Corset Story

Read 260 Reviews of Corset Story to check if it is legit.

Website & Phone: 20 Harriott Drive Royal Leamington Spa CV34 United Kingdom
0954007242
 http://corset-story.com

Alonzo
2 months ago

I've owned a few of these corsets over the years and the quality and workmanship is always second to none. They are beautifully designs and made, and the website gives all the information for finding the right fit corset for you, from a fashion corset to a serious steel boned corset. Just makes sure to do your research and understand the info to make the right purchase for you. If you aren't sure, drop them a message and they can advise the best suited

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Jean
3 months ago

Buyer beware

I would not waste my time or money.

I ordered 4 corsets that were supposed to be delivered but never received the package.

They have horrible customer service!

Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution.

All their emails state "we are waiting for DHL to respond" while they do nothing to help me.

Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago.

Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service.

If you buy you might have the same problem if you live in the USA.

I would try timeless trends or orchard corsets.

Do not buy from them.

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Felix
5 months ago

I ordered from Corset Story back in June 2020 and purchased 4 corsets with the 4 for 1 deal. They arrived in a timely manner and were a decent quality, but one of them just didn鈥檛 suit me so I followed their whole exchange process to a tee and sent it back with the return label the company gave me. This was on July 5th

I could track the package through a link that I was emailed and I made sure that it went through the post office correctly on my end.

It took until August 3rd for the parcel to arrive at the Corset Story warehouse, which is understandable with covid and international shipping.

However, I never received a follow up email about my exchange and the new corset they were supposed to send back to me. So I wait patiently, again between there being a global pandemic and the long shipping distance, I was willing to wait.

It is now September 17th and I have sent numerous inquiries to the company through their customer support system and haven鈥檛 heard anything back.

It鈥檚 incredibly frustrating because the quality seemed good but if I can鈥檛 trust the company to follow through on their own policies, then I don鈥檛 feel comfortable ordering from them.

Update as of 9/18:
I just received an email about my corset order being placed so I鈥檓 happy about that, although it seems to have taken me writing this review to get it that far. Either way though, the customer service was prompt once I expressed a complaint here so not bad!

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Matthew
5 months ago

This was my first order from Corset-Story. They were having a buy one get 3 free deal, so I decided to give them a try.

All of the corsets arrived undamaged during their travel, and they were all gorgeous! They are of a VERY good quality, nothing like the cheap ones I've come across all too often.

The Corset-Story size guide is spot-on; they all fit perfectly. I had zero issues with three out of the four.

When I tried on the fourth one, the metal closure on the bottom broke off. I got in touch with customer service; Becky has been great! She has answered all of my questions and is always fast to respond to emails. I sent her some pictures of what was wrong with my corset, and she is sending me a replacement that is scheduled to arrive today.

All things considered, I am very happy with both my purchase from Corset-Story and the customer service that I have received from Becky (who is awesome!). I would absolutely recommend purchasing from this business, and I will definitely be a repeat customer!

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Carolyn
5 months ago

Great in all ways, lovely quality product and friendly customer service helping me to find the perfect fit (thanks Becky!). I would recommend to all who are looking for good quality and beautiful designed corsets, even if you are a newbie like me. Shipping to the netherlands was hassle free. Would definitely buy again from this store.

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Ashlee
6 months ago

I am very pleased with my order!
The underbust corset I got was a very good fit.
I also got an overbust, but maybe my cup size is too big (I am a G cup and very skinny) as the corset didn't fit me at all in the top part. I contacted the customer service and it was super easy and fast to choose a new corset and change. The shipping was fast and no extra charge at all! And I love the new underbust corset I got!

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Bryan
7 months ago

Bought four corset with four more on the way. They fit amazing, and I love that they dont put unpleasant pressure on my hips or upper ribs like some do. The material is amazing and I love that they send a sample of the boning.

