Website & Phone: ⚑
Droskv盲gen 2
J盲rf盲lla
177 45
Sweden
☎+468281334
⇗ http://decathlon.se
Stacy
5 months ago
The delivery time from online shop is far to long
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Precious
5 months ago
Strangely working website, the search engine is quite unpredictable. But what i managed to find and order, was normally of good quality. When it was not – always easy to return!
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Jeremiah
5 months ago
Bought a tennis racket online. Good price and everything went fine.
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Jeremiah
5 months ago
If you want a bike, go to the store, forget the online shop, it has the worst customer service possible. A phone number never working, a reply by email not before 48/72h.
I received my bike 2 weeks after my order ( late). The front wheel was not spinning properly and actually stopped spinning completely while I was trying the bike, almost killing myself. I sent an email to the 'customer service', no reply. So I borrowed a friend's car because mine is too small. I drove to the shop in Kungens Kurva ( 2 hours trip back and forth). I spent about 2 hours in the shop, when finally, after extenuating and useless tentatives of fixing it, they realised the wheel was faulty; they replaced it with a new one, but unfortunately not in the same colour. I asked to replace both wheels at least to have a matching colour front and back. Not possible, so I have now a new bike that does not look new. However, I contacted again the 'customer service', asking for some compensation, at least a refund for the home delivery cost. Their answer was appalling, zero customer service skills, they lost a customer for kr199. Well done!
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Fred
6 months ago
Best store ….mall of Scandinavia….and so good service the fitness department 馃槉
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Sergio
6 months ago
Useless for those staying in Sweden. It's more than 2 weeks since I've placed a order and it's not even entered Sweden yet. People travel the entire globe in 48 hours…
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Shane
6 months ago
Goodie goodie.
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Eric
6 months ago
Very good quality and features for money!
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Tristan
6 months ago
Nice deals quick n easy
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Candice
6 months ago
bad bad bad bad bad bad bad bad bad bad bad bad
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Kristine
6 months ago
I have ordered in several countries and the service is great. I enjoy the products very much as they are quite great value for cost. Too bad there are not many shops in Sweden so we can see the products on the spot. Great job guys, best regards and looking forward for what you will bring forward in the future!
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Ellen
6 months ago
The website worked very differently and cart item stocks goes out when I did Pay and confirm order. It existed me. Finally after doing same thing after couple of hours it allowed me to order the same item again however still i found one item size not in stock. The delivery taking longer time within stockholm as compared to all other websites and also not offering home delivery.. Where as other site offers free "Home Delivery" in just 2-3 days over certain amount.
Most important is user registration has all field mandatory and asking personal info like Date of Birth.
Also when we dial in customer center phone number it dosen't have English option.
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Kristie
6 months ago
Bought a tent online and when I drove an hour to pick it from the store (Kungens Kurva), they said they have sold it to another customer!!!!
The worst part is they did not even try to help me to find another tent.
This is unacceptable and unprofessional.
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Ariana
6 months ago
I received the cycle ordered onlin two days after the expected date in the website. Other than that, it was fast service at the store Mall of Skandinavia, Stockholm. No complain, and the riverside hybird bike is great.
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Terrence
6 months ago
Service was superb!
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Lucia
6 months ago
delivery and products! everything worked great!
kayak from decathlon made my summer 🙂
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Willie
6 months ago
Shipping was slow but refund was very fast.
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Miguel
7 months ago
Had 4 problems with a bike less than 1-year-old. There is obviously a quality problem. The service in Sweden is not comparable at all to the one I am used to in France. They did the minimum, acted on 3 of the faults and telling me that the last one is not covered by the warranty…
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Sonja
7 months ago
Very disappointed. Spent all our time untangling! Bought this size since smaller ones sold out. Bad choice. Need a reel to keep line right. Used once and never again!
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Laurel
8 months ago
I shop for all my sporting items on this site. Decathlon has the best range of affordable products and I've only had great interaction with their customer service departments.
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Darlene
9 months ago
good quality
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Claire
9 months ago
I've ordered from Decathlon many times and there have been no problems. Yes, they can't compare to other Swedish shops that have everything in stock and ship within 1-2 days, you have to wait for items to arrive from Poland or elsewhere. At the same time the pricing is competitive considering average Swedish prices (yet they are higher than Decathlon prices in other European countries but that's how it is). Good customer service as well. Overall, thumbs up!
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Yolanda
9 months ago
The shopping online is easy and straightforward. Prices are competitive.
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Kellie
1 year ago
perfect service, fast delivery. thank you
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Gary
1 year ago
Good stuff with nice prices but long delivery time.
I am satisfied with the things I have ordered. Good quality and nice prices. The downside is that it has always take at least a week to get the things when ordered.
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