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Avoid to order at any cost to avoid such a behaviour!
Now the funny part start, after wearing this particular pair to work three times within 13 days of receiving the shoes, this fold ends up breaking the material and creating a hole inside the shoe. This is a big surprise to me, and I contact therefore seller and inform them that this is not what I had foreseen and that it must be a defect shoe, as it occurred on the same spot where the fold was when I received them. They reply that actually the case/reclamation was closed when they offered me 5 euros from their side, but as 鈥済oodwill鈥?they will offer med another 10 euros. Thanks for insulting my intelligence dear seller! I buy two new pairs shoes, so I do not to have to wear worn down shoes, and what usage do I have of a new pair with broken material in the front? Do you take me for a fool that walks around in defect shoes? Would you wear it yourself?
The other pair I have no problems with, and I am very satisfied with them. So why not admit that this was a fault from the supplier, you sold it once, and it came back. Instead of sending it back to the supplier, you tried to re-sell it as new, and hope that someone like will buy into it.
Advice: If there is the smallest suspicious of things not being ok with your product, then return it right away. Otherwise you done and depend on their useless 鈥済oodwill鈥?as a term they use themselves.