Website & Phone:
While using an US server its 15mbps and 27mbps on EU servers (tested on Frankfurt and Amsterdam)
They won't agree to refund even about 12 hours after buying while they claim they give 1 day tests so it should be a problem for them.
I have zero use now to do with this server and will never see my money again, bought the most expensive package.
I suggest you find a better VPS and test yourself before buying so they won't lie to you and eventually scam you.