Cheaplaptopcompany
Read 100 Reviews of Cheaplaptopcompany to check if it is legit.
Website & Phone:
⇗ http://cheaplaptopcompany.co.uk
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it was what I wanted and I bought
BUT on receipt the DVD drive was broken
THEY ARGUED THAT THEIR description had not referred to a DVD drive and thus too bad
I had to explain that they had sold by the products name and that implied the whole thing
Eventually they agreed to a return
i paid for the return
Eventually, after I chased them, they made the refund
I have yet to be refunded the cost of the return.
Would you do business with such a company ?
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The sent me a laptop which broke two weeks later and as I had given my old one away and was trying to run a business they wouldn't pay for the maintenance I had to get done to fix their problem!!
David replied with this "There is a standard process to repair or replace faulty laptops and we are unable to deviate from this unfortunately.
Perhaps the best way forward would be for you to return that laptop for a refund and source another laptop locally so that you can work today and over the weekend".
How about send out fully working computers!!
DO NOT USE!
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Returned item as not what was advertised, cost 拢13.50 postage and they kept 拢18:90 to put it back on their shelf to sell to another customer. STAY CLEAR OF THIS COMPANY!
I gave it a one star rating as you cannot give zero, even that would have been too good for them.
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Honestly please don't purchase anything from them, they say theres no problem returning items but will make you get tracked delivery to return which cost me 拢20 and they are saying they take 10% for a restocking charge.
Honestly the worst company i've even had the displeasure of dealing with.
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Laptop is sill going strong to date with no problems. Customer dervice was quick and efficient
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Battery is done
Keyboard has faulty buttons
Faulty fan notification is a recurring issue
DON'T DO IT COMPLETE CON.!!!!
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I wish I had seen the other reviews to understand how awful the company is re: "customer service". Save yourself time and hassle by buying elsewhere. I purchased what I believed was a gaming laptop with an expectation for a full HD screen. When it turned out not to have one (confusion which they encourage by never displaying screen resolution in detailed descriptions, I decided to return it for a full refund after zero use. They refused to honour their 14 day 'no quibbles' returns policy and instead, insisted that I send the laptop back to them via recorded delivery at my cost, after which they would charge a 10% 'restocking fee'. I'll never purchase anything else from this company and I'd encourage any prospective buyers to go elsewhere!
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We are in the middle of a world crisis!
They have taken my money, not provided ANY delivery updates despite trying to contact them via phone & email.
All I needed was an eta which they never confirmed despite paying for the express service.
I emailed a week ago to cancel the order with no response!
I wake up this morning to a ring on the doorbell and suddenly the laptop appears!
However, a week ago I tried to cancel the order because they were not replying.
They have suddenly emailed me just now in a threatening manner telling me they will not accept the laptop back under their terms and conditions – despite me copying their t's & c's which clearly state the following:
8.1 If the Customer purchases the Products using the Sellers website or telephone number, the Customer may cancel the Contract for any reason, but no later than 7 workings days after delivery of the Products.
Disgusting service at such a bad time!
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I ordered this laptop on 22.11.2019, as a Christmas present for my daughter. She had about two weeks use out of it before it developed a fault.
I contacted the company and was given return details. The company's website states that returns will be processed within two weeks.
They have now had the laptop for five weeks now. The level of communication from the company has been very unsatisfactory, I have been provided with no progress updates, and any replies to my emails have been unhelpful; I was informed that the laptop will be back with me 'sometime next week' on 24.01.2020, and they have now stopped replying to my emails. I have also just been informed that my purchase was not covered by Paypal Buyer Protection either, so now I'm $249 down and I don't even have a broken laptop to show for it.
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The bad points:
Laptop was very dirty, not even been cleaned let alone refurbished.
Display screen had many faults, flickering,black vertical lines during boot-up, yellow shadow/outline on any white images.
No webcam although advert said it would have one.
Something loose (as screw or something) rattling inside the laptop.
Microsoft Office not supplied although paid for.
The good points:
Laptop arrived in super quick time.
Called Support and explained the issues.
Support offered to send me a replacement laptop and MS Office 'key'
"No thanks, i'll have a full refund under the 14 day no quibble".
Received an e-mail within 5 minutes with a prepaid return label.
on-line tracking of parcel all the way to destination.
Full refund received within 7 days.
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Laptop took an age to arrive and when it did was incorrect specification.
Tried to use but had an end of life battery which continually shut down the machine ; service tag indicates it was originally registered in Sweden,
Had to return and DID receive a full refund but the delay, e-mail only communication etc was a great sense of frustration.
Hurt me and my business . avoid.
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I knew I was sunk then as he clearly hadn鈥檛 got product I purchased and was playing for time. (Most likely he went looking in the nearest skip) The website was a giveaway in hindsight that there is always only one product remaining. It鈥檚 the act now or miss deal strategy. This guy James 鈥淎KA Hafeez Ahmed鈥?is good and knows how to push sales over the line. Take my advice, for another 拢50 you would buy a brand new laptop in a sale rather than the clapped junk these guys advertise.
You also get the following pop-up advert 鈥淕et a 拢10 discount on your next order today…Please Enter your email to get your discount code now.鈥?Yes I fell for this too and got a further 拢10 off the sales price of junk laptop. You want to trust what you see in front of you however the old saying is true, 鈥渋f it seems too good to be true it usually is! These guys don鈥檛 respond to e-mails except it relates to a sale! When you take the bait you are sunk! I reckon this company in its various reincarnations is making a small fortune. Trading Standards, PapPal, your Bank, Ombudsman and Solicitor are a waste of time for recourse. The only way to hurt these scammers is to notify HMRC which I have done. They fear HMRC as they can actually take money off them.
Thanks to Sarah who noted on 23/10/17
鈥淛ames who emails is actually Hafeez Ahmed and the business is registered at: Greengate Business Centre, 2 Greengate Street, Oldham, OL4 1FN. According to their tax return this year, he earns less than 拢100 and is exempt from tax. Strange because my laptop cost 拢275 – I say my – it didn't actually get delivered! 23/10/17鈥?br />
Don鈥檛 have anything to do with lining pockets of James AKA Hafeez Ahmed and purchasing from this SCAM outfit. Furthermore I would also fear these guys have the potential to put malignant software on these machines given their trustworthiness. Now imagine accessing your bank account using a laptop supplied by James AKA Hafeez Ahmed!!!
They create a fraudulent delivery references with a legitimate delivery company. When you input the reference all you get is no information available. After a week went by I contacted the delivery company and they confirmed a delivery reference had been created but no package was ever delivered to them. Another way James has of dragging things out and giving impression something is on its way.
After contacting these Cheap Laptop Company to cancel my order and demand full refund I received no response. I contacted PayPal who I must say were very helpful. They raised a dispute and have given company deadline to respond. I am awaiting on the outcome at present. Under no circumstances deal with this company as they are complete fraudsters. My mission is to teach James 鈥淎KA Hafeez Ahmed鈥?a very expensive lesson for being so dishonest. HMRC will be onto him for VAT and tax evasion. I have already had discussions with HMRC and they were delighted with information given prominence of this company online. I am also in process of highlighting this company to the Irish Revenue Commissioners as they have an Irish address linked to their Scam Website. Watch this space!
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