Website & Phone:
On opening the email I found myself watching a long video in which the presenter and several clients (obviously actors) explained how easy it was to make a lot of money using the software perfected by them. The presenter added he was giving it away free of cost and wanted only $77 for 24×7 technical support. He also added that he would fly any unsuccessful clients to Seattle at his expense to fix things to ensure they earned money as he had mentioned earlier. The video was all hype and promised the moon and a fortune to be made on the Internet with little or no knowledge of the computer.
I admit I was gullible, but I wanted to check it out as it involved paying only $79 for 24×7 technical support.
I therefore clicked on the video and found myself staring at a simple registration form that had sparse details except for my name, billing address and details of my credit card.
Since the video clearly stated the software is free and an amount of &79 was for technical support I was ready to take a chance. I also noticed there was no column or space to tick showing my acceptance of their terms and conditions.
When I furnished the details of my credit card, I was shocked to see I was charged $179.45 against $79 for technical support.
After three days I was provided a domain name and instructions how to paste advertisements in the blog. I complained online and by telephone about the excess money charged and demanded refund of the excess money. They informed me the company policy did not permit any refunds and I would not be charged for renewal after a year.
The instructions provided also were sketchy and did not work out as they said.
My repeated requests for refund of the excess yielded no results, not even a reply.
The site indulging in this scam is www.coolhandle.com.
I need help to recover the excess money they charged i.e. $100.