Convergys
Read 9 Reviews of Convergys to check if it is legit.
Website & Phone:
⇗ http://convergys.com
hr managers are thieves
Mrs Maha and Mr shehab
Stream ? Convergys ? Concentrix
evry 2 years changing name as they are black listed by egyptians people as worst environment place to work
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Boundaries are limited as not fir but for new employees & need to fight with them even for transport & a person working over here more than a year is still a new employee.
No system at all for working, no management, poor managerial skills, needs to talk alot but I know there is no use of it.
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Their 'About us' section on their website is fantastic – "Convergys is a people business. We are driven by a team of more than 130,000 employees, each with a story to tell. We embrace our diversity, and recognize that our differences strengthen us as a company and as a service provider."
It filled me with all kinds of trust and excitement to be working with them. So as a start-up company I felt that my investment, to run a lead generation campaign, would be in great hands. Until I started receiving the data from them, that they apparently verify. Their UK Prize website is where all the leads are supposedly coming from but it was clear straight away that instead of receiving qualified leads, I was being given data from unsuspecting individuals. The phone calls that I then had with the individuals ranged from irate (because I had their contact info) to down right threatening! These were NOT qualified leads.
I persevered for months from October through December believing what my account manager was telling me and the quality getting better. It never did. So in the New Year I decided enough was enough. I contacted my account manager on 19th January to raise an official complaint and ask for a refund. Eventually I received my money back but not for several months and without chasing time and time again!
I am really disappointed and let down. I hope that by sharing my experience other client's may come forward and share their experiences also. Surely this has happened before!
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