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Julio
8 months ago

I was absolutely ecstatic with my first experience with Corset Story. I purchased 3 corsets, (through the fantastic 3 for 1 sale on the site), last summer. Not only did I receive them far earlier than I was expecting, but their quality is something I've never experienced before and I've been waist training for 5 years. All 3 fit exceptionally and were true to the photos. I can't say enough about how thrilled I am with the speed of delivery and the craftsmanship of my new corsets. I will be recommending Corset Story to all of my friends and will assuredly be purchasing from you again in the future.

And now there's a 4 for 1 sale!! Can Corset Story do any wrong?

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Sheila
8 months ago

Excellent customer care. When I sent back an Ill fitted waist trainer( I bought a huge one) I decided to get a couple of corsets instead. The staff were polite, swift with replying via email and really helpful. I really recommend this company because the staff are very good. On top of the excellent corsets of course! (I find it's best to communicate via email.)The corsets arrived in good time once I figured out that once paying any extra, you needed to inform the company, they arrived in a couple of days. the corsets are well packaged. Stunning things. Not too hard to put on yourself. Solid and well made. They pull you in correctly. You feel so pretty in them. Hooraahhh!! I have a waist back. Measurements, it's advised to measure yourself. Don't guess. And go by their measurements.

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Bradley
9 months ago

I bought 3 corsets last year and and 3 this year. None if them fit properly around the hips or side of the chests. I am a AUS 4/US 0 and the smallest size (20") overbust and underbust just didn't work for my body even though I measured all my body before purchase. My first purchase from CS were also my first ever corsets (which I haven't worn really at all) and I didn't realize that they didn't fit properly, until I got my second shipment where the poor fit was even worse and more obvious!(struggling to even look like they could fit. The ribbons kept slipping and wouldn't hold.) I also felt that the quality of fabrics had gone down a little bit, but in saying that I had only purchased from CS once.

Returned the latest shipment, with no worries. The customer service agents were great, didn't have to pay shipping which was fantastic and got a full refund as they have a warehouse in AUS.

Sad because my original corsets don't fit well and I know that I cannot shop at CS again.

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Rickey
9 months ago

Corset story is my favorite site when I am shopping for corsets. Not only is the customer service great but the corsets are so well-fitted and beautifully made that I just cannot stop buying them. I 100% recommend Corset Story for anyone looking to buy a corset. The corsets are also so comfortable. There are so many different styles, lengths, colors, and materials to choose from. I have ordered many different styles and they have all been amazing. When I got my first order, I felt that they were the best corsets I have ever owned, but then when I order more and they came, the corsets are even more beautiful than the last! Corset Story never ceases to amaze me. No matter how many corsets I buy, everytime it is suprise. Each corset is different and has the more wonderful detailing and fit! Each one is beautiful but different than the last. Best of all, they all fit so perfectly. Moreover, I am so pleased with the customer service that I have received from Corset Story. The staff has been very patient and kind to me when I needed help with sizing and picking certain styles. They are always there to help and when I picked the wrong size they made sure I got the right size! Chris is so friendly, kind, understanding and goes above and beyond for his customers. On top of that, the shipping is very fast!
Thank you Corset Story for the wonderful service and the most beautiful corsets! I will be recommending you to all of my friends and family!

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Gerardo
10 months ago

I had never had any issue with corset story. The fits and corsets are exactly like the description, quality is very good! Their customer service is on point, when the wrong size was sent to me by mistake I reached out to them and the error was amended immediately and I received a replacement! Corset story is reliable et great!

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Kurtis
11 months ago

I got 4 corsets and they're all exactly as pictured and feel very well made and strong. I wasn't sure what to expect, but I was pleasantly surprised! They were shipped and delivered very fast, with decent tracking information along the way. I definitely plan to buy from them again!

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Ruth
11 months ago

I placed my order on January 11, but one of the items was a pre-order item which could take 6-8 weeks to ship. That was made perfectly clear at check out. When it had been 8 weeks with no correspondence or items received, I emailed the company. The first response was not helpful in the least. I waited a few days, then send another email. That person (Trace, operations manager) was AMAZINGLY helpful. She explained to me that the pre-order item I wanted was still not there due to difficulties in shipping, & allowed me to choose another in stock item. They were shipped so quickly at that point. I received them Monday & tried them all on immediately. They are amazing quality!! I love the feel of all of them on!!! Every one of them is absolutely gorgeous & actually make me feel beautiful. I haven鈥檛 worn them for a long period yet, but I already can tell they are better than any other that I have ever tried.

