Conrad.be

Read 27 Reviews of Conrad.be to check if it is legit.

Website & Phone: Postbus 56 Mortsel 2640 Belgium
http://www.conrad.be/contact
 http://conrad.be

Yesenia
8 months ago

I placed an order on the 23/05/2020 with 3 items,
The cheapest Item 鈧?2.08 was delivered in a few days.
One other at the price of 鈧?25,99 that would be delivered next week…
as indicated on there webpage.
And the last one that needed to wait for 3 weeks as indicated. And fine could live with this.
After my order was done I could see my 3 products under my products.
The day after only on Item could be followed up.
NO Other indication of my purchased Items could be followed up.
When calling there support for this, (all friendly, nothing to say) they tolled me this is a bug but let me know that the 2e item will be delivered soon (next week.).
This next week is now, and no mail, no follow up in my items….
Again I called them, different story now, the second Item will be in there stocks again around the 15/06… I could not believe my ears…
On there site it said twice that this item was in stock. So I suspected it would arrive. But now the waiting time on the site is 3weeks on there site???
What kind of fraud is this? Selling a product that says in stock and than 2weeks later it says you still have to wait for 2 weeks???
If I would have known this before I would have preferred to pay 10鈧?more but be sure that my product would have been delivered.
The best part is that the 3th product that I needed to wait for 3 weeks… they tolled me it would be send on the 8/06, that is even earlier that the one that was in stock?!
I thought I should share this, so you think twice before you order with Conrad.be
Kind regards
Marc

Update 10-06-2020
I think it's time for an update.
I'm of the opinion that Conrad has a lot of improvement to make, before being a TOP company on Web Shop sales. Not disappointing customers.

Let me explain.
After my previous (6days ago) writing, Conrad replied on this experience to contact them.
So I did, and gave all info.
I have to admit that suddenly this person made it move forward. And yes today I received the Second Item. Thank you.
However at the same time the promises that the 3th Item will be in there stock on the 08-06-2020 and would be send has never got an update until today.
With sadness I received a mail explaining me that they ask the provider of a delivery date and that it will be available in week 26 2020. Not even a date…. when checking the 26th week it is the week of 22-06-2020 this means again 2 weeks later as they previously explained me. Remember it would have been the 08-06-2020.
I took a printscreen of the 3th item on there webpage shop 2 or 3 days ago saying "available 29 peaces" of this item…. and today I did a refresh. I don't have to explain you… but for those who want… Undeliverable..

I'm again very disapointed…. Instead of 3weeks it is becoming 5 and maybe 6….
For this I lower my rate… to 1

Kind regards
Marc

So ag

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Victor
1 year ago

very bad experience with Conrad.be

when you call their customer service desk they just state we don't know as we await feedback from Conrad in Germany and customer rep states: "we look forward to receive your claim"

never experienced such a bad customer service

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Luis
1 year ago

Nothing to say, just perfect

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Henry
2 years ago

As always, good quality of services and fast delivery. I buy from Conrad since 2014 and they never dissapointed me. Thank you guys!

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Laura
2 years ago

Ordered something that was in stock and would be delivered in 2-3 days. After >1 week still not received anything. But hey, that can happen so I contact them through the site.
Again 1 week later still no reaction. So I decide to call them: this is a paid service of 0,30 EUR/minute. For 28 minutes (!!) I receive the message "you are the next in line". Before I gave up they scammed me for an additional 8,40 EUR.
Plan C: posted a raving review on trustpilot. Suddenly they are able to reply within the hour, I kid you not. Their answer is a different email address. Mailed that address but as you can guess by now: 1 week later still no reply.
Bottom line: a site to be avoided at all costs!!

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Cassie
2 years ago

Dishonest company. Does not deliver, and refuses to follow-up on emails.
They have been postponing delivery for several months, and now it is no longer possible to reclaim the transaction from the credit card company.

Update. After their comment below asking for information, and the requested details sent to them, I still received no follow-up.

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Orlando
2 years ago

was rap en goed

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Courtney
2 years ago

DE! referentie naar online shoppen toe MOET Conrad zijn!

Until now unbeatable!

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Ruben
2 years ago

the best european site for spare parts in electronic

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Esteban
3 years ago

OK, but Voltcraft testleads needed some cutting before they could be used

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Sonya
3 years ago

My first experience with CONRAD was very positive :

– Large choice of products
– Best price
– Various payment formulas
– Free & Fast delivery (on next day)

Recommended

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Chasity
3 years ago

Conrad is a very good company and I trust them very much.
They are very concerned by their job to bring the total satisfaction to their customers.

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Christy
3 years ago

I received what I ordered, but feel lucky about this. I wish you would use also an international language – French or English or even German. I am from Denmark but do not speak other small languages like Flamish or Dutch.

Things arrived well and in time.

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Rachael
3 years ago

Quick delivery and wide choice of items are in stock. Excellent value!

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Sofia
3 years ago

Everything perfect as described. Fast service!

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Esteban
3 years ago

Perfect. Levering in 2 dagen.

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Shameka
3 years ago

good material, quick service, fast delivery

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Vincent
3 years ago

Great services
Lots of choices. Veryfast sending and very well packed. Will buy again here.

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Janette
3 years ago

Waaron u website niet tweetalige is? of een link naar de website Conrad.fr om te bestelen?

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Christi
3 years ago

Conrad is one big and powerful company. So far, I am very pleased with all the products that are worth the money. For now, I grade 4 stars, but if they go on like this then there will be more stars.
……………..
Conrad is een groot en krachtig bedrijf. Tot nu toe ben ik erg blij met alle producten die het geld waard zijn. Voor nu krijg ik 4 sterren, maar als ze zo doorgaan, dan zullen er meer sterren zijn.

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Frances
4 years ago

The service was flawless. My order was delivered according to schedule and adequately packaged.

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Darcy
4 years ago

Perfect parts delivered in time in perfect condition .

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Anna
6 years ago

Affordable and quick

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Demarcus
6 years ago

I have now placed quite a few orders with Conrad and have experience of their order, delivery and returns service. Delivery time is generally better than promised; the quality of the goods delivered is good and the price is right. Even when I returned some articles because my wife thought them too bulky, the return was handled efficiently and my payment refunded promptly. The only small criticism I might have concerns the handling of VAT: when placing and paying for orders, VAT is charged – but if the order is from a company with registered VAT number, the final invoice is without VAT, with the VAT amount being marked as due to be paid directly by the customer. The VAT that has been prepaid to Conrad is promptly returned so there is no major problem, but this practice does result in some bookkeeping confusion, with extra administrative overhead as a result.

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Noelle
6 years ago

ok———————-

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