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He made his meassurements but when I received the first suit, I couldn't fit either the pants or the jacket. When I told him this, he said that pants had a certain fit and were right for me. As for the jacket he told me that it was because I have a large chest that it didn't fit me.
A Danish tailor that he works me told me that the jacket was incorrectly made and that not enough fabric had been used. I knew that the pants didn't fit despite what Danny said, so I told him again. He agreed to have them returned so that he could alter them.
It helped a bit with the pants but I still ended up going to a local tailor to have them fitted. They never ended up fitting me properly though. As for the jacket he had tried to correct the issue but was insuccesfull as the issue was that not enough fabric had been used so an entirely new jacket was needed.
I told him this and proposed that he should meassure me again before making a new jacket. He did, however, not wait for this but made me a new jacket. The new jacket did not fit either.
So in conclusion, his customer service was fairly ok as he did end up trying to correct the problems. His tailoring, however, is poor and not worth the money in any way.