Cradeal

Read 28 Reviews of Cradeal to check if it is legit.

Website & Phone:
+8613312971196
 http://cradeal.com

Juan
3 months ago

I bought these goods from you 2 last week, up to now i haven't received it. I contacted directly via mail, i didn't get any answers from them.

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Joan
3 months ago

I ordered a new power supply board for my 10 year old Samsung 55" TV, which had failed. I found 3 websites with the exact board I needed and Cradeal had it for $89 including shipping. I ordered on October 26,2020 and it arrived November 9,2020 via DHL. After reading negative reviews here I wasn't expecting much. However, the power supply was wrapped well, clean and arrive in perfect condition. I installed it in the TV and the TV works great again. I've always been impressed with the picture on this TV and was glad I get get it repaired for $89.

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Byron
3 months ago

I Can finally warn other people from using these guys now I have just received my refund, minus restocking fee! I ordered a powerboard that came 2 months later and in that time assuming it was lost in the post with no confirmation from them, I purchased elsewhere. When the board arrived I immediately sent back and was told I will get a full refund after back and forth emails and being called a scammer myself! Unbelievable! It arrived in China a month after it was sent (September… this is months after trying to contact them to start the refund process). In October I'm told there is a restock fee. The original purchase was in May. 6 months later, half a year! I get my refund.
When you email these guys you most likely will not get a response for days, even weeks unless you hound them which is what I had to do!

Good luck

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Russell
4 months ago

Waited a month for a supposed new power board,a used piece of crap showed up looking worse then my original board, NO CUSTOMER SERVICE!!! Stay away its another Chinese scum scam! was supposed to be from the USA. They should all ROT!

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Riley
4 months ago

Waited a month for an advertised new power board, tried to contact them 3 times prior to delivery, board finally showed up, it was a used board in worse condition the my original, dose'nt work either. Another scum Chinese bait and switch scam! Stay away. RATS should closed up for internet fraud!

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Kassandra
5 months ago

I purchased a main board from this company and as soon as I saw my receipt I knew the fix was in. The order was showing it would ship from US but once I purchased it then said shipping from China. I emailed them about this and it took them days to respond, in fact, I received an email from ANOTHER chinese factory asking to me to purchase another item through them instead. Cradeal has awful communication and they very seldom respond. When they do respond, they are short and misleading.
You will not be able to get your refund. I wished I'd checked the reviews beforehand. DO NOT not trust anything you see on their site. Trust me. You won't be able to get your money back and paypal will not help you.

Purchase at your own risk.

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Tommy
7 months ago

I purchased a power supply board from Cradeal because they have "Free Shipping: Money Back Guarantee" listed on their website header. I attempted to return the power supply board and I was told that their "Money Back Guarantee" was bull$#*!. Steer clear of this website!!!

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Peter
7 months ago

Ordered a T-con board Jun 3rd and arrived 26th. It did worked after I installed it on my TV. I sent my questions about the shipping during the process and did get answer back with the tracking number via email. It is a new board. When it arrived, I saw a hand writing word on the back of the PCB, 'good'.

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Candice
7 months ago

I have bought Samsung plasma TV power board from cradeal.com. After installation my TV was not working. I have called for TV technician and he have taken my original power board and have fixed it. Now I am trying to get something from cradeal.com but I think it is not a good idea

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Janet
8 months ago

I ordered a TV power supply board from Cradeal. I thought it was unusual that I got no email to confirm my order and when I looked at reviews, I saw that they were not very good. When I went to the Cradeal site, I could see my account and it showed that they had received my payment (via PayPall) and that my order was "processing".

After 7 days, I got a text saying I would receive a package from DHL in 3 days. Sure enough, the package arrived on the third day – so the order took a total of 10 days. Not bad for something coming from China to the US. It was packaged very well, was exactly what I ordered, and is working perfectly in my TV.

I would have liked better communication from Cradeal, but based on my experience they are a very legitimate supplier.

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Cedric
9 months ago

Bought a "new" mainboard in febraury, arrived in march, died in may. No warranty…. Custom service says "out of warranty".. Are they kidding me?

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Laci
1 year ago

Got my new board after 10 days.
It works perfect.
Thank you cradeal.

I don't know why ohter customer have
a lot of problems. For me it was no
problem to select my board and got
It fast.

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Corey
1 year ago

Got a .co.uk website but based in China with no company information at all. I'll not spend my money with such company

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Gerardo
1 year ago

This seller is very dishonest and robs customers, they sell you defective parts and expect you to fix it. I messaged the seller numerous times and they hardly ever responded. I will advice anyone who decides to purchase from cradeal to think twice because if you get defective product/s, the company will not refund you.

Unhappy customer

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Dallas
2 years ago

After buying my product (TV Powersuply) I thought I'd have a little look at the reviews. Wow! I started to worry. I had no message to confirm dispatch so I sent them an email asking. They got back to me straight away the next day. I received up to date tracking and my item actually came 4 days earlier than expected according to the tracking. It is true that the items come from China however I'm happy and can say that my purchase was more than succesfull and I now have a working tv again. Couldn't be more than satisfied.

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Julie
2 years ago

This online store is a bad seller and not honest
Take care before buy at Cradeal. No es honesto, todo es de mala calidad y usada,

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Herbert
2 years ago

First time using Cradeal. I never received my product,
Fake messages or no response from mr john.
i never will make business wiyh this junk dealer

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Pablo
2 years ago

This online store is a bad seller and not honest
Take care before buy at Cradeal
Thank you PayPal to help me

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Diana
3 years ago

Ordered a motherboard for Dell N5010, to my surprise money were transferred to China instead of UK as site name (boardss.co.uk) suggests. Order received within advertised time frame – 12 days. Installed and working properly for almost a week.
The bad – seller is not responding within 24hours as noted on the website, order is still in "processing" status after 20 days after purchase, price went up with 20GBP as soon as I placed my order, it is misleading that the shop is a UK shop.
Bottom line – either I was lucky or the seller is not that bad.

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Mandy
3 years ago

Thanks to Payapal's intervention , Mr "John" finally sent the tracking number of the package ( ouf course without saying who the shipping company was I had to find out myself DHL , UPS , FEDEX , EMS ???)
Let's hope the piece works now …

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Tyson
3 years ago

Plasma tv psu board arrived ten working as stated. One side of packing box mashed in. One bulging capacitor and dry joints on board. Hope it works ok as we no longer have the tv due to customer taking it back after we wasted time fitting two repair kits and other bad parts with no results.

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Neil
4 years ago

Receive a use defective board after 5 weeks. To return the board it cost me more than I paid for.

This is how they scam people.

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Jimmie
4 years ago

Wrong item came and for months I am hearing that they will send it out and NEVER.
we resent you the board already!


Best Regards.
John
TEL: +8613312971196.
FAX: +8607525888144
E-Mail: [email protected]
Boardss CO. LTD.

That is all I am gettin

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Athena
4 years ago

Wrong item came and for months I am hearing that they will send it out and NEVER.
we resent you the board already!


Best Regards.
John
TEL: *******196.
FAX: *******144
E-Mail: *******@126.com
Boardss CO. LTD.

That is all I am gettin

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Jon
5 years ago

I waited 5 weeks for a replacement power board for a samsung. It finally arrived after it apparently failed Chinese security, but when i went to fit it, it was completely different to the one in the picture, and the terminals were in the wrong spot, so it could not even be fitted into this model tv. Asked for refund, but nothing yet.

DO NOT BUY FROM THIS GUY, ABSOLUTE FRAUD

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