Corolla Classic Vacations

Read 65 Reviews of Corolla Classic Vacations to check if it is legit.

Website & Phone: Ocean Trail 1196 Corolla 27927 United States
 http://corollaclassicvacations.com

Herbert
6 months ago

We have been going to Corolla Light for the past 20 years. We recently stayed at Whispering Pines 9 and were very disappointed. Stove wasn鈥檛 properly cleaned and caught on fire. 1980s refrigerator took 3 days to make ice and cool below 40 degrees and that was after the technician hard reset it. Hot tub never worked for the whole week. Property abuts route 12 and it is the only house that the trees either died or were cut down. The only positive of the house it came with a beach storage locker, which was needed as it is far from the beach.

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Alonzo
7 months ago

We booked a house in January 2020 for a wedding which was to take place in May, 2020. This of course was before the outbreak of COVID 19. We placed the customary deposit on the rental and did not purchase the insurance. Access to the area where the house was located was reopened the same week we had booked. We requested a refund due to the circumstances – COVID, seniors, quarantine requirements, etc. Not to mention the short notice of the availabilty. I think due to the unusual circumstances, a refund of our deposit would have been reasonable.

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Ricardo
7 months ago

We booked one of their vacation rental homes through an external booking site, provided payment information for the rental and signed all documents for the rental. We were contacted several weeks later and told payment was due. We informed them that payment information was given to the external booking site upon renting the property. One of their agents admitted she knew nothing about how this worked and would call us back if they needed additional payment information. A week later, we received a voicemail stating our rental was canceled for non payment. There was no opportunity to make a payment or attempt to reach us as promised previously prior to canceling our booking. We attempted to reach out to them to correct this mistake, however they had already released the property for rebooking and it was rented to another family. The staff at Corolla Vacations took no responsibility for what had happened and offered no resolution. This was not handled professionally, and we highly recommend looking elsewhere when booking a vacation.

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James
1 year ago

We rented a house this past weekend and it was not very clean. Also, the heat stopped working in part of the house. We reported the heat immediately because it was a priority. Carolla Classic Vacations said an HVAC vendor would be out that day, but no one ever came. We called and the Service Manager stated the work order was submitted to HVAC vendor electronically but admitted they do not follow up to see if vendor received work order or addressed the issue. We spent two out of three nights with no heat in part of the house. We also informed the Service Manager of the uncleanliness. She asked me to text her photos. I sent her many and she said she would get back to us on the issue. It's been two days and haven't heard from anyone. I spent many years in real estate management and, in my opinion, this would not be a company that I'd allow to manage my home/investment. From a customer service standpoint, they would likely avoid negative reviews by being responsive to customers and following up when they say they will. Also, the roof looks like it had been recently re-shingled and we found more than 20 nails on and around the driveway. There were also shingles with nails laying around the property. We shouldn't spend part of a long weekend cleaning up so the premises are safe and santitized.

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Joanne
2 years ago

Corolla Classic Vacations is the third rental company I have used in Corolla over the past 12 years, and it is by far the best!
Whether by phone, email or in person, the personnel are always efficient and attentive. Any issues encountered with the houses I have rented have always been addressed immediately and to my satisfaction.

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Rhonda
2 years ago

Our Thanksgiving Week rental was as though we were left to fen for ourselves as NO ONE at the agency answered the phone or returned our recorded messages. A plugged drain in the master bedroom shower made its use impossible, added to several light fixtures requiring bulbs, and more!
I will not recommend your agency as it is now March and this is the first time you requested feedback!!!

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Quincy
2 years ago

Corolla Classic vacations have been fantastic! We would not use anyone else! We have rented from them for many years and have experienced nothing but excellent customer service.

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Frederick
2 years ago

The house was exactly what we wanted, spacious common areas and plenty of bedrooms. We had never been to the Outer Banks and wanted a new adventure. The north end had plenty of restaurants and recreational activities to keep the family busy. It was fun driving on the sand at the beach and everyone should see the horses. However, the location of the house was NOT what we want for a return visit. Convenient beach access is a must to be a favorite for our active family. The house was blocks away from the nearest beach access and there was no parking near the beach. We enjoyed it, check got that done, but will spend money where a morning or evening stroll along the beach is in sight of the beach house.

