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Something James was particularly good at (and I totally underestimated!) was dealing with my neighbours and management company, he is very diplomatic and understanding but keeps the project timeline at the front of his mind. He came up with good ideas to keep all parties fairly happy (let鈥檚 face it other peoples extensions are a nuisance! And on a big project like mine there will be some stressful periods of time, it is inevitable). I was glad he managed those relationships for me- in fact my neighbours are hoping to use him for a job on their home!