Conga

Read 100 Reviews of Conga to check if it is legit.

Website & Phone: 7403 Church Ranch Boulevard Westminster 80021 United States
(303)465-1616
 http://conga.com/workflow-automation-software?utm_medium=review&utm_source=trust-pilot&utm_campaign=conga&utm_content=profile-page

Grace
1 year ago

READ BEFORE SIGNING

I have used just about all of the Conga products for the past few years. The tech was very good back when I first signed up but now has much more competition from others on the exchange. My main reason for the one star is I tried to change my number of licenses this year within the allotted time and was scuffed off. I spoke with the territory manager earlier in the year about my use case and she said she would get back to me on anything and everything Conga might be able to provide. (I never heard back from her) I made an appointment with my rep in Novemeber and no one ever joined my call. Then conga sends me an invoice for a bunch of licenses that I don't use. When I said I need to change a few around they told me it could not be done and that I have to pay for products I have no use for. Keep in mind that I am not trying to lower my overall expense…I am happy to pay whatever I was already paying. I just want to change Conga Composer to Collaborate since I no longer use Composer. The overall way that this company treats you is unbelievably poor.
Panda Docs is a less expensive proposal software than collaborate and DaDa Docs and Airslate in my experience is great for document generation. I can't imagine being treated with less concern from a company. Generally, my experience with anything on the SF exchange is perfect. I understand I have a small business and my company's contribution to Conga's bottom line is most likely a rounding error in their eyes but I still think this was handled poorly.

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Angelo
1 year ago

Not only is the product exactly what we need, but the customer service and assistance we have received from the Conga team has been excellent. They are always willing and able to troubleshoot issues with you. Honestly, I have had some of the best customer service experiences with Conga that I've had with any of my salesforce vendors.

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Brock
1 year ago

Awesome product

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Kelsey
1 year ago

Love the ease of use and set up!

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Charlene
1 year ago

i have a question they try to answered but they cant
thanks

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Deon
2 years ago

We were initially extremely disappointed with this company's approach to customer service. Once we realized that we were not using this product we tried to cancel the contract. We had unfortunately just renewed (in error – internal communications problem) and despite the fact that they could see that we never used the product and understood that we had made a mistake in renewing they initially refused to concede any refund on our contract.

Fortunately, this was eventually reviewed by senior management and they decided to compromise on their initial position. We would have preferred a full refund given that we did not use the product but at this stage, we are happy to have received a partial refund and move on. We would consider this product in the future.

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Roland
2 years ago

Conga provide the tools needed to quickly and efficiently produce branded, standardised documents from my Salesforce data. The button parameters available let me choose if my Salesforce users should have to choose a template, who to send it to/where to save it, what format it should be produced in etc, or whether I want to pre-set all these things so all the user needs to is press a button; further to this, I can use workflow to negate my user pressing a button at all, rather run Conga from a field state change instead.
Conga also have an excellent Support team. If you can't find what you need in their documentation, fire an email to the team and they respond very quickly, with what you need plus contextual examples of usage.

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Riley
2 years ago

Not only is the product exactly what we need, but the customer service and assistance we have received from the Conga team has been excellent. They are always willing and able to troubleshoot issues with you. Honestly, I have had some of the best customer service experiences with Conga that I've had with any of my salesforce vendors.

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Grant
2 years ago

Great product, but there is a learning curve.

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Dominique
2 years ago

Excellent product and excellent support! We鈥檝e built some pretty awesome solutions with Conga!

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Bryan
2 years ago

Conga composer was great. It鈥檚 ability to integrate salesforce data into our PDFs is fantastic!

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Latrice
2 years ago

Sales, implementation and support teams have been amazing! Conga events @ Dreamforce 2018 were fabulous! Thank you Conga!!

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Christine
2 years ago

We have had a relationship with Conga for over 8 years. Their customer service has been outstanding. Always willing to help us when we need it.

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Lyndsay
2 years ago

Great product!

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Tiana
2 years ago

Conga has enabled easy dynamic document generation with lots of customizability.

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Joelle
2 years ago

I truly enjoy using the Conga composer app. It鈥檚 so easy to use and incredibly valuable.

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Giovanni
2 years ago

Conga is absolutely the easiest way to get to document generation in Salesforce.

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Jacob
2 years ago

Very supportive and kind.

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Deborah
2 years ago

Conga鈥檚 support is best in class. They are friendly and patient. As a non-profit we need all the help we can get. The solutions allow us to do more with less and provide a better donor experience.

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Charlene
2 years ago

Conga is a powerful tool pulling Salesforce data that I wish I was using more of!!! Simple to use and a great community.

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Arlene
2 years ago

Conga is a great document merge tool

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Rodney
2 years ago

Love Conga! Always a treat!

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Alonzo
2 years ago

Conga provides an excellent way to streamline more business processes then you will have thought of when initially implement the tool.

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Ethan
2 years ago

Great App to use on Salesforce

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Christy
2 years ago

Conga has been incredibly helpful and supportive during our evaluation and implementation process, and they continue to push new developments to cover more of our needs.

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