Website & Phone:
4 months ago
I ordered a product from this company and paid $200 extra for expedited fulfillment to receive the product in 10 days.
By day eight I had heard nothing from the company so I reached out to the merchant to check in. I was immediately cussed out and called slurs designed to degrade members of the LGBTQ community, racial slurs, and threatened. I was also told he was not going to be able to start my order for three months, despite having paid the additional $200.00.
I told the vendor to cancel the order as I would not be purchasing anything from him. He refused and told me I was 鈥渓ocked in鈥?and that I made a 鈥渃ommitment.鈥?
I told him no, cancel it. And got off the phone. I immediately received text messages from the vendor (the owner of the company by the way) and in the messages he was calling me a faggot, an antifa terrorist, telling me that if I don鈥檛 change my bank account he was going to drain it. He posted my personal billing information to his Facebook, doxing me as an antifa terrorist for all of his white supremacist followers to see. Encouraging them to 鈥渢ake care鈥?of me.
He also said again that he was going to send me the item anyway and it would be the most broken and bent piece of s*** he could fit in a box.
All of this because I called for a shipping number or order update.
6 months ago
Product is great…owner is NOT. Posted our address and mobile numbers and asked followers to harass us on his personal FB page after a misunderstanding. Never tried to start a civil conversation with us, called 70 times within several house, sent inappropriate text messages to myself and harassing messages to my boyfriend. Reached out to my extended family accusing me of drug use. I have no clue how this business rates above 2 stars…
1 year ago
I had a million questions and Jon was amazing when it came to answering them. I was made to feel like I was family and I knew that Distillery Network Inc was the place for me. I told him my budget and we worked out a deal that has me smiling for almost two years now. The quality of workmanship is above and beyond. Customer service is amazing. One message and my question is answered. Jon and crew you have my business in the future always. Proud to buy something made in the USA! Veteran approved. www.americancopperworks.com www.thedistillerynetwork.com www.moonshine stills . com
1 year ago
Last year is my husband birthday. And he likes to experiment on making beers. So that time, i decided to surprised him. I purchased a 6 gallon to the TDN. Because the price, it's affordable and when I got to surprise him. He's so happy and contacted the owner after he experimented. The price for what i receive. Was unbeatable by far. SO check this guys. Www.amerincopperworks.com
1 year ago
The craftsmanship is pretty good. and thought the packaging was fine. very impressed with this still. I grew up in the Appalachians and this is the little still that could. The owner was really nice to me when he realized that I was a combat vet and offered me an extended discount. I've referred a lot of customers to him ever since and their have been no complaints.
1 year ago
I learned about The Distillery Network through social media and after doing my homework and looking at other manufacturers products I am 100 percent satisfied with purchasing from these guys. The quality of the craftsmanship is top notch and far exceeded my expectations. My order was on time and when I opened the box I was very pleased with how well everything was put together. All the joints were soldered beautifully with no excess slag. Customer service was just as excellent with the few questions I had. The Distillery Network should be very proud of the professionalism they display not only through the quality craftsmanship but excellent no BS customers service. Just visit there website to be amaze www.americancopperworks.com
1 year ago
Very highly recommend. Great quality of copper moonshine still. Great service. Would recommend them to anybody The quality of the craftsmanship is top notch and far exceeded my expectations. My order was on time and when I opened the box I was very pleased with how well everything was put together. Customer service was just as excellent with the few questions I had. The Distillery Network should be very proud of the professionalism they display not only through the quality craftsmanship to their distillation unit thanks to The Distillery Network Inc. and Jon Zajac ! If you want to experience there craft visit there website www.americancopperworks.com