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Dillon
11 months ago

Love their sales

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Evan
1 year ago

Corset Story is amazingly wonderful and exceedingly helpful. After I got my corsets I tried them on to find they didn't quite fit me after talking with them they helped me in returning them and sending me new ones in the next size up. 10/10 service and help. I will continue to shop here always.

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Chadwick
1 year ago

I have bought several corsets from inferior websites and "Brick and mortar" locations that were only slightly cheaper (Maybe 8-10 P.S./Euros/ $20 less) than Corset Story. Those corsets were only worse quality because of how amazing Corset Story's attention to detail and skills in creating an excellent quality product. Those inferior products also didn't last typical in "wear and tear" conditions or fit nearly as wonderfully.

To give more details as to the amazing level of customer care and quality I've received. I have little to no experience measuring for a corset; which as a consumer adds a massive restriction in buying options. Corset Story and it's Magnificent staff was willing to take the time to walk me through this process. Not only that, but their staff were nothing less then absolutely respectful and kind towards me. Which to me speaks to extreme levels of fantastic dedication to a company's standards. Especially in today's hectically fast-paced competitive markets.

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Jessie
1 year ago

I recently placed an order for several corsets and was extremely pleased with the quality of them all, however there was a lace bolero that came with one of the corsets that was way too small. I sent an email to their customer service about it and received a response right away. They were concerned with the size of the garment and asked me to send it back so they could check the sizes of their other items. The whole process was surprisingly painless, the package was collected from me at my location by the courier, and after a collaborative discussion about what improvements could be made, I have been shipped my replacement item. The staff was very quick to respond, professional, and cared about my experience. I would highly recommend ordering from here, clearly they care about their customers and the quality of their products. I wish all online shopping experiences were more like this.

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Julianna
1 year ago

I am an average girl. I know that I am a size 12, and have tried multiple times to order my size. However, each order I make I receive comically wrong sizes. My first order I received two 18's and a 6. My second order I received three 16's. And while I can fit a 16 if I fully cinch it, I would have to maintain my maximum weight which I am unable to do due to my metabolism. The only assistance I have received from Customer service is to learn that they do not know how to measure sizes properly.

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Dillon
1 year ago

These corsets are gorgeous! I ordered the wrong size and Karen let me know that I could exchange them free of charge even though it was my mistake. One of the three I ordered was no longer available, so Becky helped me pick out another corset and they are already on their way to me! These gals rock! Thank you & I'm ssoo excited for their arrival!

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Sierra
1 year ago

Excellent service and good quilaity items.

I needed to exchange two items for a different size, this was done promptly with no hassle, cost or inconvenience despite it being a holiday period.

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Alec
1 year ago

I ordered 3 corsets when there was an offer and they were fabulous, both in terms of products quality and customer service. I have worn many corsets and these are just so well made, and they have lots of "over-wear" as well as "under garments" which I have been waiting for! I had to exchange them due to size and "Becky" the customer service lady was just so helpful and processed the returns very quickly, as I needed them for an event. The sizing of corsets is quite tricky, so ensure you order well in advance, especially if you need time to return etc

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Fred
1 year ago

Very professional and fast with responding. Very pleased with this company I will order again.

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Duane
1 year ago

I absolutely love these corsets! Excellent quality, gorgeous corsets, fast shipping and they seem to always have some sort of sale going on. I have several of these and I plan on purchasing more. If you are hesitant because you aren鈥檛 sure just know that you won鈥檛 find a better corset anywhere else.

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Kathryn
1 year ago

Fantastic customer support, replies were fast, and shipping and exchange of corsets was very quick, without any issues. The corsets are a great quality, they are very comfortable and look gorgeous. Will absolutely buy from them again in the future.

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