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911 Smith St
He had me sit with him while he opened the drive and diagnosed it. This took about an hour and in that time he gave me an estimate on what could be recovered, flat rate price and timing. I had a new drive shipped to him to transfer the new data and picked it up four days later.
Alex is reliable, honest and thorough. While I hope to never find myself in this predicament again, if I do I will use his services.
Given the plethora of data and sadly not having backed it up since I was in a transition between computers, moving data from one to the other, I looked for a local data recovery solution.
Low and behold New England Data Recovery was my answer! Alex was extremely helpful and knowledgeable. Pretty cool guy, laid back, will in detail explain everything out to you as to what's potentially wrong with the drive and your options with respect to data recovery, if necessary.
Interrogating the drive on day one, going through a series of trials, tests, and part exchanges, it was determined scratches on the disk, the head-reader having failed, a full data recovery was in order. Could've been a number of things as I had bopped around with the drive in my backpack for a number of years.
A complete success, I got both the data and file structure back as it was on the drive originally. Saved me a lot of heartache having all my files, especially my personal photos, back again. Many thanks to Alex for saving all my data!