DankStop

Read 22 Reviews of DankStop to check if it is legit.

Website & Phone: Talmadge Road 330 Edison 08817 United States
 http://dankstop.com

Barbara
8 months ago

Don鈥檛 ship on time even if you pay for priority. Will not combine orders even if they鈥檙e going to the same home. Terrible customer service.

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Larissa
8 months ago

I ordered a glass water twist beaker WITH the insurance and was sent a silicone mini-beaker, yes- silicone, (so much for paying for the insurance, right?).

They do NOT answer the phone and show no compassion in emails (no apology for messing up the order, no explanation for how they could've mistaken a jet-black silicone mini-beaker for an all-glass, water twist bong), AND they continuously send me notices and direct me to pages on their website that tell me to not use the item they sent. Well, DUH. I wanted a glass bong and you sent me this tiny silicone, joke of a thing! This company is rude beyond belief. I could've ordered from another company and received my order accurately and timely. Instead, I have to go on here and file a review because of how absurd dealing with the company is.

I don't write reviews & I'm surprised that a company with a pretty cool name like 'DankStop' is the one that I have to negatively comment on, but.. man, oh man. What a truly horrible experience! If I can save another person from going through what I went through, then I guess I gotta get on here and write a review. Save your money. They will take it and run!

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Guadalupe
8 months ago

Have been waiting 3 weeks for my package, this company is a joke.

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Britney
9 months ago

Would give negative stars. Been waiting almost 2 weeks for one lil pen. An when it said it was here an it's wasn't outside I tried to call. They literally hung up on me multiple times. Still no reply from them. Do not buy s*** from here. Just go to the store.

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Shirley
9 months ago

Horrid customer service, failed promises, and a damaged package. Nice.

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Rene
9 months ago

Due to the covid 19 situation they claimed they were running behind 2 to 3 days. Well, I've been waiting almost over a week now and still nothing g. I understand it's too much for much you guys. But don't lie to customers because you cant hustle.

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Francesca
9 months ago

I stand corrected. Review wasn't showing up, but it is now. Thank you for allowing feedback. Surprised you haven't had more complaints given that Puffco support is nonexistent. Anyway, sorry about the mixup.

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Tanisha
9 months ago

Just go somewhere else and save the trouble. Boomheadshop shipped my product cheaper and faster. If I knew it would take over a week to ship a package I would鈥檝e never ordered anything on here.

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Carl
11 months ago

I鈥檝e ordered twice and had no problems. Fast shipping. Don鈥檛 ship on weekends though.

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Virginia
11 months ago

Everytime ive ordered from DS they have shipped promptly and the products have been good quality for the $.

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Princess
1 year ago

The cheapest product on the market and the most unresponsive customer service & sales I've ever seen from a company. They clearly just don't care. Additionally they censor negative reviews from Google and their website. Avoid at all cost

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Connie
1 year ago

If I could rate a zero star rating I would. I purchased a medium 4 piece Santa Cruz shredder in the Rasta colorway. When I received my order I was stoked! Finally have the grinder I鈥檝e been waiting for. I dig through the packing peanuts and find it! I open the box and pull the grinder out. ? the color of my grinder is Red, ORANGE and green.. this can鈥檛 be.. who would try to pass these colors as the Rasta colorway? DANKSTOP did.. when I contacted their customer service I was told this is how it鈥檚 shipped from Santa Cruz shredder and that it鈥檚 the updated Rasta colorway. If I saw these colors together on the DANKSTOP website I would have laughed and never ordered it. However, the pictures of the Rasta shredder on their website is clearly red, yellow/gold and green. To make this even more of a scam, they have an all orange shredder and guess what.. the oranges match.. so instead of offering to send me the yellow/gold piece of my shredder, they give me a $35 gift card and I never heard back from them. The most disappointing purchase I鈥檝e ever made online and because they had the audacity to send me this shredder red, orange and green and then not make sure I got the Rasta shredder I ordered I鈥檒l never purchase anything from them again.. I鈥檒l be posting pictures on other review sites as well as a review video on yt.

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Saul
1 year ago

They claim "free" transportation, but charge you for insurance just in case your product gets lost in transit. Dishonest!

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Victoria
1 year ago

Recently shopped at DankStop.com and have to say the experience was amazing. The product came in and even though I didn't like it, their customer service took care of me completely and I exchanged for something else (with no cost even though it was kinda my fault). I received the 2nd item again with free shipping!! and I absolutely love it! Have tried other smoking supply websites before and can see this one is the best selection and experience BY FAR.

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Calvin
1 year ago

They refuse to pay their affiliates what they owe them. Not a company you should trust with your money.

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Gabrielle
1 year ago

Impossible to contact this company. I called, emailed and used their supposed chat support. Not a single reply or phone answer. I was trying to buy their glass through their wholesale program, thankfully I didn't spend any money before I realized they don't care about their customers or partners. I finally found a much better company with great customer service and faster shipping. Do yourself a favor and check out PiecePro Xpress instead, I've had good experiences with them.

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Fabian
1 year ago

First experience I had with customer service was when I left a review that some how the inner tube of my dab rig broke-instead of just an apology they also sent me a FREE upgraded dab rig! I've continued to use them without disappointment in products until today when my new vape didnt fit my already boughten dank vapes cartridges (not to be confused with dank stop- dank vapes were purchased at a dispensary) I called to ask a basic question about vapes knowing that because they were from seprate shops that there might be anything I could do but return it. Instead they let me keep the vape I already bought AND gave me store credit back on it to find another vape that should better suit me! If I buy anything offline such as bongs, rigs, or even as simple as papers, it will most definatly be from dankstop!

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Micah
1 year ago

If you're buying branded glass it's great. I love my empire glassworks pipe and it was the cheapest price I found.

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Dana
1 year ago

You can buy glass WAY cheaper at DHgate.com
stop wasting your money.
dankstop buys everything from CHINA. you're getting screwed.

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Tracie
1 year ago

Purchased a few items from this site because my usual site for parts was out of stock. The buying process isn't the issue. It's the complete lack of communication and transparency once they have your payment. I received an email stating the order was processing and I would get an email shortly with tracking information. After four days passed with no updates I emailed DankStops customer service asking for a status in regards to my order. An individual named Monty replied cheerfully that they were having technical difficulties. I found the response to be odd. I asked if they were having adverse weather, hostage situation, etc ? The reply was again, technical difficulties and no further information regrading my order. I again emailed asking for either a tracking number or a cancellation confirmation. I did not receive an email back for four more days. This was 3 days passed the original delivery date originally promised. When I finally received the tracking information it stated that the items shipped from New Jersey, ended up in San Francisco, CA and then shipped back to Tampa where I live. I left a lengthy review on their website (DankStop.com) and it was deleted and replaced with a number of self reviews. I had also found out the junk this place sells is all knockoff garbage from China. Everything they sell can be bought on DHGate.com at a fraction of the cost. Bottom line is, if you want quality, you will not receive it with this scam artist middleman site.

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Jackson
2 years ago

excellent quality, quick shipping (free), overall good company to do bizz with definitely recommend 5 STAR FOSHO

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Jamaal
2 years ago

Free shipping, fast delivery. Quality products always satisfied

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