Decitre

Read 104 Reviews of Decitre to check if it is legit.

Website & Phone:
 http://decitre.fr

Shawn
6 months ago

I received a package full of damaged books and initially received a message from them asking me if I wanted a refund or replacements a couple of weeks later.

Since then they have proceeded to completely ignore me for over a month. I have sent them multiple emails since with no response and it's obvious they have absolutely no intention of making it right.

Bottom line: They're counting on the books being too heavy and expensive to send back. They've got my money and I'm SOL, to hell with providing anything remotely resembling good customer service.

Someone should inform these amateurs that you need REPEAT business from SATISFIED customers in order to stay in business and maintain a good reputation.

What more can I say other than to strenuously recommend you resist the temptation to give them a try and TAKE YOUR BUSINESS ELSEWHERE.

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Nicolas
6 months ago

I placed my order on the 7th of July, and my order was dispatched on the 16th. No problem there. Then I received an email on the 23rd saying that my book had been delivered to the wrong address, that it was now out of stock and would I prefer I refund. I asked how long it would take for them to order a new copy, as that is my preference. I've now sent three emails and have not received a reply to any of them. It has been 2 weeks since they told me they lost my order and 4 weeks since I paid for the book, with no sign that a replacement will ever be sent. I'd ordered it for someone's birthday (which has since passed), so it's been a disaster all round.

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Malcolm
9 months ago

Conforme 脿la description.

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Maranda
9 months ago

Super
Encore merci

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Heidi
10 months ago

Simple et rapide !
Merci

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Blanca
10 months ago

Une belle alternative 脿 Amazon !

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Kyle
10 months ago

Parfait.+++

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Clay
10 months ago

Correct, sans plus.

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Gerald
10 months ago

Excellent service

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Yvonne
11 months ago

Perfect service

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Laura
11 months ago

Service serieux

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Randolph
1 year ago

Oui oui oui oui

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Richard
1 year ago

Nickel merci ?

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Roland
1 year ago

Excellente alternative au g茅ant Am茅ricain… Concurrentiel, Rapide, Efficace et Fiable !!

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Jenifer
1 year ago

Tr猫s bonne alternative aux gros sites de vente par internet

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Tasha
1 year ago

Simple et rapide.

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Shaun
1 year ago

Parfait. Highly recommended library

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Kristie
1 year ago

satisfaction

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Cindy
1 year ago

DELAI DE RECEPTION TROP LONG – CHANGEMENT DU TITRE
"ALMANACH FRANC COMTOIS" EN "ALMANACH DU FRAN COMTOIS" et FORMAT DIFFERENT

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Nathan
1 year ago

The delay between the time you order the books and the time you receive them is so long. Such a shame, but I will order from Decitre again because it avoids using that dreadful company whose name begins with an A. You just have to plan about 3 weeks ahead so you don't run out of reading material.

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Lacie
1 year ago

Que du bonheur!!!!!

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Vernon
1 year ago

J'ai fait en tres bon affaire et je reviendrai.

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Janie
1 year ago

Service rapide et performant

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Brandi
1 year ago

2 premieres commandes successives et totale satisfaction dont:
respect des d茅lais
protection des livres
Bravo

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Jennifer
1 year ago

Premier achat. Satisfaction totale.Robert

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