Charmoul

Read 25 Reviews of Charmoul to check if it is legit.

Website & Phone:
 http://charmoul.com

Jonathan
1 year ago

This is not what it looked like. it s a large and barely covers my waist.

Its a sweater and i am NOT returning it to China… I had no idea it came from there .#CM08110780. Refund my money …I'll give it to some 6 year old . It may fit them. I am contacting credit card.

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Josh
1 year ago

Not sure what to do now. Two sweaters are too snug, and another is too baggy and has a soil mark on the front. Fabrics are cheap. Really don't want to spend more money in shipping them back. ??鈥嶁檧锔?

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Patrice
1 year ago

I'm very sorry I didn't read the reviews prior to ordering(so unlike me) but i spent over $130 a week b4 Christmas and haven't rec'd anything. The tracking number is a joke and getting email responses are just a bunch of crap. PLEASE DO NOT ORDER FROM THIS COMPANY.

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Anastasia
1 year ago

i was surprised and scared once i saw all the crap reviews that i wouldnt get my order or it would be different than what was in the photos. maybe im the 'one off' for this but my order was here within two weeks and is exactly like in the photo/description. maybe they have improved after getting so many complaints.

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Ashley
1 year ago

I would give zero stars if I could. They use other pictures from legitimate products and then send you some cheap crappy knock off that doesn鈥檛 look anything like the picture. When you ask for a refund they offer you 15%. Horrible company!! Wish I would have researched more before I ordered.

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Colin
1 year ago

SCAM!! CHEAP CRAP! NOTHONG LIKE PICKS, ALMOST NOTHONG RECIEVED IN 2 MONTHS. WASTE OF MONEY!! POPZORA IS SAME PEOPLE, SAME CRAP!!

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Ginger
1 year ago

Took a long time to receive, and when I did, quality was nothing like the picture
Ordered a witch hat for Halloween, looked like rich wool felt with felted leaves and felted mushrooms
What I received was cheap, thin, limp, scratchy polyester with dollar store artificial 鈥渟ilk鈥?leaves and molded plastic mushrooms. Since return is postage to China that I have to pay for, would cost me more than the refund
I did not even try it on, I gave it to Good Will for kids to play with. Hope it is not toxic

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Kelsey
1 year ago

Items look nothing like the pictures! Waited months for my items to show. There is no way I plan on shipping these items back to China and waiting for my money back. Beware of this site!

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Brennan
1 year ago

I ordered 8 sweaters from this company. The shirts are not sweaters. They are tshirts. One of the shirts sleeves come down to my knees. Another one smelled like gasoline. Its sad that they ship 1 item at a time. I placed my order in October and still have not received them. $118.00 lost. This makes me soooo mad. How people can do this and lay their head down on a pillow at night and go to sleep. No conscious at all. Very disgusted.

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Noel
1 year ago

The item I recieved looks nothing like what I ordered. The color is not the same. I order blue and recieved purple green and yellow. Please see attached images.
Hi Brit,

CM0819537

Sorry that you are not satisfied with the item(s).

Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.

Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: charmoul.compagesreturn-exchange

***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned package without an authorized return address from customer service representatives will not be refunded or exchanged.

Thanks for your patience! Please don麓t hesitate to email us if you have any questions.

Best regards,
Amelia
CHARMOUL
On 3 at 8:53
The item I recieved looks nothing like what I ordered. The color is not the same. I order blue and recieved purple green and yellow. Please see attached images.
201410:958167
Are you kidding me? This was a Christmas gift for someone. You ruined the gift, I lost money and now have to buy a new gift. The item sent was wrong, the color pattern was hideous! So now i am supposed to ship it back so it can take 2 weeks to get to the return center, 1 -2 weeks for you to process the exchange and 2 more weeks to ship it back to me? If you send the correct item know i will be lucky if it gets here in time.
Show quoted text

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India
1 year ago

Yep. It鈥檚 as bad as everyone is saying. Sadly this is not the only name the company uses. I鈥檝e seen similar sites offering unique clothing for cheap – the biggest red flag. I guess I got what I paid for… total garbage.

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Shaina
1 year ago

I wish I had investigated this company before ordering! It is the first time I ordered from an unknown site and it has cost me some hard earned money, They sent products weeks after the event I purchased them for, the quality was cheap, and not as pictured. Forget CS helping. This is a Chinese company that probably makes millions ripping off comsumers. And to think it enriches the owners or bosses while leaving the workers poor. No integrity. Another example of greed and corruption, in my opinion.

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Dion
1 year ago

HORRID.
MISLEADING.
DO NOT BUY FROM THEM!!
WHAT THEY ADVERTISE IS NOT WHAT THEY SEND YOU.

COMPLETE RIP OFF!!! DISAPPOINTED.

