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I have a small 1 person company. I messed around in Danlon's system, trying to figure out whether or not I could pay salary in a system without support.
It turned out that I could not. While roaming around in their system, I clicked on a "Buy salary tickets" button that gave me 12 salary tickets. I never used any, because I couldn't figure out how to use the system properly.
I wrote them an e-mail, explaining that their system is probably great, but it's not for me, I don't know how to use it, and I don't want to spend my hours figuring it out.
They deleted my from the system and all was fine.
A few days later, I've received multiple mails, insisting that I pay DKK 300,- because I clicked a button that added 12 salary-tickets.
Danlon had a total expense of exactly 0 DKK! And the only thing I got from Danlon was wasted time. I don't mind a bit of wasted time, I tried a system, and didn't have time to figure it out properly.
So, Danlon didn't have any expenses from me, and I didn't gain anything from using Danlon – It then seems extremely pedantic that they insist that I pay DKK 300 for a service I never used! I'm very disappointing and will not provide Danlon with any business in the future.
I suspect that, if the company is this insisting and pedantic about this, then they'll be pedantic about anything.
Therefor I recommend people to choose a different service than Danlon!
Difficult a little bit. No tfl.contact in case a suddenly problem
Good system – fantastic service