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6 years ago
My 16 yr old nephew wanted a pepper mill for his Mum's Xmas present. The assistant advised him to buy one that cost over 拢30! (personally, I thought this was taking advantage) The pepper mill didn't grind properly and was returned after Xmas. The shop very reluctantly took it back but refused refund or a substitution – said it would have to be returned to the manufacturer. It took about 6 months and repeated visits to the shop to receive the pepper mill back – it has never worked.