Corset Story (Netherlands)

Read 36 Reviews of Corset Story (Netherlands) to check if it is legit.

Website & Phone:
 http://corset-story.nl

Christian
1 year ago

Fast delivery, true to sizes and a great quality. Will buy again

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Santana
1 year ago

They will refuse to abide by European law for refunding you the original standard shipping costs and lie about not having to do this.

I received an email from their customer service telling me that I'm aggressive for using Paypal and demanding a full refund. Further they've insinuated that I'm a lair because I used the wrong Paypal claim option to open a dispute. There isn't one specifically for this issue so I just picked one but did clearly explain why I opened it within the description. Paypal sided with the seller because of this.

Further, they have told me that they see my reviews as me threatening their brand with false facts.

I can only quote what I find for European/UK laws on most authentic government websites. I cannot find any government website that says otherwise.

"Getting a refund
The trader must give you a refund within 14 days of receiving your cancellation request. However, they can delay refunding you if they haven't received the goods or evidence that you've returned them.

Your refund must include any shipping charges you paid when you made your purchase. However, the trader may charge you delivery costs if you specifically requested non-standard delivery (such as express delivery)."

europa.eu
/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm#cancel-purchase

Edit:
To add to the story, they're now abusing the moderation system over at Trustpilot.com in order to try and take down my negative review claiming that it is "accusatory or defamatroy". Which has now forced me to self-censor my review there if it hasn't been taken down entirely by the time you're reading this. Or have tried to do the same thing here if that's possible.

I guess that's one way to force only positive reviews!

Absolutely disgusting behaviour from a company.
They have yet to provide any proof to the contrary concerning EU consumer rights.

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Bradford
1 year ago

Zeker ik heb jullie al aangeraden bij een vriendin. Iedere keer werd ik goed op de hoogte gehouden, fijne en duidelijke service. De korsetten zijn prachtig en al gelaced dat maakt het wel fijn om mee te beginnen. Ik ben zeer tevreden en in een week 5 cm van mijn taille kwijt, met twee uurtjes dragen per dag, en ben je net als mij een leek hierin pak de calculator en je wordt zo naar jouw maat gebracht nadat jij een model hebt uitgekozen.

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Damien
1 year ago

goed, spullen kwamen netjes op tijd en zagen er net zo mooi uit in het echt als op de foto.

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Natalia
1 year ago

I got a swift answer on a question that helped me place my order. I got my nicely wrapped package within a week.

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Milton
1 year ago

Mooie corsets om aan te raden!

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David
1 year ago

When I hadn't heard from them after ordering I contacted customer service en my problem was taken seriously and got resolved quickly.

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Holli
1 year ago

Ik heb mijn bestelling nooit ontvangen zeer teleurgesteld in deze service en een pak geld kwijt!

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Toby
1 year ago

Super snelle levering en hoge kwaliteit corsetten

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Julia
1 year ago

I'm so enthusiastic about what they did for me!
When I made the order I did a mistake by ordering a corset instead of the one I liked.
I send immidiately a mail to them and in less then an hour everything was in good way, give me the possibility to order the right one.
Many thanks…not so many company have a fast reaction like them!
So…definitely I would love to recommend Corset Story!

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Mason
1 year ago

Good range of corsets/veel keuze, good deals/goede aanbiedingen, fast delivery/snelle levering.

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Arturo
1 year ago

Excellent customer service when we ordered the wrong size , twice ! Shirley gave excellent service !

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Liliana
1 year ago

snelle levering, mooie producten. Een van de producten was geleverd in verkeerde maat, paste echter wel dus in dit geval geen probleem.

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Kory
1 year ago

They will refuse to abide by European law for refunding you the original standard shipping costs and lie about not having to do this.

I received an email from their customer service telling me that I'm aggressive for using Paypal and demanding a full refund. Further they've insinuated that I'm a lair because I used the wrong Paypal claim option to open a dispute. There isn't one specifically for this issue so I just picked one but did clearly explain why I opened it within the description. Paypal sided with the seller because of this.

Further, they have told me that they see my reviews as me threatening their brand with false facts.

I can only quote what I find for European/UK laws on most authentic government websites. I cannot find any government website that says otherwise.

"Getting a refund
The trader must give you a refund within 14 days of receiving your cancellation request. However, they can delay refunding you if they haven't received the goods or evidence that you've returned them.

Your refund must include any shipping charges you paid when you made your purchase. However, the trader may charge you delivery costs if you specifically requested non-standard delivery (such as express delivery)."

europa.eu
/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm#cancel-purchase

,

Lee
1 year ago

Heel vriendelijke klantendienst, ik kon zo mijn bestelling gemakkelijk aanpassen. Snel geleverd, goede kwaliteit.

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Brittany
1 year ago

Een idee is misschien om duidelijker te zijn, als iemand namelijk een corset al omruild zodat het eerder binnenkomt en dan 2 weken wacht om er dan achter te komen omdat diegene zelf mailt over waar het blijft dat het niet op voorraad is. Ik vond het een hele vervelende ervaring en zeker omdat ik nu na bijna een maand nog 8 weken langer moet wachten terwijl als alles duidelijk was geweest dan had ik minder lang hoeven wachten

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Carl
1 year ago

Ik heb nog steeds geen producten ontvangen.

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Edgar
1 year ago

It came quickly enough, although i dont know why you included stock you dont have.

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Lamont
1 year ago

Een bepaald onderdeel was niet meer leverbaar, bericht gekregen en heel netjes en vol afgehandeld. Toppers!

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Brianne
1 year ago

Amazing quality, good prices and great sales. Did notice that the mesh corsets are a lot less sturdy but that is probably becausr of the (lack of) fabric

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Joanne
1 year ago

goed en duidelijk. Maattabellen kloppen goed. afwerking mooi

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Trisha
1 year ago

Duidelijke maattabel op de website, 3 voor 1 prijs is erg fijn!
Binnen enkele dagen geleverd, keurig steeds update via mail waar pakket is.
Mooi ingepakt aangekomen, mooie kwaliteit, zitten zo fijn als een korset kan zitten 😉

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Marvin
1 year ago

Goede kwaliteit en fijne service. Telefoonnummer zou het kiezen van het goede korset makkelijker maken, maar contact via mail ging ook goed. Maten tabel lijkt niet compleet. Zou het fijn vinden een betere omschrijving voor de buste grootte zien.

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Janet
1 year ago

Very good customer service and good products.

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Lori
1 year ago

Goed bereikbaar en behulpzaam.

Punt van aandacht: De slechte vertaling naar het Nederlands van verschillende delen van de website geeft een amateuristische indruk.

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