CouponCactus.com

Read 30 Reviews of CouponCactus.com to check if it is legit.

Website & Phone:
 http://couponcactus.com

Ryne
5 months ago

I made 2 purchases (1 big, 1 moderate amount) through CouponCactus that showed up in their click history. None was paid.

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Cierra
6 months ago

Have been waiting on my August cashback payment for an April purchase. Reached out repeatedly to customer service. No response. Their chat system is always off-line. Appears to be a scam.

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Terry
6 months ago

Have been waiting on my August cashback payment for an April purchase. Reached out repeatedly to customer service. No response. Their chat system is always off-line. Appears to be a scam.

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Noel
7 months ago

I have made a large purchase and used coupon cactus for cashback. However, they didnt allow me to reset the password despite multiple attempts,i checked my spam email too. I havent received any response for past 2 weeks. Avoid them and use reliable cash back sites like ebates even if the cash back is lower.

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Micheal
8 months ago

As others have mentioned, Coupon Cactus is a scam. No response. No Cashback. Threatening to leave a review here no longer works, they do not care. Multiple emails sent, no response. Might file a lawsuit as I have a significant amount locked in my account. Hopefully I do not have to and I get a response from this review..
Member #180603

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Jodie
9 months ago

Update (11/17/20):
I thought I'd edit my review with an update, as three payment dates have now passed since I earned "cash back" in February from CouponCactus (the most recent date being 11/15). Each time a payment date passes, I don't receive my cash back and it gets kicked forward to the next payment date. Clearly this site is a scam designed to lure you into thinking you'll get some money back in your pocket, but really you never will. I haven't attempted to use the site for any other purchases, as I wanted to ensure it was legit. Unfortunately, they lured me with the best % cash back on a large purchase I made that I'll now never receive. Had I known, I would have gone with a reputable site offering less. Don't waste your time with this site. And, to Scott F from CouponCactus who left a response to my original posting, which I never saw till I logged in today – I am posting this review under a nom de plume. Maybe have your team reply to customer requests that are submitted via the Coupon Cactus page, rather than just replying to a review. Absolutely no one from the CouponCactus team has responded to my requests that I have submitted using the form on the "Contact Us" page.

Original Review (posted in May 2020):
I used CouponCactus for the first time on a large purchase because they were offering the best cash back. Everything looked good – my account showed they processed the purchase and that I would be getting paid at the next payment date. Fast forward to the payment date and I didn't hear anything nor see anything show up in Paypal. Tried to log into the site and found my account was deleted! Emailed support and never received any reply. Don't waste your time – use a reputable site if you actually want to get cash back.

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Ladonna
9 months ago

I used CouponCactus for the first time on a large purchase because they were offering the best cash back. Everything looked good – my account showed they processed the purchase and that I would be getting paid at the next payment date. Fast forward to the payment date and I didn't hear anything nor see anything show up in Paypal. Tried to log into the site and found my account was deleted! Emailed support and never received any reply. Don't waste your time – use a reputable site if you actually want to get cash back.

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Israel
9 months ago

CouponCactus is a scam system, I have many times emailed notification of the order has been approved but they did not pay me, the purchase time has passed nearly 9 months, I do not understand how to work. Their, I ask the support staff to immediately answer me the email
Member# 179426

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Bobby
1 year ago

They owe 10k and will not pay me and now deleted my account , do not use them . I will do everything I can to shut them down

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Bobby
1 year ago

Like other one star reviews I have had no help from customer service. The responded to me once out of the multiple times I've tried to contact them. Cash back has not been posted to the account and it has been about 5 months since the purchase. It was a almost 10k purchase and it looks like they are keeping the money for themselves. Use ebates or befrugal instead.

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Noah
2 years ago

Does not respond to customer service inquiries. It has been 2 months with no response. Contacted multiple times. Has not paid cash back due.

UPDATE: After posting here at Trustpilot, I immediately got contacted by Customer Service. A few weeks later and they fixed the issue and may cash is scheduled to be paid 4 months from now. I've updated this review from 1 to 3 stars because I still need to wait 4 months from now to get paid. Also, I should never have had to post on Trustpilot to get their attention.

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Gabriela
2 years ago

I just started using this company and I should have all along. I like how after you make the purchase a window opens up and you fill in the 2 boxes your order number and purchase amount. This helps out a lot if there ever were any problems to happen. I have had no problems so far i am glad i gave them a chance.

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Dominick
2 years ago

Better than some of the big names, never had an issue and love the free service. Many times my issues get resolved and I get credited timely. Love coupons and cash back rates, keep up the good work guys!

