Countrywidetech

We were having trouble with our Kindle locking up. We called the tech support for Kindle, which we learned today was scammed to the Countrywide business, not the Kindle tech support line because they never use an outside support. The Countrywide tech told us they could fix it but we had to connect to our home computer to the Kindle. The cost for fixing it would include a 3 yr. warranty plus 5 year support for $629.99. FedEx would pick our check the following day. After they went through our home computer we received several notices that our computer had viruses which we had never had before they were into the computer. The home computer locked up so my wife called them for assistance and after going through our computer again they told us they had cleared the virus but we needed to purchase a firewall for the computer, they quoted a price of $712.00 and install fee of $100-$150 but they could install one for $400 and free install if we went to a local store and bought 4 – $100 iTunes gift cards, scratch off the code on the back of each and give them the codes. I knew our computer came with a firewall, so we called Apple support and they checked out our computer and told us the firewall was turned off, they turned it back on and things were fine. Countrywide called us back in two days and wanted the codes from the iTune cards. I talked to them and told them they were scamming us, etc. told them that I knew the had turned off the firewall and they had probably put a virus into our computer. They told me they would not do that, and I responded that if they were computer techs they should have known we had a firewall on the computer and they had turned it off to sell us a firewall we did not need. They called back several times, for a week wanting to get back into our computer, they even told me they would refund our $629.99 but we had to let them back into our computer which I refused to do. We have not received the refund they told me they would return.

I found their phone # online April 14, 2016, and they said they could fix my virus problems for only $679.99 for 5 years. They sent a UPS man to my door to pick up my check. They fixed it for a while. Then I called them again on June 10, 2016, with more bugs and problems. They said I had paid for Virus Protection but not Fire Wall Protection and that was another $597.99 for 2-year protection. They sent UPS to my door to pick up my check. Then I called them on November 15, 2016, because my computer kept flashing virus signs etc. and was working so awful. They said that my problems needed a special tool that they needed to buy from another person and I needed to go buy $800.00 of iTunes cards and give them the numbers – so I did. They made my computer work well again (not great). I figured that they were the ones that were putting the problems on my computer so they could charge me to get them off.
Today 12-16-16, they said they wanted to refund my $800 because they installed the wrong program last time. So I needed to get an On-line account which I don't have. I went online and opened an On-line account with them in the background and on my computer seeing all my bank information and credit card #, etc. Then this new tech came on and said he was refunding my $800. Then he comes back online and says he accidentally credited my account $2500 and wanted me to wire him the $1,700 difference. He showed me online the balance of my checking account and then he showed me my balance after the $2700 deposit. Yes, it was there so I was crazy enough almost do it. He was crying and saying he is going to lose his job. He called my cell phone and put me on hold while I got in my car and drove down to a store that had money wiring available.
On my way down I stopped at my bank and went in to get some Christmas money for my children. The teller could here the guy on my phone yacking and started figuring out what was happening. She convinced me to go into an office and tell my story to a young man, who immediately knew what was happening. He took my phone and told the guy he was calling the police and to not call back. He kept trying to call me back for the next hour but I didn't answer. He helped me to cancel my checking account and credit card and anything that might be connected to my account. They had taken the $2500 from my credit card and transferred it to my checking account to make me think they had put the money in my account.

Rhapsody stopped and while I was still on the phone they put cwt on the phone . I told the tech I was a 64-year-old disabled vet and living on less than 1000.00 month and could not pay .he just went into my computer and ruined my computer, when I tried to contact them they were rude and inconsiderate they nothing less than cyber terrorist!!!!

I phoned kijijji about an ad I placed that wasn't active. They told me I had been hacked and there had been a lot of action that could cause serious problems. They connected me to this Country wide tech. They said they could fix it remotely and install a fire wall so I wouldn't need any other protection. I would have a one year support tech service and network security. I asked about being scammed but they said I phoned them and that they didn't contact me. I had my doubts about going ahead with it. I am on financial support and tried to tell them I could not afford it but they still pushed me to go for the one year for $500. Said it was better service. I have not paid them yet. I am supposed to send a money order on Monday. I didn't contact them directly it was kijijji that put me through to them. I feel that I was scammed especially when I tried to explain my financial situation and they didn't listen and kept pushing that I had to let them fix my computer. I thought I new better to be taken in by people like. Have I really been scammed or was this ligitimate. I would like to know before I send that kind of money that I can't really afford.

Countrywide Tech Support is dedicated to providing solutions for every home & business, using efficient network tools, and Countrywide Tech moving them into a more productive future. Countrywide Tech Support can provide you with all the tools you need for tomorrow and today.

I "thought" I logged onto my PayPal account to cancel a current charge.
Then "PayPal" said I had some suspicious activity & "Let me check", got back with me in about 30 seconds & said my account had been hacked by clever Nigerians. Would I want to be reconnected to a certified level 11 Microsoft technician? Yes., dummy me said. I allowed them to take control of my computer at which point the tech showed me a list of dates & times I had been hacked. They then showed me how they were trying to delete whatever the hackers had done, but couldn't but not to worry, they would work around the blockage. (They had obtained my phone # & called at this time & coordinated their "efforts" with conversation on the phone & while I could see what was going on via my computer monitor.) Eventually the clown said it would take several hours to delete all they (hackers) had done & check my computer for other viruses, malware & etc. They told me I could let my computer" sleep" while they had control of it … and my passwords for PayPal & computer lock. These people got back to me & said all was taken care of & asked if I wanted to continue with their services & which plan I wanted to purchase … a 1, 3 or 5 year program. I fell for the 3 year program for … $480. I would get 24/7 protection & help for any outside "attacks" on my computer as well as install a hybrid firewall on my computer. They would send a Fedx courier to pick up my $480. the next day between 10am & 1pm. After consulting a computer savvy individual, an attorney and the web, all indications were that this service was a scam ! And scam it is. So no money was sent via Fedx to these dishonest people…and my computer after 3 hours of their technician working on it is still having the same issues I had before my call to "PayPal". So be wary of what link you click on for PayPal or any other services. There are scammers associated with most of them with well designed web sites that mimic the real one. These are a bunch of dishonest business clowns & I hope the Federal Trade Commission catches up with these evil scammers.