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Krystina
1 year ago

I don鈥檛 ever write reviews, but I鈥檓 hoping to help out others so they might not make the mistake a lot of us already have been sucked in to. This place is not a real company and is a 100% sham! BAD quality items! Just slightly looks like the pictures and very cheaply done. Looks like dollar store or worse. I purchased a pair of hand warmers and it was such a joke I actually laughed when I saw them. It鈥檚 a picture of the item advertised and they printed on to some kind of cheap fabric. I couldn鈥檛 believe it! I somehow thought I was protected because I paid through PayPal! Well, since they actually send u something, even though it鈥檚 not what you saw and bought, PayPal won鈥檛 help. So lesson learned! Alway always ALWAYS look for reviews on a company you鈥檝e never bought from before. I consider myself lucky that I only lost about $35 between the two items I bought, one of which I haven鈥檛 even received yet and may never see it, and if I do, I鈥檓 sure it will be just as much of a joke as the first item. BUYER BEWARE!!! This place will take your $$ and you鈥檒l never get a refund. It鈥檚 all from overseas and it should be illegal, but they are making a fortune selling really bad things to hard working people.

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Cecil
1 year ago

Scam company from China! They supposedly canceled my order that had not sent since they can per policy and I got a notice today it鈥檚 till coming! I spent almost 40 bucks shipping back to the PO BOX THEY mailed the items from in California but they really want you to mail it back to China! Nope! It didn鈥檛 come from there so I鈥檓 mailed it back to the P.O. Box! This is some person drop shipping! They are scamming people! The quality of clothing is junk! So poor! I went through PayPal and my bank so now I have disputes! I took pictures of the returns and the rejected packages! I also let them know I am rejecting any packages they send! They don鈥檛 want to pay for customs so it鈥檚 probably gonna stay at the holding facility before making it to China. Not my problem. Hey should be shut down! Scam!!

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Kellie
1 year ago

Deserved 0 stars!!! Terrible experience. Purchased an item 3 months ago, have repeatedly emailed with the reply to ensure my order will soon be on the way…. still waiting… I will never buy from this company again. Completely ripped me off..

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Marquis
1 year ago

As most products from China inferior quality and cheaply made. Online photos are deceptive and do not appropriately represent the quality of the products shipped.

You also have to return items at your own cost so they probably count on folks not wanting that hassle since it鈥檚 so far away to ship merchandise that was supposedly on sale.

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Amber
1 year ago

Don't waste your money. I received 2 of the 4 items I purchased back in August. The quality of the product was very poor and looked nothing like the photos. I ordered my items 3 months ago, and still have not received 2 items. I've been emailing at least twice a month and will receive a reply every once in a while. I asked for a refund and they did not refund me. This website is a scam.

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Paige
1 year ago

Did not receive my order. Suppose to have been in California…thought it would take no time to get the package
Instead it was shipped overseas…BUYER BEWARE

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Edward
1 year ago

Google search ALL online companies before you buy!

I contacted the company immediately after I ordered because I just had a bad feeling about it – I googled info on the company and found out it's another online Chinese "company" with a horrible reputation; you likely won't ever see your order, if you do it's wrong or crap, and there is no-one to contact here in the US, and they do not respond, even if you used PayPal and email through them.

I sent numerous PayPal emails asking for them to contact me, cancel order, etc. They only responded once I opened a complaint through PayPal, and that was just to tell me a $3 item I had ordered was on it's way. They did not address the rest of the items (which cost a lot more), nor did they address the other emails I had sent. As of today, still nothing about the clothes. No response. Nothing. Because they sent the $3 item PayPal had to deny my complaint -! (It has not shown up- tracking info is useless) DO NOT BUY ANYTHING THROUGH THIS COMPANY! Once you pay you will never hear from them again. It has been my experience that this is just another Chinese "company" set up to take American dollars. AVOID! WARNING! AVOID! WARNING!

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Frank
1 year ago

Maybe I'll give them a better rating once I get the items I ordered. Until then, I don't have positive things to say about my experience with Charmoul.
I've resigned myself to the fact that I probably wasted my money and might never see my items. Still, it's an expensive lesson to learn.
Your money and business is better spent somewhere else.

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Craig
1 year ago

I spent over $120 and ordered several items to get free shipping. They only sent me two of the items. And it has been a few months. This is a scam. Do not order from this company

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Troy
1 year ago

I have not recieved my item i ordered,i have been in contact with charmoul,and get an automated email back saying due to large orders it will take a bit longer to send the item,each email i sent i get the same reply,i am fed up.if this company is a scam why is it allowed to advertise on line.and how do i get my money back?

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Corinne
1 year ago

Horrible quality, can鈥檛 contact company for a refund, there [email protected] doesn鈥檛 work! Phone number not in service! Never buy from this site!!!!!!??

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Lillian
1 year ago

SCAM!! SCAM!!
Takes your money and after months of waiting and emailing them they won't refund but have cancelled the order. They keep insisting they have refunded me and to contact my bank but it's all a lie. SCAM stay away!!

Is Charmoul legit or scam? Can I trust Charmoul?

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