CreoGlass Design

Read 13 Reviews of CreoGlass Design to check if it is legit.

Website & Phone: Greenhill Crescent 15-19 Watford WD18 8PH United States
 http://creoglass.co.uk

Juliana
8 months ago

I left it late to order our splashback, despite reminders from our builders. I placed the order, explained my situation via email, and received a response from Nicole promising delivery within 48 hours. To my absolute amazement the splashback arrived within 24 hours. That is brilliant customer service and definitely a 5 star rating . One very happy customer

,

Lakisha
10 months ago

I was very particular about what kind of splashback i wanted and went through many samples. I finally found the one and requested for it to be made in the same colour and design. I was promised a 2-3 week turn around time which wasn't met it took them 5 weeks! Eventually the visual artwork sent to me showed the correct colour and i approved for them to proceed. Once the splash back had been made it was bought to my attention that they didn鈥檛 make it in the colour i had asked for ( they didnt even follow their own visual artwork) i was disgustingly put under pressure to decide as the owner said 鈥榙o u want it or not鈥?and 鈥榠f you want us to fix it then you鈥檒l have to wait another 10 weeks potentially and tell us right now鈥? I had already inconveniently waited for so long now to complete the kitchen i had no choice but to have it installed we had already paid most of the money and they were refusing to offer any understanding of their mistake. Now i am stuck with a splash back which looks awful in my kitchen thanks to this company. Appalling service in particular from the owner himself would not recommend them.

,

Stephanie
1 year ago

Very good service from start to installation.

,

Gloria
1 year ago

Really good communication, they turned up when they said they would or called if they were delayed in traffic and fitted the splashback with a minimum of fuss. Aleks Blaziak was the account manager and was on top of things from start to finish. It looks great and I'd happily recommend the company.

,

Melanie
1 year ago

I am very happy with my Smoky Mirror Splashback I have had so many compliments from friends and family. The sales team made my purchase so easy, they were very informative and gave me a very competitive price

,

Jaclyn
1 year ago

Excellent choice and service.
Great selection of splash back options and really helpful staff at the main office itself in Watford.
We were undecided at our first visit but the team was happy to allow us some decision time, getting back in touch a month later to let us know about their sale. We re-visited our shortlist, scrapped it and went in a completely different colour and sparkle direction, which the team was happy to assist with and even allowed us to take the only sample they had of the colour and sparkle density we wanted.
The measurers were quick and efficient (literally in and out) and the installation team was quick and efficient, concluding the installation of the splash back within 2 hours.
This is the second time we've used CreoGlass and we'd recommend their services to anyone looking for splash backs.

,

Rafael
2 years ago

Great customer service, the quality and finish of my kitchen looks amazing, the non scratch worktop really doesn鈥檛 scratch even when my son decided to chop the veg directly on it, I freaked out but when I looked at the surface there were no scratches. Amazing !!
Thank you to everyone at Creoglass!

,

Lea
2 years ago

What can I say, from the moment we entered the showroom right through until installation we received tremendous customer service and care from all staff members. We have had horrible experiences in the past with previous jobs in the house with different companies but I am so thankful to CreoGlass for how smooth and easy they made this! And my kitchen looks absolutely brilliant, always a hot topic when guests come round. I highly recommend!!

,

Jillian
2 years ago

Dreadful service. Visited showroom twice. Gave measurements for upstands. Was asked to confirm measurements which I did then paid over 拢600. Four weeks later I phoned to ask if my order was ready. Was told my project manager wasn鈥檛 there but I said I only wanted to know if it was ready. I was told they were still waiting for written confirmation of the measurements. I assured the member of staff the measurements were fine and I had already paid so to go ahead with the order. She advised it would take about two weeks. Four weeks later having heard nothing I phoned again and left a message on an answering machine. No one called back so I phoned again to be told no order was ready as I hadn鈥檛 confirmed the measurements. At this point I asked for my money to be refunded. I鈥檓 still waiting
Dreadful dreadful company to deal with and incompetent staff

,

Shawna
2 years ago

Very rude people

,

Abigail
2 years ago

Your job is good. The team's attitude is best, I'll be working with you in the future.

,

Adrianne
2 years ago

Like it states 1 star Unacceptable experience, unreasonable and terrible conduct and product.
I really hope you don't have to find this out for yourself.

,

Julia
3 years ago

I had a new kitchen installed this year, and we initially were going to go with a simple solid colour splash back, until I realised you could get custom printed ones.
Well one thing lead to another and we decided we would fully surround our kitchen with a custom printed design and I spent a couple of weeks researching all the companies out there offering the service, and one stood out above all the others, CreoGlass.
I was obviously drawn in by their professional image, and their prompt communications and decided we would take the plunge. Now we knew it wasn't going to be cheap, but it was really going to make a difference to our kitchen design.
Within a couple of weeks they came out to measure our kitchen (while it was still being built, but had all the units and worktops in place), this only took an hour but the fact that two people came out and both took a set of measurements so they had a double check of every single sizing gave me huge confidence (unlike our worktop fitters….!).
Then came the very length process of working on the design. I wanted something very….very bespoke, sci-fi themed and using many different design elements to create a holographic feel with sparkles to reflect light in the glass.
This process took several months, I wasn't in a rush but wanted to make sure everything was perfect, and their designer was exceptionally patient with me and did a wonderful job on making suggestions, creating mock-ups so I could create my own visualisations to ensure we had the look and feel right with the rest of the room.
This process took so long because of me, not because of CreoGlass, I was always tweaking, adding, changing to get everything right. Finally we had it installed, and I have to say it was stunning. The fit was perfect, the socket holes were all exact, no mess left and the whole resulting design was absolutely as I had envisaged it.
I can't praise the work CreoGlass have done enough, you get what you pay for, and I paid for the best!

Is CreoGlass Design legit or scam? Can I trust CreoGlass Design?

Our user(s) provided the above reviews and comments against CreoGlass Design, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the CreoGlass Design reviews at any cost.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *