Decathlon Espa帽a

Read 13 Reviews of Decathlon Espa帽a to check if it is legit.

Website & Phone:
 http://decathlon.es

Kali
9 months ago

Amazing service, I searched through so many different websites and only here I was able to find all the weights I needed. The delivery was very fast. I placed my order on Friday and it already arrived on Monday (with a free delivery), even with the coronavirus now. Everything from placing the order to receiving my items went smooth. Definitely recommend.

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Erik
9 months ago

I ordered a treadmill online that was marked as "in stock" at the beginning of the lockdown hoping I will have it during those difficult days. Two weeks later contacted them asking where it was, I was told it was on its way. Another week later asked again, got the same reply. On the 5th week I asked again and I was told it was delivered. I was shocked. Tried to contact them on all possible channels most of which was not working. Finally got hold of a customer service agent who told me that they would check with the delivery company. When they came back to me they told the treadmill (120-130 kg) got lost(!) during delivery and they didn't have another one in stock so so they would give me a refund. Total lack of responsibility, I'm very disappointed.

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Jessica
9 months ago

Between the Spanish lockdown and a long term health condition requiring me to "shield" I needed exercise – to which end I bought an exercise bike. Ordered and paid on 18th April – and at that point it was showing as "available" in the online store.

I checked-in periodically and the status didn't change.
PEDIDO CREADO – 18/04/2020 – tick
PROCESANDO TU PEDIDO – 18/04/2020 – tick
EN PREPARACI脫N – nothing
ENVIADO – estimada para 29/04/2020

Of course today is the 29th and I've heard nothing back.
I log in to my banking and it turns out they refunded it yesterday (28th) – without any notice or communication…

They held my money for 10 days, did nothing and then paid me back without informing me. So that was an interest free loan I guess? Very generous of me…

An email might have been nice guys – I realise you're all working from home but I don't need to go into a shop to get an email apologising for being useless and having to refund my money.

Hey ho, lesson learnt, only buy here if you have to, I guess…

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Shayna
10 months ago

I ordered a trampoline for my children on the 4th of April, on the 7th of April, I received a message that it would be delivered on the 8th, today its the 17th!!! We've been calling numerous times, the telephone line doesn't work, people in the chat say that they don't know when it's going to be delivered, they don't even apologise. The idea was to have it during quarantine period and for the birthday of my children, I have no idea what's going on, I don't recommend buying anything here, it's a total nightmare.

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Avery
2 years ago

You get what you pay for ! Some articles from their own line are just fine and represent excellent value for money. I have been a regular customer for years, both online and in shops and it's one of the first places I look for specific items, as they really do cover a lot of different sports.

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Brett
2 years ago

I am an returning costumer and unfortunately I'm let down yet again. I decided to order some equipment with home delivery. They could only tell me what date I could expect the package to arrive and no hour, I was expected to wait at home all day all day waiting for the delivery men to call. I instead decided to have the items delivered to the nearest store and arranged with some friends. I payed for the items online and they had no issue charging me the money. But two days later I get an email that the item isn't avaliable online and that they have canceled my order. Now I'm expected to find a car and a driver and drive over 40 minutes to the closest store that has the item in stock?

Extremely disappointed with the service and client valuation of this company.

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Valerie
2 years ago

The people you have chosen have further damaged my confidence

After complaining about a 22 day delay in delivery by Seur some 48 hours back
The unscheduled Seur vehicle arrived late with just one of the two packages
The driver was repeatedly pressed as to where the other carton was and said it would come the following day
Naturally that proved to be as big a lie as all the others of Seur. No surprise there then
A ping pong table without bats balls and a net is a little pointless
So simple message – choose a supplier who has a reliable honest and capable carrier
Decathlon sadly isn鈥檛 one of them which for their brand is a pity
For us? We have more unwantef chasing to do before we ensure NEVER to use Decathlon for anything sizeable in Spain

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Christal
3 years ago

It's a great company, they have a lot of options available and their prices are very competitive!

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Benjamin
3 years ago

I bought two electric bikes from Decathlon Guadalmar in Malaga nearly two years ago. Unfortunately one of them proved to be a bit of a nightmare, but Pablo Francisco Segovia and his team in cycling went out of their way to make sure that any problem was resolved and that I ended up a happy customer.

Never doubt the quality of customer service from this store. They are great people!

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Dayna
6 years ago

Decathlon se ha converitod en la mejor web para comprar material deportivo. Estoy cansada de pagar dinerales por marcas como Nike o Adidas donde lo 煤nico que te venden es dise帽o cuando en Decathlon tienes lo mismo pero a un precio rid铆culo, eso s铆, mucho m谩s practico y sin tonter铆as de nuevos modelos para ser el rey de la calle. Si te gusta el deporte, seguro que compras en Decathlon.

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Rose
7 years ago

Very helpful online shopping site. Their services are really good. Anyone can trust this site.

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Teresa
8 years ago

decathlon.es 猫 di propriet脿 di DECATHLON SA

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Johnny
10 years ago

Pagina web de Decathlon

He comprado varias cosas de esa tienda y ningun problema con ellas

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