Chargeyourcar

Read 4 Reviews of Chargeyourcar to check if it is legit.

Website & Phone:
 http://chargeyourcar.co.uk

Antwan
4 months ago

Gave 1 star as zero isn鈥檛 an option. Only leaving review on here to inform other users as I see they don鈥檛 even respond to these. Customer services seems literally nonexistent. Left same feedback on Twitter as my email bounced back: Tried to charge car in Moreton-in-marsh a few weeks ago, as usual didn鈥檛 work but yesterday a 拢4 charge has appeared on my card. Email bounce back, call when trying to charge wasn鈥檛 answered and yesterday just rang and again. Is CYC still trading?
Have tried in numerous places but failed to either successfully charge my car or contact them. This is the first time they鈥檝e actually charged me for not charging my car though. I鈥檝e now reached the point where I don鈥檛 see the point in having an electric or hybrid car.

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Quentin
5 months ago

Useless. I visited 2 different locations near Lewes, West Sussex, yesterday, with less than 20 miles of range showing, and both were broken/showing a fault/developed a fault once plugged in, repeatedly. Took 10 minutes for "Customer Services" to answer – and they "were unaware and could only call out an engineer", and MY CARD HAS BEEN CHARGED (to which they couldn't do anything "because it doesn't show on their system"). Why doesn't a broken location automatically flag up to them??

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Deanna
9 months ago

Good points are that they are easily contactable by phone and try to help.
But when it came to charging the annual card renewal fee, a pending charge of 拢793 hit my credit card! My credit card company were not particularly interested as I had authorised CYC to charge my card. Eventually the pending charge was corrected to 拢20 and all was well but CYC did not explain how such a substantial unauthorised charge had been attempted saying merely that it had been an administrative error. So be very careful.

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Theodore
1 year ago

Amateur hour comes to e-car charging. Power cuts a speciality.

Successive failures by this company. 拢20 for a card, which on the face of it is good value, 5 chargers within a few miles of my house. None working. One was a test one which worked for a week or so, the other in the Wentworth car park in Hexham, hasn't worked in the seven months since I first told them about it not working.
If you lose your card, just call up, and if you are lucky enough to get through on the phone, you are told you have to buy a whole new card.
Stay well away. Unhelpful company, with no apparent maintenance or repair departments. Very Brexit Britain, fur coat and no knickers….

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