Craft Ease

Read 21 Reviews of Craft Ease to check if it is legit.

Website & Phone:
 http://craft-ease.com

Harry
1 month ago

I liked my experience.
The quality of the canvas was good. It is necessary to make at least two coats of paint for a better result. You should also remember to cover the numbers with white paint when using pale colors. Anyway, I will definitely recommend one, but you have to be patient before receiving the order.

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Terrance
2 months ago

I have had a few paintings now by this company and I have been impressed. The shipping time each time has always been less than 3 weeks. There is a good choice of paintings to choose from that would suit all ages. I'm now addicted to doing them.

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Jeffery
2 months ago

Best service

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Adriana
3 months ago

the paint by number is very good , looks pretty !

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Latrice
4 months ago

I have had the most wonderful discovery in finding these paint by number kits. Their service is wonderful; their paint by number are the best I have ever done. The artists are great and the pictures when finished are truly realistic. I am in love and have ordered three mire.

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Tyrell
5 months ago

I ordered 2 pbn paintings. One was perfect. Word of advice to select a bigger portrait picture. My second one was a gift for my friend. It didn't come out as good. I got in touch with customer service. They saw what the problem was, and suggested to do a replacement picture. First time the shipment was very quick. 2 weeks at the most. Replacement took forever. The customer service was responsive and helpful.
Paint choice and contouring is really good. You put your photo next to picture and you will be surprised to see how close the images are. Choice of colors is excellent.
I am very happy with one portrait. The second one is not done yet but the contouring looks excellent. I hope my friend will have fun working on her portrait.
Again, be patient with their shipping, the pictures come out great. Just one word of advice, choose a close up if you want a portrait vs a complex photo.
I recommend them as artists, not shippers.

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Shantel
6 months ago

Ordered my first PBN from this company. Delivery was very fast and as promised (less than 3 weeks from China to Croatia). Canvas look really good, as well as paints. Can't wait to start painting.

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Joanne
6 months ago

Amazing service with great products. I have ordered from there a few times now and I鈥檝e never been disappointed. I have found a lovely relaxing hobby. Prompt delivery and well packaged. The quality overall is excellent.

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Esther
6 months ago

Product was great. All of the paints were fine. On the negative side, delivery took 5 weeks.

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Johanna
7 months ago

It took some time to arrived because of corona and that it was sent from china. I ordered two paintings, one of them were missing one color and had not enough color for the whole painting, but they just sent me more when I wrote to their customer service. Thanks 🙂
I really enjoyed painting the paintings and they turned out great.

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Natasha
7 months ago

I placed my order on March 7th …still awaiting my consignment.Place order in UK,items sent from china..funnily enough you are not advised about this upon placing your order..You complain … you are complaint is handled by another outsourced company…who haven't bothered to revert yet.My order no is #28114 ..Could you please refund my money Craft ease..Please have some business ethics
and stop fooling customers.

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Zachary
7 months ago

I now have 3 paintings that I have purchased from them and the customer experience is great! I received the wrong painting for one order and they were very fast and efficient to getting that replaced. I would highly recommend!!!

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Lena
7 months ago

I read the reviews on here after placing my order and I was dreading the process after reading. I expected a 2 month wait for my painting.

I am really pleased to report that my kit arrived in about 2.5 weeks! It takes most of that time getting to the Airport in China as I watched it daily on the tracker that the supplier sends you. Once it reached China airport, it only took 3 working days to reach my house.

Finally, the quality compared to ALL other suppliers (on Amazon for example), is exceptional and so clear that there is no need for them to send the extra paper sheet with a print on. And to those people who are moaning that the paints have a code that you have to cross-reference – get a grip! It is not exactly rocket science and if you are struggling then it says more about you than the product!

These kits may be a little pricier than other copy and churn them out manufacturers but I think it is worth it.

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Joe
8 months ago

I understand that the delivery was affected by the pandemic. I wrote an email to them and they informed me from time to time. However, it took 2 months to arrive in Europe. I love the result of my painting.

Tip: Patience is the key. 馃槂

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Keisha
8 months ago

I was sceptical but willing to try out this company. The delivery was slow but in Covid times it was to be expected. I have ordered 3 kits, they arrived last week. I have just finished one, it turned out perfect. It took a few mins to sort out the paint numbers, but all was fine. The only slight issue was the canvas and paint came, it would have helped if the kit included brushes.

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Audra
8 months ago

I bought 3 paintings and I LOVED it! I spent 20 hours painting Four Seasons from Craft-Ease and it was so relaxing. It took some time to arrive because of the custom clearance but the processing time from the company was fast. I made a review video about it and got many positive feedbacks too! I guess I'm addicted to it and I'd love to do it again even after quarantine. I love to see it on my wall and love doing it too. Thanks Craft-Ease!

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Stewart
9 months ago

It took six weeks to arrive but this was expected due to the current climate. Set is as expected, canvas/brushes/paints all correct. A little fiddly to match up paints with a 4number code to the 2number canvas and numbered stickers for the pots could be useful.

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Christal
9 months ago

Echo what has been said already
Poor customer experience
Expensive on the market against other companies and I have just been advised will take another two months for delivery but this is normal?
Do not use

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Kristin
9 months ago

Ordered weeks ago! My order still hasn鈥檛 arrived. I have emailed twice and no response! I understand there鈥檚 delays at the moment but then to ignore customers?! That鈥檚 awful. Don鈥檛 be fooled by the fancy website and marketing.

Update: months after my order I get emails saying CE doesn鈥檛 believe my review is real???? Is this a joke?! Provided my proof to TP after receiving constant emails about this.

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Ariel
10 months ago

Terrible product. Canvas came rolled up in terrible packaging. Nothing as described. Faded numbers. Would not give me my money back. Stay away!!!

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Efrain
10 months ago

DO NOT BUY FROM THIS JOKE COMPANY!

Everything is sent from China, so delivery takes around 2 months. Quality is extremely poor! Colours are not the same as in the picture on website. I have placed an order for the full kit, which includes 10 brushes, but I only received 3. Also, the quality assurance are so bad, they sent me 2 identical colours. As a result I have 1 missing colour so can't finish painting. Paid $60, but believe me $10 is max what it is worth!

Yes I have contacted the seller asking for partial refund ($25), but they are fighting for the money so hard. They told me over a month ago that they will post brushes and replacement colour to me. Still waiting… So you get the idea. I highly recommend you to try someone else instead of this JOKE. Never again!

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Edit:
Who is KC? Best quality? Believe me, those brushes and paints look so cheap unbranded, you can order them on AliExpress for 50p. Come on! Trying to sell cheap quality and make money on that. What a great business idea

Update (02/02/2021):
Craft Ease are now working on removing this review as they believe this is a fake. Just proving how bad they are by trying to cover up. Not giving refunds to unhappy customers. I got all confirmations and email communications with them to prove this is a genuine review. But don't worry Craft Ease I will make sure to leave more reviews now. What a shame of a company

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