Cote Restaurants

Read 100 Reviews of Cote Restaurants to check if it is legit.

Website & Phone:
 http://cote-restaurants.co.uk

Patricia
4 months ago

Had a lovely meal in Cote Teddington. Service a little slow but food was lovely and the restaurant had a lovey relaxed feel to it. Will definitely go back.

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Wendy
5 months ago

Ordered from Cote at Home for 6 persons Sat dinner party, paid extra for pre noon delivery on Sat. Only part order arrived by DPD. Rang CaH who said they would refund undelivered items or send remainder on monday! WRONG RESPONSE. I insisted need food today before guests arrive, said couldn't help. I suggested they chase DPD for remaining parcel, they said they'd try. Meanwhile I rang DPD myself. Whilst speaking to them, Cote rang back to say can't get through (I had no trouble). DPD said second parcel cancelled by Cote and they confirmed they'd had trouble with cancellation issues previous day. I suggested they get the food sent to me from the Liverpool restaurant, they said can't. I asked for her manager who called and said can get some items but they would be cooked, I said not good enough, as I live 5 miles away through city traffic, won't do. Asked for higher manager who arranged uncooked food plus some extras and wine which we had to collect. Totally stressed I said I wanted full refund but only received just over 鈪? Not impressed. Food fine but customer service abominable.

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Carrie
5 months ago

I've eaten regularly at Cote Restaurants for many years and they are always consistently good. Hard to be consistent over such a period of time. Great value too.

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Harry
5 months ago

For our first order, I must say I am impressed. Food is excellent. Flavours are great. Quality is great. Delivery, well done. I'll be back!

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Mandi
5 months ago

Delivery all good, on time everything in good order. Food was excellent -easy to prepare, really good quality and will definitely be ordering again. Portions are very generous and the combinations of flavours are really good – much better than I expected

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Isabel
5 months ago

C么te at home is a brilliant service. Food always delivered on time and always lovely quality. Had an issue with my last order but it was dealt with in a very professional and empathetic way by Sophie via email. So will be ordering again. The restaurants have always been lovely too. Very tasty food and decent portion sizes

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Jeffrey
5 months ago

I worked for this company in the kitchen in nw10, i start 26th july and the manager treating me like nothing told me to leave immediately, now i will explain why, i have already sent emails but got no answer. Saturday 15th August I left for 5 minutes to talk on the phone with my wife who is in Brazil (I am from Portugal) she went to Brazil because our baby was about to be born and her family is from there. My son was born on August 5th. I asked my immediate boss if he could call, he said yes. And that day she found out she was with covid so I went out to talk to her. The manager came to me and I stayed for 20 minutes and didn't even let me explain myself, but I told him that there were cameras everywhere that he could consult. Anyway, he dragged me from there like no one. My wife passed away last week by covid and I have 2 children with her that I need to get to be with me. I was waiting for my notice to be paid to buy my ticket to go to Brazil to pick up my children. But this company didn't pay me the notice according to our contract signed, they didn't pay me the 26th of July worked and they didn't pay me the 15th of August that I worked from 8:30 until 12:30. If anyone can help me. My name is Eduardo my phone is 07309009813 and my email is eduardofelipe.ts.outlook.com. Thank you very much. I just want my rights and nothing else

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Regina
5 months ago

We have a lovely C么te in Farnham. The food is lovely and there is a good choice. The best thing is their service. They are attentive, polite and knowledgeable about the menu and the wine list. It has a lovely atmosphere.
With Covid precautions the company have really thought about their responsibility not only to their customers but staff also. All the waiting staff were wearing face shields which is reassuring to us as customers but also more comfortable for the staff to wear on long shifts.
C么te at home has been brilliant also. Of particular good value was their butchers family pack. It contained 4 portions of each item which were: steaks, chicken breasts, mince, bacon, sausages and burgers for just 拢50. They were all of exceptional quality and we made several lovely meals from it.

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Donovan
5 months ago

Cote Worcester, first time in town since March(eaten here before)and fancied a sit down meal ,I like French cuisine , because it was eat out Monday there was a bit of a que outSide most Food places, the host was swift and made sure one out one in , waiter was very helpful got the drinks at the table and food ordered,we both had the lamb chop well done with mint peas and side potatoes our teenagers had the pasta and burger 馃崝 must say we ate it all and all voted it as one of the best meals we had eaten in Worcester town centre (I still like a pint and a cob) All very professional,well done

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Howard
5 months ago

COTE AT HOME

Holiday cancelled and family shielding so couldn't have our usual big blow out at Cote Dorchester with a 3 course dinner finished with a dessert wine. So cote came to us.

Excellent packaging for a start. Chilled when arrived and beer undamaged as well.

Easy to cook as well but certainly didn't feel like a ready meal.

Ordered chicken and mackerel parfait with baguettes as starters, poulet grille and ribeye steak for mains with lots of fries; and apple crumble, chocolate mousse and crepes for dessert.

Would definitely do again.

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Armando
6 months ago

Been a loyal customer to cotes for many years and always spend a good amount of money however today we was rudely turned away due to not having bank card on us and only cash. We was in here the other day paying cash with no problem. Manager wasn鈥檛 helpful at all and rude. Not happy.

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Brandy
6 months ago

Super impressed with my first C么te delivery. I鈥檝e ordered a few main meals but only eaten the beef bourguignon so far. It was excellent, authentic home cooked French food and very generous portions. I鈥檓 snacking on C么te cheese now and the langres and Brie are sublime so would recommend those too. I鈥檓 a huge cheese fan and this is up there with the best. Shout out to the C么te delivery driver in Bethnal Green, whoever he may be. He was courteous, friendly and turned up on time. Thank you.

