DECIEM IS ABNORMAL

Read 13 Reviews of DECIEM IS ABNORMAL to check if it is legit.

Website & Phone:
 http://deciem.com

Judy
9 months ago

I do not understand all the negative reviews lately. I ordered my goods from Deciem for the first time in my life and received them soo quickly minding that we鈥檙e in the middle of a pandemic and all the products were in a perfect condition. Nothing missing. Customer service is there and it is great and very helpful. About the tracking issue – yes, i couldnt track my order for a couple of days too but after that i was able to track it just fine. Dont leave negative reviews just because you鈥檙e impatient. Very good company! Keep it up P. S the packaging is dirty because it got dirty in my bag. It arrived completely normal and clean

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Lonnie
1 year ago

Went to the store in NYC 6 months ago and very disappointed with the service and I was surprised with my last 3 visits from 3 different NY stores the Few past weeks as everything changed in terms of service and store experience. Whatever Deciem did to fix this, I totally salute and keep it up! Everyone was helpful and able to help me and fianc茅 with our needs. Stores looks great and will definitely come back! Happy to purchase my first NIOD product.

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Kevin
1 year ago

As a new customer, I called to get assistance with online ordering and to inquire about possible coupons and sales. Nope, nothing on sale now they said. I placed a large order, only to find out the VERY NEXT DAY they have a 23% off store-wide sale. Great. Thanks for the heads-up, guys. I contact them to ask if there is anything to be done to help with this, and they just said I would have to return the items and reorder them at my expense. Ok. I will return them, but will not be reordering.

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Danielle
1 year ago

The worst! I placed an online order – minutes later I went to cancel the order. For the cancellation reason I clicked "Found products locally." They emailed back saying the order had already been shipped – lies! I attempted to cancel MINUTES after I placed the order. I called and the woman said the order was packaged (not yet shipped) – hello, UNPACK IT! I feel like they do this so the order will still ship and some people are too lazy to return the item – so they make $$$. Plus, I have to pay return shipping. Ridiculous.

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Dusty
1 year ago

Very suspicious online credit card activity after purchasing products from their website. Reported to Visa.

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Randi
2 years ago

OK products, but were no help when my delivery didn't come, Fobbed me off to DPD and they have the worst customer service standards. All good until something goes wrong, and then they suck.

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Sophia
2 years ago

Great and affordable products that I also use with bravura range and both offer quick service

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Kelley
2 years ago

They stock lovely products , and efficient website and delivery.

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Autumn
2 years ago

The quality of The Ordinary products by Deciem is amazing! And the same time the price is very low so everyone has an opportunity to try good skincare. Deciem offers a free pdp delivery to France for orders with a cost more than25 euros!

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Brandi
3 years ago

V prompt site

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Pedro
3 years ago

Their products are excellent at very reasonable prices, unfortunately they do run out of stock due to their popularity. Everything well packaged and sent recorded delivery.

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Alvin
3 years ago

Absolutely over the moon with value and dm fast delivery

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Marshall
3 years ago

Great product. Very kind and helpful shop assistants.

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