Dang It Repair

Read 5 Reviews of Dang It Repair to check if it is legit.

Website & Phone: 2145 Union Ave Memphis 38104 United States
+19014021144
 http://dangitrepair.com

Brice
8 months ago

My husband's laptop screen came loose around the hinges that needed replacement. The parts were ordered and they called when the parts came in. His laptop was fixed in a timely manner at a reasonable fee. Tyson and Broadie both were courteous and kind to my elderly husband and gave him pointers on using his laptop. He was extremely pleased especially since he left it on Saturday afternoon and it was ready on Sunday afternoon. Great service!!!

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Veronica
1 year ago

So let me walk you through this because it sort of boggles the mind. I just walked into the store, about 20 minutes ago, to get my phone looked at because the screen wasn't working. A young man at the front of the store, HARRY, comes up, offers his help, and begins to troubleshoot the issue. As he's restarting the phone, he is simultaneously playing a video game on his phone. I don't say anything at first, I just proceed to watch him continue to look at my phone, look back and play his game, look at my phone, and look back to play his game. This goes on for a couple of minutes. Finally, exasperated, I politely say: "Can we maybe focus on fixing the phone instead of playing a game? He tells me that he isn't playing the game. I beg to differ because he is clearly playing a game in front of thine own eyes. We proceed to go back and forth: him insisting that he isn't playing, me insisting that he is. Finally, I've had enough and tell me to get me a manager. He says the GM isn't there. I ask to speak to any manager. He says the manager isn't in. I ask for him to put him on the phone. He refuses to do so. He tosses my phone on the counter and tells me to leave. I tell him I am going to file a diagnostic on the phone as well as to document the shit show that has just transpired. The dude throws the clipboard on the counter at me. Not exaggeration. He tosses it down like he has no fucks to give. As I am filling out the report, he start staking pictures of me, I'm assuming to trash me on his social media account later tonight.

I worked restaurants for many years. I worked customer service jobs and many jobs where people will try to shit on you or throw their perceived power around at customer service reps. I assure you I am not that guy. The measure of immaturity, blas茅 disrespect and utter arrogance of Harry was sort of spectacular to behold. I think it's pretty fair to say I won't be coming back in as a customer in the foreseeable future. Godawful service. Absolutely godawful.

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Julian
1 year ago

Do not get your iPhone screen replaced here. I dropped my iPhone 8, cracking the screen pretty badly. I live in midtown and didn't feel like making the drive out to the Apple store, so I took it here because I figured I could get it fixed faster and cheaper. Man, was I wrong.

While they may have fixed my screen faster than I could have had it repaired at the Apple store, I was shocked to find out that they charge the exact same ($150) but do not use Apple approved replacement hardware. So, I paid for a new screen that randomly changes brightness every time I unlock it and no longer supports the "true tone" function, rending my screen perpetually bright and extremely blue.

The worst part, however, is that while replacing my screen they damaged my microphone component. So, now, whenever I'm speaking on the phone the person on the other side can only hear me about 50% of the time. Sometimes shaking my phone helps but not much.

Eventually, I took my phone to the Apple store to get it fixed but they said they can't fix a damaged microphone component. So I'll have to buy a completely new phone if I want to use it as a phone.

TL;DR: iPhone screen repair is the same price as the Apple store but with substandard and malfunctioning hardware. Also, they will irreparably damage your phone in the process.

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Evelyn
2 years ago

If you need a new phone screen or a battery, go here! Eric was a truly excellent tech and was very experienced, knowledgeable and congenial. I will return. Thank you. – Midtowner

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Charity
2 years ago

Have used these guys several times. Always courteous and quick. Sorry to hear they got flamed by one bad reviewer, but this is not been the case for me. They have competently serviced two of my family's iPhones, a MacBook Pro and one other iPhone. Will definitely use again.

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