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Damon
2 years ago

Very helpful; responsive when called with a problem

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Rogelio
2 years ago

Our first time to the OBX and reserved the same house for this coming season. The house was wonderful, reserving was easy and everything went smoothly. If I had questions my emails were responded to within a day.

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Kathy
2 years ago

I always enjoyed working with your co. We rented sea glass oh2 several times, we liked the location of the house, great view of the ocean and the breeze coming from the ocean on all of the decks was absolutely great! The complaints from the guests on oh2 were of a rusted fridge in the house, unbelievable! One time it so happened that the garage was left unlocked, we looked inside and found a perfectly good fridge , much better than the one upstairs but sitting in the garage ! It surprised all of us that the owner of the house would choose to have that rust bucket of @ fridge for its renters when he had this nice one siting in the garage! I mean really! The sofa in the upstairs living room was always absolutely filthy, We hated to sit on it, I always found myself sitting on the floor or throwing a bed sheet on the sofa to cover it, The floor was cleaner! The dining table was always a disgusting sticky mess we brought our own tablecloth because we knew the probkem! With these all problems with oh2 we felt that paying 4000 for one week was way too much so we went looking elesewhere! This owner is just not updating this house to rent it for this kind of money! This year we have gone VRBO, we will be in corolla in August!, but we will come back in next year and look around again! Thanks, you guys were really great, enjoyed working with your co!

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Joni
2 years ago

We have rented our vacation home for many years with Corolla Classic Vacations. They have been wonderful if we have had any issues during our stay and the home that we have stayed in is great.

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Araceli
2 years ago

I have rented from Corolla Classic Vacations for over 8 years now. They are always kind, courteous and knowledgeable about their rentals. They have recommended restaurants, activities for the kids (now teenagers) and great places to shop.
Their rentals are immaculate and whenever we had an issue, someone was there within the hour to fix it.
I would highly recommend them for your next visit.

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Ashley
2 years ago

The house smelled like mildew upstairs. The tv in the family room was much to small for the space. The coach in the family room smelled.

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Grant
2 years ago

We've been utilizing Corolla Classic Vacations for over 10 years and have always had the best of service. Their staff is friendly, courteous, responsive and efficient.

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Valarie
2 years ago

Corolla Classic Vacations has always been there for us. They provide knowledgeable, courteous, and very promp services. Our OBX Rentals have been 100% worry free. A special thank you to your expert staff.

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Clifford
2 years ago

Very easy to work with and always maintain wonderful properties. If you do have anything wrong at all with your property they are very responsive…

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Fredrick
2 years ago

Better communication needed between Office and Early Check-in cleaning crew. I showed up at the cottage, and the cleaning folks had just arrived to start cleaning. Office personnel very helpful in finding off season cottage. Cottage owners should be encouraged to inventory kitchen items to make sure pots are usable, and other kitchen items are available for use.

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Alana
2 years ago

We rent a beach house each year. For the last several years we have used Corolla Classic Vacations to rent the same house. The first time we used Corolla Classic Vacations things were great. Then Wyndham took over and we've had struggles with payment processing and timeliness of communications. We like the house, so we're going to stay with Corolla Classics as long as the house does, but once the house is gone we will find a new rental agency.

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Fernando
2 years ago

The Green Dolphin property managed by CCV is always in great shape and maintained very well. The kitchen upgrade and addition of the elevator were great improvements. One of the nicest places we have ever stayed in at the OBX. Buck Island has a lot to choose from if you are looking for well maintained and homes with loads of amenities .

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Natasha
2 years ago

Friendly staff that do everything within their power to make your stay enjoyable.

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Debra
2 years ago

Summer 2017- Easy to make reservations on website. Easy keyless entry to check in. House exactly as pictured.

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Jeffrey
2 years ago

I was so impressed by the staff. Whenever I called about anything they were so nice and incredibly helpful. I felt like they truly cared about our family and our vacation. It felt like I was talking to a close family member…. like We had been friends for years. I can鈥檛 wait to go back someday soon. We will definitely book through them again.

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Jade
2 years ago

Excellent. Great customer service and the rentals you see on line are what you get…no disappointing surprises!

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Jamal
2 years ago

Easy company to work with. Homes are well maintained.

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