CVapp.fi

Read 1 Review of CVapp.fi to check if it is legit.

Website & Phone: van Coothplein 39a Breda 4811 ND Netherlands
 http://cvapp.fi

Naomi
4 months ago

After payment you might discover that exporting to .doc is beta feature and when I tried that it only saved text without formatting and pictures. Anybody using this service can make a CV without any subscription and take a printscreen about it free of charge. I felt like I paid for nothing so I immediately cancelled my subscription.

They claim they have 7 day trial with money back guarantee. That is what "7 p盲iv盲n rahat takaisin takuu" means on their website cvapp.fi

Does not seem to be so in reality. I cancelled my trial after using it for less than a day. I filled in the form and got confirmation "Tilauksesi on peruutettu" on website.

After over 3 weeks I still have not got any money back. I believe it should be automatic. If not, why fill the form? Well no problem, I decided to contact and ask about it. Contact form on website did not let me send message to customer service and notified that my message seems "suspicious" so I contacted this company via email.

They reply to me in finnish and keep claiming that only problem they found was that payment did not go through. They claimed that I did not have enough money on my account and I should contact my bank to be charged for one month also. 31,90鈧? Really?

Here is what they replied:

"Hei Babette,

Kiitos, ett盲 otit yhteytt盲.

Tarkistin tilisi ja sain selville, ett盲 maksu ep盲onnistui riitt盲m盲tt枚m盲n saldon vuoksi. Jos maksusuoritus n盲kyy tiliotteessasi, ota yhteytt盲 pankkiin, sill盲 luultavasti maksu on jonossa."

So they admitted that they tried to charge me another 31,90鈧? Remember that I cancelled during trial period after one day. I activated this trial 13.9. and cancelled it 14.9. and got confirmation about it. I am glad I was wise enough to also cancel their continuous charging permission from Paypal myself before they could suck this 31,90鈧?also.

I provided screenshots to their customer service and they seem to pretend nothing is wrong and keep claiming that problem is now that I cancelled my subscription after trial period, which is total nonsense.

Here is what they told me:

"Kiitos, ett盲 otit yhteytt盲. 7 p盲iv盲n ilmainen koejakso muuttuu automaattisesti maksulliseksi tiliksi, ellet peruuta sit盲 ensimm盲isten 7 p盲iv盲n aikana. Siksi tilisi k盲yt枚st盲 on l盲hetetty kuukausilasku (katso hinnasto).

Voit peruuttaa tilauksen milloin tahansa, mutta olen nyt jo peruuttanut tilauksesi eik盲 sinulle l盲hetet盲 en盲盲 uutta laskua. Voit viel盲 k盲ytt盲盲 premium-tilin palveluja viimeisen maksamasi kuukauden loppuun. Sen j盲lkeen siirryt ilmaisen tilin k盲ytt盲j盲ksi. Voit siis tulevaisuudessakin kirjautua sis盲盲n ilmaiselle tilille ja tarkastella tai muokata ansioluetteloasi.

Toivottavasti siit盲 on sinulle hy枚ty盲."

Siksi tilisi k盲yt枚st盲 on l盲hetetty kuukausilasku (katso hinnasto). Seriously? There are only two options here:

1. Customer service do not understand english and finnish and cannot see when people have started or ended their subscriptions

2. Customer service is trying some scam.

I cannot think other options. I contacted them in finnish AND english and got treated like this.

I even took a video about whole process. If this company wants bad publicity over 2,95 euros, I am fine with that, but I think it would be more beneficial to fix their customer service.

I am going to handle this through Paypal dispute, since customer service is clearly trying to pull my nose here. This kind of scamming needs to be stopped.

Is CVapp.fi legit or scam? Can I trust CVapp.fi?

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