Cozyswim

Read 8 Reviews of Cozyswim to check if it is legit.

Website & Phone:
 http://cozyswim.com

Joan
4 months ago

Bought 4 swimsuits. One fit. The others did not look good on my body type. Tried to return. Kept getting run around. They now want me to pay $45-$55 to return items back to China. Stuck with suits I won't use. Do Not Buy From Them!

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Kendra
4 months ago

Too bad there isn't a ZERO rating! I wish I'd read these reviews prior to purchasing swimsuits from this JOKE OF A MERCHANT! All the things reported happened to me… back and forth emails asking for reasons for bad fit/sizing, pictures, are our sizing charts incorrect?… you name it! So far, four back and forth emails! I've had it! It's worth it to me to throw the crap in the garbage and be done with it! I will NEVER order from these frauds again… and will do my best to make sure no one else does!

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Dominick
4 months ago

It took weeks to get two bathing suits and I paid for expedited shipping. The suits were too small. I emailed the company about returning the items. Just as the other comments made: they wanted me to take measurements, send pictures, offered me 5 bucks, it would cost me up to 40.00 to send back to China, they were closed a week for a festival, told I should give to a friend.
I have called my bank to dispute the charges on my account. I am returning the suits back to sender. Like another frustrated customer, I was looking to buy bathing suits quickly for vacation without checking out the real reviews.

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Carrie
5 months ago

Their merchandise is of the worst quality. Sizing is way off… too small. Their website advertises FREE RETURNS. I contacted them the day I received my merchandise (8/27) for a return authorization. And since then I've gotten the runaround. They wanted pictures with measurements. I sent them. And since then it's been Let's Make a deal. With them offering me $3, then $5 and so on… think we're up to $20 and tell me to keep items. In order to get a full credit, they want me to ship the items to CHINA and send them the tracking number and wait another 30 days for a refund. Do you think I believe them? Besides it will cost ME more to send items back. What a rip off! STAY FAR FAR AWAY FROM THIS COMPANY. THEY ARE FRAUDS!

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Jerry
5 months ago

All was ok until I asked to return the swimsuit because it was too small. I was never given permission to return or the address even after countless emails. I would not recommend Cozyswim to my worst enemy! No wonder they have such a terrible rating. I'm sorry I did not check them out before ordering from them.

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Avery
5 months ago

Do not buy a thing from this company! I ordered 2 suits that are totally sized incorrectly. I have been trying for several weeks to get an address to return them within their 15 day return policy. They responded to my initial emails with ridiculous request for pictures of the suits, disregarding my full explanation that they don't fit, taking 2 days to respond and eating to to the 15 day return policy. Nowhere in their site do they tell you the suits have to be returned to a warehouse in China and shipping is at your own expense… Somewhere between $30-$40. I have asked for a refund and was offered $5 and then $7 with a note that I can keep the suits. I paid $65 for suits that cannot be worn. This is a scam Company
And they have done this to others. I was in a rush to order for vacation and did not do my due diligence to check for reviews. Google them to see other complaints. I added these comments to other posts and they are deleting my posts. DO NOT BUY FROM THIS COMPANY! It is a scam and you will lose your money. I am not done pursuing this.

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Spencer
6 months ago

Do not buy from them. The sizes run small. I have tried emailing several times to get instructions to return swimsuit and receive a refund. No response from no one. I do not recommend this company

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Evelyn
6 months ago

Number 1, beware their sizing chart. The US sizes are NOT standard and suits run VERY small for what they're classified as.
Number 2: They advertise "free returns in 30 days", but that's a joke. They want pictures of the item and will go round and round with you… then offer you $3. I regret ever purchasing from this site.

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