If you have a language class on this stupid program, may God save you.

After spending $120+ (I can't recall the exact amount) because it was required for my class I was not able to get into my book since day one. After having my teacher look into it and after she was unable to help me I was cast away on my own to figure the problem out (apparently the link within canvas would connect me properly to Cengage, surprise! it didn't) after sitting on the phone for almost two hours and letting the lady on the phone take control of my laptop she simply said she couldn't figure it out either, she told me she would forward my problem to the Cengage developers and they would send me an email with a resolution to my problem in no more than three days, that was a month and a half ago and Im sure you can guess I never received an email or email conformation to keep me updated with the issue. Still to this day I have not been able to access my online book or any of the learning material that are required, if I didn't buy this from the college bookstore I would have gotten a refund but I simply cannot do that. This has been an absolutely terrible experience and I can promise myself one thing, if I know that a teacher is using this platform or intends to use this platform for teaching class materials I simply will not take that class as because it is that bad. I have stressed over this issue, I have gotten angry with this issue, I have shed real tears of frustration because of this issue and I have yet to find a solution no matter what I do. In my 20 years of living on this earth I have never wasted my money or my time like I have wasted it on Cengage.

Cengage (as bad as Pearson) is a terrible company that sucks up to the broken corrupt educational system that is all lies and no help to society. The system needs to burn and from the ashes rise a new education system that lives on with truth, efficiency, and integrity.

fill in the blanks from mindtap sucks you put it in the right thing it says it's wrong now you got to figure out why this wrong or how is it wrong and even if you put it the literal right answer its mark it as a wrong they should just stop existing

Buggiest piece of s**t program I've ever seen. It amazes me that this was created by a human with an actual brain. F*** Cengage. I despise the fact that this is being required more and more for college courses. If you have any way to avoid it, I suggest you do. This d**n program is guaranteed to make you want to blow your f***ing head off.

Ok the program is trash. I'm in a power point and word class and whatever I do on the test that is the slightest out of order that I didn't mean to do, it says I'm wrong. Not very fair cause now my teacher has to make a Quizizz or change the settings for the stupid thing.

This is just a way for a school to get paid full price for a class and not do anything. I spend more time on the phone with support than I do working on the assignments.

The quiz & test assignments have nothing to with what you read or practice. You can study the online crappy text book, do all the activities, read the flash cards, but when you take the tests you a shocked to find out the test has nothing to do with any of what you have done. Good luck if you have to upload a file before you submit an assignment. Every time you do the system gets hung up and breaks. Then you get to talk to their clueless tech support staff. Stay away from Cengage, that are complete garbage.

Terrible. I signed up to try a 7 day free unlimited trial to see what might help me study for my exam. I got all logged in, my card was charged, and I happened to look at my account and it says cancel within 4 days for a full refund. I thought that might be okay, so I try checking out what they have to offer, and it鈥檚 a frickin鈥?maze. Everything I need is extra, all upgrades, all for more money. The whole website is a money pit and according to the reviews, the material won鈥檛 even help with the exam. I hope I never have to use this company鈥檚 books again. I canceled right away, but of course I will probably have to jump through hoops to get my refund. Study the old fashioned way, notebooks and pens are cheap and do the job.

This is literally the worst piece of dogs*** I've had shoved down my throat by academia. I have TWO CLASSES that use this nightmare of a "textbook", and one of them is assigning so much s*** that I can't work on my other classes. If you force your students to use this f***ing useless "product", I hope you find yourself in an even worse Hell soon after

If I could rate zero-stars, I would.

Other than being hard to use and totally inefficient. I find Cengage to be completely and utterly useless. For the amount of money you have to pay to use Cengage, the actual learning you get out of it is almost non existent, and that's no understatement. The courses are jumbled around and the activities don't even match in the textbook, so you don't actually work on the things that you just read. It does make it super easy for the teacher, everything is graded automatically. If you have a class that uses Cengage, I suggest you try to switch classes and get a better instructor. Any class that relies on Cengage for most of your grades, will be an utter and screwed up "psychological pain-storm". I highly and I mean very highly suggest you use a different platform. For all those who have suffered through Cengage, you have my respects. Cengage is something that no one should go through just to pass a course.

I purchased their subscription after the free trial period and everything was going great. But then a month later, they would ask me to purchase their subscription again even though mine is until few months later. Most of the customer support really didn't know what to do. And yes it is very expensive. Also the courses for the Cengage Mindtap Programming is just horrible. You would type in the code and there would be a check list section that indicate if you done the coding correctly and it is very stressful when they don't tell you what was incorrect. AND even if it was correct and I know it was correct, they kept telling me it was wrong. I don't know if the system is a glitch or not.

Hard to navigate website and extremely expensive. $120 for an access code? Are you serious? that should be a crime.

I wish professors understood how terrible this company is. I have called customer support 12 times now to get a refund on a book that I accidentally purchased, which is on my part. But the first 5 times I called all of them told me the incorrect information and I almost missed the deadline for a refund. I returned the book 3 weeks ago and I still have yet to receive a refund. I called again for the 12th and they finally processed the refund. This company can suck it. Thanks for making me spend $95 TWICE. As an UNEMPLOYED college student.

Bought two ebooks from them. The search function does not work and annotations are messed up. TOTOL RIP OFF

Cengage makes money by gouging struggling college students. They are a multi-billion dollar corporation that has decided to completely disregard any customer service whatsoever, and due to their dominant market share, thousands of college students lose hundreds of dollars every year on their inferior products. It is very disheartening to see a major corporation have such a lack of care about their consumer experience. I implore colleges and universities to cancel their contracts with Cengage Learning immediately.

Have emailed them multiple times for support and have received zero responses. Poor customer service. Not trusted.

Please, professors, don't use this 🙁 For students that have financial issues, it is extremely frustrating to spend even more money… In addition, because it wasn't the professor who created the course, it makes it very confusing to the students. We have to keep talking with the publisher and the professor to solve problems, while we have so many other assignments to do. It is so stressful… I am so against this 🙁

This is the worst product I have experience in a long time. Unbelievably bad customer service. I bought this for my daughter to use in an online class and wish I hadn't just taken the teacher's word for it – he had done no research – and had looked for the book on Amazon. This has been one bad experience after another. They purposely make it hard to get to customer service because I think they hope we will all give up hope while they keep our money. Ridiculous. Do not buy no matter who tells you to. Find some alternative.

I am currently using cengage for a calc course. It is absolutely dreadful. I have taken many math courses online and its always a wonderful experience. This is the first time using the cengage platform. This platform is so confusing, so hard to get around, it freezes and redirects me back to previous pages, and the layout of the homework and examples does not help the learning process at all. Im afraid Ill have to retake this course simply because I spend more time trying to navigate the site than i do on math problems. just dreadful, stay far away from this one.

Worst learning materials. E-books are not available to download as PDF and im forced to read/study on their laggy website! Also their ppt slides are useless and its like they're too lazy to do a decent ppt slides!