CoolSnow

Read 17 Reviews of CoolSnow to check if it is legit.

Website & Phone:
 http://coolsnow.dk

Shane
2 weeks ago

Worst company. Promised to deliver a Paddleboard before Christmas and didn't. Christmas ruined for my son as it was his present. The order took so long to arrive that by the time it was ready we had left the EU and I would have been charged an extra 拢67 by Customs and Excise. Emailed and said I didn't want it but they sent anyway. So I refused to sign for it and now they want to charge me for the shipping! The fault was entirely on their side. They took my money in early December – lied in an email that the product had already been sent when in fact it was just a card saying they hoped I would enjoy the paddle board when it arrived! If I could give zero stars I would. What an unpleasant experience. They also use a co.uk address – very misleading as they are not in the UK and they do not inform on their website (I just checked again) that there will now be extra customs charges. Avoid at all costs.

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Lizette
4 weeks ago

I made the huge mistake of buying from them. It was a terrible experience in all the possible ways.

Delayed delivery and terrible customer service. Besides, they sent the wrong life vest size and would not take responsibility for it, so I had to pay to return it, which was of course pricey, due to the size of the package.

Shady business, I would NEVER recommend buying from them.

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Larry
2 months ago

Scam. Plain and simple. Same as perfectjeans. i am getting spammessages to my phone since i demanded to be removed from their mailinglist. i never even bought something from coolsnow. seem to be two scams lead by the same guy/guys.

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Don
7 months ago

I returned an item to the seller in February. I have chased for a refund since then. I have even provided the Seller with a receipt as proof of delivery to the seller. The seller still has not confirmed receipt of the item and refuses to provide me with a full refund. I would not recommend buying from this company.

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Tiffanie
10 months ago

I returned an item to the seller but have received no confirmation that they have received the return or refund and the company have not replied to my emails requesting an update. I would not recommend buying from this company.

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Latrice
11 months ago

Do not recommend these goggles – very bad quality!! I wore my goggles for one day and only by putting them on my helmet and pulling them down again during the day, they had big scratches in the silver lining which is ridiculous. I have worn my old goggles for 5 years and have not got one scratch on it as deep as these ones. The company is refusing to take them back or fix them after using them for one day !!! Ridiculous customer service

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Toni
11 months ago

I have ordered goggles for my daughter. They took the payment and I got a confirmation email that my parcel will arrive up to 2-3 workings days . It is already 8 working days . No respond . I contacted them on the email they provided and Mail delivery subsystem sent me an email that the email doesn鈥檛 exist?!?! Looks like we won鈥檛 have the parcel on time or we might not have it at all . Super bad customer services. I shouldn鈥檛 order from them . They look super scam .

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Israel
1 year ago

They did not bother to test the goggles prior to launch. There is no proper cut-out for the nose on the goggles… As the goggles are quite high and wide, a reaction force between the helmet and goggles will push the goggles down on your nose. This will make all the pull from the elastic band go directly to pinch your nose, & preventivt you from breathing properly. Took me 30 minutes with a Medical zissor to scope out space 4 my rhinal鈥?stay away from this..

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Dana
1 year ago

Is this a scam? You have taken my money and provided no confirmation email and do not answer the customer service phone number?

Clearly the goggles are not going to arrive before I go skiing on the weekend. You must reply to my emails or I will be taking measures.

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Christin
1 year ago

Ordered at 6th of januari. Received nothing, only paid money.

Already send an e-mail, but got no reply

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Beatrice
1 year ago

Very happy with my product & came on time from Denmark. Perfect, thank you.

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Darius
1 year ago

great looking goggles. great price/quality ratio.
customer service is great. fast delivery.

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Kristian
1 year ago

Easy shopping, quick delivery, loved

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Jennifer
1 year ago

This is an excellent company who are easy to deal with and very efficient. Speedy, track able delivery. I will certainly use CoolSnow again.

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Araceli
1 year ago

Bought a pair of goggles after seeing an ad on Facebook. Received item within a couple of days. Excellent packaging and very happy with purchase.

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Cameron
1 year ago

Fin service hurtil levering

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Kristina
1 year ago

Tak for god service!
levering inden for 24 timer p氓 et par spr酶de goggles!

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