Connections

Read 100 Reviews of Connections to check if it is legit.

Website & Phone: Luchthavenlaan 10 Vilvoorde 1800 Belgium
 http://connections.be/

Helen
7 months ago

It is impossible to get a straight answer from the FAQ section of the Connections website so you鈥檙e forced to make a phone call. You are then on hold forever while you are reminded that you are paying 0.30 per minute in an effort to reach an agent. Sending an email doesn鈥檛 help because you don鈥檛 get an answer. Disaster!

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Jerome
11 months ago

Very poor service. A canceled flight was not compensated. Even after 15 months of waiting and emailing for more information. I ask no more than what I am entitled to under EU legislation.

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Evelyn
11 months ago

Very efficient and helpful!

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Teri
11 months ago

De booking verliep vlot

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Joel
1 year ago

Zeer professioneel, to the point, en hulpvaardig

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Felicia
1 year ago

BTS service impeccable

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Felicia
1 year ago

Philippe Smolders is the best travel agent I've ever used. He is very knowledgeable kind patient and professional.

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Gilberto
1 year ago

So bad experience

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Nadia
1 year ago

Everything went well, except for the fact that I had to call Connections Six days later to finally get my booking confirmation with itinerary

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Abbey
1 year ago

EXCELLENT SERVICE, STAFF ARE VERY POLITE AND PATIENT.
AND KNOW WHAT THEY ARE DOING.

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Nancy
1 year ago

Hello, the extra administration fare (20 euro) is mentioned in the last step in the booking procedure. I think it would be better to show it in the beginning. Now it is a little disappointing to pay 20 euro extra at the very end.

I also booked 3 times a different flight within 10 months. I think that you should build in some discount regulations for frequent travelers.
For the rest, everything very nice and ok.
Many thanks.
Steven

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Jillian
1 year ago

Service excellent de Mr Mecit Kinik
Shop Manager Connections Bruxelles

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Tiana
1 year ago

A friendly and to the point approach.

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Isabel
1 year ago

The applications get wrong the persons, personally I had to change a flight back, because when I just paid the flight T7D4FG, the application change the year back. I was obliged to change the flight myself and they charge me two times the dossier, I paid a more of
48.12 euros for a thing that I didn't do. This is a good experience to flight with the cheap flights that rob people. I advise you connections NEVER AGAIN, they are scammers.

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Arturo
1 year ago

Connections Woluwe st Pierre

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Melissa
1 year ago

service aimable et efficace.
Un grand merci

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Brandon
1 year ago

So far so good ?

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Shayla
1 year ago

Informations claires, rien a dire.

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Roderick
1 year ago

Super service !

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Floyd
1 year ago

DEAR BOARD OF DIRECTORS,
AFTER ALMOST 3 MONTHS, I AM STILL WAITING FOR MY TICKET REFUND AND ALL DESPITE SENDING FEW EMAILS???

CONNECTIONS NEVER CARES FOR AFTER SALES CUSTOMER SERVICE AFTER THEY SELL THE TICKET. YOU MUST MAKE THEM FOLLOW UP OTHERWISE THEY WOULD NEVER CONTACT YOU? VERY SAD. ?

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Larissa
1 year ago

I鈥檝e always really much appreciated the service Connections offered for each of my bookings.
However, this time I was really disappointed:
1. I was not able to book Emirates flights directly from the Connections website. Always got the error message that the price changed but after refreshing the error was triggered each time and that over multiple days.
2. I used the services of the call centre to book a flight. After discussing by call with one of your employees, I was sent a couple of flight propositions. I requested the booking of one of the proposals and included a screenshot of the exact flight to ensure there was no ambiguity on the flight to book. Unfortunately, even with the screenshot, the wrong flight was booked. I could only react later that day as I was busy working. When I asked to change the flight I was answered that this was only possible if I paid 200鈧?extra. Offering me to pay to correct Connections error is simply inadmissible. Disappointed.

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Alecia
1 year ago

Excellent support et propositions faites

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Toni
1 year ago

The overall experience for booking a journey is good but the prices are not clear.
As a customer is important to know what the exact total price is of the journey.
More and more flights that are suggested are for travel with only carry-on luggage for reason to be able to offer flights for a competetive price.
However its very unclear what extra check-inn lugage wil cost.
For my trip (roundtrip brussel-Manilla, 2 adults, economy class) costing about 1600 euro (taxes en fees included) the extra cost for 2 pieces of extra luggage (1 piece (23kg)/person) is around 500 euro extra cost.
Thats 30% of the price of the roundtrip. Like this a flight with a good price turns out to be a expensive flight.
In my opinion when customers or booking they should be warned en better informed of the cost of extra luggage.

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Cherie
1 year ago

Very efficient booking procedure.

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Diana
1 year ago

Facile a un prix correct

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