Read 2 Reviews of Cradeal to check if it is legit.

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8 months ago

I bought a Power board for a tv thinking this was a UK based company. They say delivery of 2-4 days from DHL.
After 16 days the part arrived broken and obviously second hand. It was sent from China and it was covered in dust and wasn't presented well.
I sent pictures to them reporting the broken power board and they told me to fix it myself!
After asking for a refund several times they refused so I raised a claim with PayPal.
During the time I submitted the claim I received a bill from Customs for Duty and Tax which I wasn't expecting.
Avoid this company if you want to keep your money as I didn't get any refund from them or PayPal because they wanted me to resend the part back to China within 5 days.
An expensive lesson learnt.
Looking now at other site reviews I'm not the first one to be caught out by this company.


1 year ago

If i could i would place – or 0 stars ..
I place an order twice in both us and uk store and they cancel it due it was out of stock.
The thing is i ask them by message before place order and confirm the item its in stock and new in box.
After 4 days not ship told me to wait 2-3 days more to restock.. Then i Ask then again and they told me that inventory its not updated for years and things like that…they cancel ..
The 2nd time they told me to book a new one (supposed this was new) for extra almost 70 pounds..
Anyway the store its in China and customer support its not good.
Also hassle for refund AVOID THIS SHOP

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