Website & Phone:
1 month ago
Amazing product and company!!! I placed my order via email as I'm in the United States and they were so professional and caring. My order was caught up in the delays with shipping due to Covid and Mary was so helpful in watching the tracking and keeping in touch with me to keep me updated. Everything arrived in perfect condition and made for some very happy customers! Coole Swan is the absolute best Irish Cream out there!!!
3 months ago
My order arrived damaged so I emailed Coole Swan to let them know. The response was personal, friendly and professional. Absolutely no question, a replacement was sent next day. What I really liked about this was that I was asked whether the issue was their fault in packing or the courier handling. No corporate BS, no 'we can't possibly be wrong'. Very refreshing to deal with such a company and I wish more companies were run like this … life would be so much better for everyone …
1 year ago
A great product, matched by outstanding and friendly customer service. If only all companies were like this, the world would be a happier place.