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4 months ago

We were with Connexus for 4 years left their services due to what we believe to be a very poor judgement call and mismanagement of our key business services.
Connexus raised a cease order on the dedicated lease line to our business without our permission or knowledge and due to communication issues with their 3rd party this resulted in a complete loss of our service. Phones and internet. They were quick to get a temporary back up solution of fibre broadband, but it took a number of weeks for them to identify the cause and inform us of their mistake. The compensation offered was in no way satisfactory. I would be extremely cautious using this company, very unprofessional.

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