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Lori
2 years ago

love their site, response time and rates. Haven't had an issue in years with them, always getting paid in time.

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Hugo
2 years ago

DO NOT USE COUPON CACTUS. Bunch of liars and fraud to get you to use their site and NOT reward you for your cashback. I purchased something and it was a large purchase and couponcactus was offering the best cash back rate compared to any other site. After I completed my purchase, there were no record of my cash back so I opened a claim. Took a week to follow up on my claim and tells me that I made the purchase through ANOTHER cashback site which I did not. They refuse to tell me which other cashback site they are accusing me of using and does not respond to my emails or any customer support. Why would I use another cashback site if couponcactus was offering the highest cashback rate at the time. DO YOURSELF A FAVOR and use REPUTABLE cashback sites such as EBATES even if the cashback rates are lower. Its better than NOTHING which is what couponcactus is giving me. Lost out in over $100 in cashback using this site.

EDIT: AFTER I made a negative review on a few sites, they finally responded and credited me the cashback amount to my CouponCactus account. However I will still leave the negative review up until they mail me my check.

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Frankie
3 years ago

I like using this site because the cash back amount to cash out is only $7. The only issue is sometimes even when I follow the site rules for cash back they so not appear only after tracking down my clicks will the site and its associated team contact and verify the purchase was indeed legitimate. If I didn't have to do all that extra searching I'd give this site 5 stars

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Keshia
4 years ago

love the website and free service and getting extra cash back, was very surprised to get my first check on time and I made good $s for shopping I would've done anyways, i use this website for Target.com, walmart.com online shopping mostly

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Luis
4 years ago

The customer service is real bad. For weeks no reaction. The first cashback payment is only possible by cheque. In Europe a cheque is really outdated. There are more costs to cash the cheque than you will receive cashback. Couponcactus doesn't answer why they don't pay on my paypal account. It look more and more like scam!

UPDATE: Too late, but Couponcactus react on my mails. At the end i did receive my cashback on my paypal account.

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Nancy
5 years ago

I have been contacting Coupon Cactus for several inquiries but nobody in their staff or administration cares to respond. They say they will send the payouts through the payment method the customer prefers at the 15th of their payout period, but it's more than a week, and I am expecting a payout this month, nobody in their staff seemed to give me a notification if I were to receive a payment or anything like how much I already earned. This is probably a scam. Ebates and ShopatHome are better alternatives rather than Coupon Cactus. NO wonder CC does not have enough fans nor followers.

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Donnie
5 years ago

I am a gadget geek, everything from watch phones, CB radio's, from various sites dealsmachine,Amazon,eBay but I recently started shopping on wish.com this site is one of the best I have received all my items on time. When I ordered an endoscope it arrived broke, there was no hassle getting acfull refund including postage. They only asked for a pic of the damaged item. This site also allows you to try before you buy. I have no problem recommending this site.

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Teresa
6 years ago

I don't give 1 star because for the first time I used I did get credit when I bought from Tabasco. Second time I used the website I bought from H2O plus, no credit was given so I filled out a form, they replied after a week saying it's been 7 days we would ask the company for your behalf. That was February. Guess what? They just replied me and said H2O plus wants more details about your purchase and can you email us again? First of all, this is July already!!! Second, I believed I provided all the info I submitted the first time, it takes you 5 months to reply me and basically ask me "what is your question?" again? This is absurd and I am totally done. Thank you for reminding me why I never use your website anymore.

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Freddy
6 years ago

Give them a bad review for reviewing their own website on multiple review sites. It's not good to fake people, now I do not trust.

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Cristina
8 years ago

I bought a second guitar through Coupon Cactus. The first time I was more than satisfied with how much I saved on something that was out of my price range. This time, as expected, the same thing happened plus free shipping! I often forget how awesome it is to have different coupons that fit a specific item. In this case Coupon Cactus allowed me to have the standard savings and cash back AND a coupon for free shipping which was greatly appreciated!

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Frances
8 years ago

What a great idea this is. You just log into their site, search for what you want to buy. when you find the product, you can choose from a coupon, or the cash back option. I use the cash back. nothing sweeter than that check in the mail. I highly recommend this service

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Dwayne
8 years ago

LOVE LOVE LOVE this site !!!

Where else can you shop in your pjs, avoid the mall crowds, get the best deal around…..AND get rewarded for your purchases?

Try Coupon Cactus – it will change the way you shop !!!

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