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Rosa
6 months ago

We've had a few orders from Cote and were initially impressed. However this weekends order was quite a different story.

The food arrived early evening and the inner packaging was sodden as the gel packs had completely thawed. We prepared the meal immediately; late that night and in the early hours, my daughter became violently ill. We had eaten the same products other than a dessert which seems to have been prepared with both raw egg product.

I flagged this with Cote and whilst I did receive a call back shortly afterwards, it was initially difficult to get a word in edgewise and I thought it was a bit distasteful that one of the first comments was "I've automatically refunded you for the dessert". That was later increased "as a goodwill gesture". I'm presently not feeling very much goodwill towards Cote after my daughter becoming so ill and the consequent response. Whilst I cannot to date prove it was the product in question or one of the other items consumed, I'm a retired medic and would like to have heard there'd have been an automatic recall of the suspect batch out of an abundance of caution.

Further to the phone calls, I emailed Cote to request details of their formal complaints procedure. I'm still waiting but I did get an email today asking if we'd enjoyed our experience!

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Joanne
6 months ago

Good in parts but no better than a supermarket ready meal. After reading a newspaper review we were expecting a lot better. Chicken and lamb dishes were acceptable. Cottage pie was ok. The risotto was no better than an aeroplane meal, small and lacking in flavour. The potato dish was good. The meal was somewhat redeemed by the puddings especially the creme caramel. All in all after juggling the timings I would have been less stressed and better fed if I had cooked something from scratch.

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Kristy
6 months ago

WOW what can I say utterly delicious cote at home. Flawless, easy to prepare and delicious. Lets hope they don't stop this after COVID.

Bravo I say 馃憦 馃檶 馃ぃ 馃憤

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Kristy
6 months ago

Food was okay if overpriced and we would probably have ordered again but customer service has failed to respond to my email and resolve my problem with the ordering process so they've lost a customer.

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Cristina
6 months ago

Dined at Cote Kingston Riverside couple of weekends ago – our first time dining out since lockdown started. Had early supper (around 5pm). It was brilliant. Food was excellent (we had our usuals, poulet grille and steak frites), staff and service were amazing, felt very safe – good spacing, all staff wore visors. Overall great experience and a nice treat

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Ginger
6 months ago

Ordered the C么te at home lobster frites for 2. All we can say is Wow 馃ぉ We love seafood especially lobster and we鈥檝e ordered it again for next week. Absolutely foolproof ready prepared delicious lobster and fries with rocket salad and dill mayo dip. Although it comes ready cracked we found it鈥檚 helpful if you have your own crackers and prongs (as we have) to ensure you can get every last bit of the gorgeous meat out of the lobster. Already can鈥檛 wait for next week鈥檚 lobster!

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Kirsten
6 months ago

Really lovely food. Good portions and value. Really recommend.

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Christy
6 months ago

Our second cote delivery and this was equally as good as the first. Delivered as stated, food well packaged, easy instructions and very good quality and value for money.The butter is a lovely touch. Would Definitely recommend
Kath

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Ebony
7 months ago

Have used this service twice in the last 5 weeks. Excellent service, great food, easy to follow instructions for any oven. Portion sizes were impressive especially the set meals. All well packaged and delivered efficiently.

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Erich
7 months ago

I had ordered a bundle of mains and some other food items for my 91 year old Grandma as she can't get out at the moment due to Covid 19. On the day it was due to be delivered I hadn't received the email confirming the 1 hour delivery slot so I rang to ask for a delivery update, they advised they would ring back with one which they did. Unfortunately I was then told the order had been damaged on collection so it couldn't be delivered and DPD would have been told to dispose of it all. The next possible delivery day was 3 days later which was not ideal as my Grandma was due to be going out. A replacement order was placed by Cote staff, with a complementary dessert and butter as an apology which was nice, but the gift note from myself to my Grandma was not included. If this had been ordered for a special event like an birthday I would have been very disappointed by the delivery delay. I also doubt the damaged on delivery collection explanation I was given as with the replacement order I received a confirmation of delivery order the day before, which I hadn't with my original order. I really hope the order I have just placed for my Mum and her Partner arrives on time! My review score reflects the delivery delay and lack of warning that the order had gone wrong the day before delivery, not the food itself which I have been advised by my Grandma looks very fancy and tasty!

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Aisha
7 months ago

Ordered Cote at Home after trying other restaurants which were slightly disappointing. No problem with Cote. Excellent restaurant quality meals with easy instructions on storing and re-heating. Food was delicious without exception. A special mention for the potatoes gratin which was the best I have ever tasted. Value for money and a brilliant experience while stuck at home!

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Lakeshia
7 months ago

First time of using booked delivery for yesterday for First family social post lockdown today. Delivery missing 4 mains. After 4 phone calls all promising a manger鈥檚 call back (which never happened) I held on to speak to a manager. No positive solution can either deliver missing items on Tuesday or offer a refund.

Loved Cotes restaurants but this poor experience has caused loss of trust in the chain. Very upset and disappointed by Cotes.

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Susan
7 months ago

We've order twice now for 4 people. Starters, mains and dessert. Think of the best ready meal you've eaten and it could never match the quality of food we've eaten. On both occasions the meals have surpassed expectations. Great pate, pasta, beef bourguignon. Not much more expensive than upmarket dine in meals. If you are not yet ready to venture out to restaurants yet and don't want to cook, you could do worse. If the quality is kept up, we'll continue to use .

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