Computer Alliance
Read 8 Reviews of Computer Alliance to check if it is legit.
Website & Phone: ⚑
Logan Road 1517
Mount Gravatt
4122
Australia
⇗ http://computeralliance.com.au
I wanted to check the process as I handed the card in to be tested even though as I had told them the card was functioning and would show no fault if tested, so I called up to be spoken to in an abrupt and very rude manner on the phone, so then went back in as didnt appreciate the way I had been spoken to, the same person came out to talk and yelled at me! Then told us that he doesn't care what the ACCC says as their rules superceded this and if they can't find a fault we'd be charged $50 and couldn't give a refund as what are they going to do with a faulty card!
Only by sending a ACCC complaint letter did I get action and a full refund. If this had gone differently I would of spent the extra money in store to exchange for a 2070 super, instead now I am going elsewhere to buy and advising all my IT contacts not to shop here.
,
I was a little hesitant at first, as my purchase was quite expensive. And to be honest I didn't know too much about the company. But on viewing there website I saw that they accept PayPal which gave me confidence in there service. And the price they were charging was a lot cheaper than there competitors.
So I went ahead and gave them a try. I am so glad I did.
I was so impressed with them. Right from the get go, they did everything so perfectly. I made the purchase and they had my tablet packaged and shipped really promptly. They kept me up to date via email through the whole process. Provided tracking details , kept me informed and really showed a high level of customer care. I was so impressed them. I was also able call the store directly with a query. That actually was amazing because you just can't do that with the big stores these days who use Ai bots. That was a big plus.
The artists tablet arrived today safely. My son is so happy as it has arrived before his birthday.
Can't recommend enough!
Thanks guys, Very happy customer.
,
1st trip 20/5/2020 pick up monitor I purchased – found issue with monitor Dead on Arrival (DOA)
2nd trip 21/5/2020 for their CA techs to assess
3rd trip 25/5/2020 CA techs were able to replicate issue and I requested replacement, picked up monitor and returned home to find the same issue.
I contacted service support – they said it was a new monitor and it was for me to return and get a refund..
Each trip to and from is 40 minutes, takes me away from my job, takes my time and petrol. also mentally drains..
They offered a refund and an Australian Post barcode for me to print and return the monitor..
,
Cheaper than all other competitors and super fast delivery… You are my new PC parts place. Thank you!
,
,
,
and it has lines on screen. I asked for exchange to Computer Alliance but they ask me to contact Wacom company myself. If the product is under one year the shop suppose deal with me. Now I need to drive 5 hours to sydney..
People think they are good because of fast shiping or slight lower price but once your product has problem they won't do anything.
,
Nice showroom.
My go-to computer parts shop – definitely recommend to anyone.
Is Computer Alliance legit or scam? Can I trust Computer Alliance?
Our user(s) provided the above reviews and comments against Computer Alliance, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Computer Alliance reviews at any cost.