Called Amazon re problem with Kindle. Person on phone told me my computer had been hacked. He referred and connected me to Countrywide Tech. They scared me and harassed me into letting them "fix" my computer. I have the documents and detailed information I sent to Amazon. They responded that they would never do that and I was scared. How do I report this to authorities?

I had a problem with my computer and care.come recommend them. They said I had a virus and originally wanted $399.00 to fix it. They agreed on 200.00. The agreement was that I could call them anytime and they would help me. A week later I call having some of the same issues. Spoke to Marc, he was rude and impatient, ending up hanging up on me. Next thing I noticed on my computer a page appeared that read, "your computer is not protected with vulgar language, calling me a mother f………bitch and other filthy names." I called the company and reported and said I don't want them to touch my computer and to reimburse me. They agreed and said I would get a check from 7 to 10 business days! This was over a month a ago. Now they are avoiding me. They must know how to target a phone number and set a recording that says, hold, we'll be right with you. That goes on for a long time, the you hear, good by. Please help me!

I was charging a kindle on my pc when it froze up. I called the customer service number listed and got countrywide tech. the person took control of the pc and informed me that it was infected and had been hacked many times.
He wanted $329.99 to fix it. He had control of my pc so I did not have any choice but to go along with him.
He was going to send a fed-x driver between 10 and one to pick up the check the next day.
When I asked if it was clean he said there was never anyone that got thru when trying to hack my pc which was not what I was told at the start. I was told that it was already infected.

had trouble logging in to Amazon. called the help number and the woman on the line tells tells me i'm infected at which time my screen goes crazy with black screen with white writing. She says I have been infected with koobface virus and only the teck support at the number she gives can clean. They want 329.99.

I was unable to get into my google account, when before i knew it i was handed over to country wide. They said i had been hacked and my information was at risk and my pc was not safe. so they took remote control of my pc and was on it for4 hr s when they where done they said it was fixed and charged me 179.00.

My tracfone went to disabled. When I call tracfone they sent me to countrywidetech level 11 . Said they were Microsoft certified. said I was compromised by Koobface and hackers. They said they would install hybrid firewall. They were on my computer for hours fixing. Then They gave me a code to get my tracfone minutes back. They are sending a FedX guy to pick up a check for $297.99 between 10 and 1 today, May 20. Said I would have 1 year of tech service. Gave number to call 1-844-881-9514, I called it and they say if you know your parties extension dail it.

5-16-2016 I was not able to access my Yahoo account, password issues. So I supposedly call Yahoo 1-800-730-2669/ they took over my computer and said that I had been hacked and to not use any debit or credit cards, they then hooked me up with Ashly a supervisor with Countrywide Tech. For 200-250 dollars they could save me from being hacked and damage to my computer. For 45 minutes they had access to my computer and reset my password and I got back to my Yahoo account. They are sending Federal Express out to pick up their check tomorrow between 1-4 and they signed a contract using my name with 6 pages with a year warranty! I knew that I had been scammed and am very concerned about what will happen if I do not pay these people. Will they access my financial information? These are some pretty smooth characters, contract and all!

Trying to pay off student loan then this company country wide tech came on got control of my laptop. Said that my laptop had be hacked offered to take care of getting rid of the infected virus and anything else that had been done. Just called lifelock and they said this was a scam. country wide tech 97 broadway, hickville n.y. 11801

Not sure if I have been scammed or not? I had trouble logging on my Yahoo account so I called them and they did a quick search on my computer and said it was infected with a bad virus and referred me to a company that could fix it. I got transferred to countrywide tech. The did a remote access and found several errors and said I had already been hacked (which I believe to be true since one of my credit cards had already contacted me about a suspicious charge). I gave them permission to fix it remotely and it took about an hour and they did seem to fix some issues I was having and haven't noticed any suspicious activity since then (about a week ago). They wanted me to send them a check for $329 for the service and for a one year contract and that I can call them any time with computer issues. I already signed it, but it does sound a little pricey. Do you guys think they are legit and should I send the payment in and if not what should I do?

I called Amazon to cancel an order that I did not place. I got this person on the phone who told me that I would need to go on this site, talk to this tech to get it resolved. Then he turned me over to his so called supervisor who said that she would resolve it. Some unknown word or situation popped up on my screen and she said that I would have to get it fixed so that my computer couldn't get hacked. The man came on and said that he would take care of the problems and that I would have to send him a check for 397.99. When I told him that I didn't have any money or checks, he said that he would give me until the tenth of May and then they would take action. I told him that her could send a bill, He said that he would send a contract out and I told him that a contract is only valid if it is signed by both parties. When I asked if he was going to undo what he had already done if I didn't send him any money, he got hostile.I called Amazon again and the problem was resolved without all of that phony fanfare.

I contacted Netflix because we couldn't get service. the number we called for help was not the right one and the service person (jenna) said that the account had been hatched and she would connect us to miro-soft to fix the problem. the person came on line and said it would cost $279.99 and they would send a fed-ex to pick up the check at our home. they showed a contract for 1 year agreement and I clicked on the name. I talked to a person later at net.flix and found out none of the numbers were theirs. I will not give the check to the fed-ex person when they come. I talked to a lawyer and he told me not to give anyone a check. this is a scam .