Website & Phone:
The brackets had snapped (cheap brittle plastic.) when attempting to replace these I was told it would take 1-2 weeks to deliver and would cost 拢56. (Again, for two cheap plastic brackets.)
When the machine works, it's great. It just doesn't work enough of the time.
On a positive, the consumables available are top class.
However due to the problems I shall be purchasing a machine from a rival company. I have placed my final order with Craftex.